smartdriving.co.uk Anmeldelser 

283
•
TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

It is most definitely a scam. They seem nice at the beginning. Once you have paid and the cooling off period has passed you are trapped in the maze of their artificial administrative requirements clea... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Passed my ADI Pt1 theory test (first attempt) today, Friday 20 Feb 2026. I couldn't do all these without the continuous guidance and advise provided by smart driving support team. Exceptional advocat... Vis mer

Vurdert til 5 av 5 stjerner

I have recently passed my part 3 test and can honestly say I have had an absolute amazing experience with smart driving. Cannot begin to tell how much learning has taken place from in car training to... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Just completed Part 1 course study and where required I contacted Jos at support. Guidance was always spot on and encouraging replies always spur students on.. Ready for the part 1 test now and con... Vis mer

Informasjon om virksomheten

  1. Trafikkskole
  2. også i
  3. Coachingsenter

Skrevet av virksomheten

SmartDriving was founded in 1999 by industry expert John Farlam to help driving instructors realise their full potential and build lifetime careers in the driver training industry.


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

283 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 28 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(283)

23 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
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Vurdert til 5 av 5 stjerner

Great training,

Great training,

Just completed my training with this training provider, fantastic team, always there to support you and have someone to chat to you if you need, also required some extra training as I went through the process which was also no problem to these guys, would highly recommend them to anybody considering becoming a Driving Instructor.

13. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great training throughout!

Great training throughout!

The online work and in car training was really thorough and I feel very prepared for my part 3 test.

They provide extra training if needed and I have attended loads of extra sessions tan by their senior trainer!

It’s been hard work but so worth it!!!

21. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Best Driving Academy

My experience from start to finish was awesome. Smart Driving delivered on their promise and I got my licence after just 10hours of driving!!! It was easy for the instructor to figure out my weaknesses and address them, he was always on time and made sure I was comfortable. If you really want to start driving soon, Smart Driving is your sure bet.

19. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

So far so good…

So far so good…. Although only at the beginning (waiting to be able to book my theory but still waiting in my DBS!!! Nothing to do with SmartDrive) I didn’t want to just wait which could be up to another 60 days they’ve allowed me to start Part 2 to continue with my training. The few times I’ve contacted either by phone or email I’ve had a response very quickly. Here’s to continuing a smooth journey to a qualified ADI!!! Thank you 👍

22. juli 2023
Anmeldelse skrevet uten oppfordring
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Svar fra smartdriving.co.uk

Hi Donna,

thank you so much for your review - yes DBS is a pain sometimes!

Looking forward to getting you though the next stages!

Regards
Training Support
SmartDriving

Vurdert til 5 av 5 stjerner

Great Place to start with

I have been having a great experience all the way from a beginner to PDI and all credit goes to Smart Driving, very professional, efficient and for me everything went smoothly, over all a great experience. This is a great company to work with. You will get everything, i mean all the supports to become a successful ADI

1. oktober 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

A very good experience.

A very good experience.
The whole Team were brilliant, although I did not need to contact them very often.

16. juni 2023
Anmeldelse skrevet uten oppfordring
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Svar fra smartdriving.co.uk

HI Anita,

thank you for your kind words and your 5-star review.

Regards
SmartDriving Support

Vurdert til 1 av 5 stjerner

Support

I have not got any professional support at all, they sent only some subjects through emails which can be found online. They do not wanna refund of course ! It is not a true what they say before the course ! one star is too many for their service ! If you want to become an instructor driver please think it over, it is not worth making a monkey or idiot from yourself especially during adi II to eran 700 per week ! The course completely unnecessary, try to learn to use all data which is published in internet sometimes you have to pay but not a lot.

23. juni 2023
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Svar fra smartdriving.co.uk

Hi Robert,

We are sorry you have felt the need to leave us a 1-star review.

We can see from your file we have replied to all emails from you and we have spoken to you a number of times to offer help and support on how to make progress.

We can also see we have emailed a number of times to check in on you and your progress as part of our usual processes too.

As you are preparing for your P2 test, we have already supported you on this via phone and emailed what we need from you for the next stage.

As you know, we offer unlimited support to all of our trainees so anything you need please just ask if you still need or help, but if you can please forward what we need from you then we can get the next steps underway.

Regards,

SmartDriving Support Team.

Vurdert til 5 av 5 stjerner

Niki Richardson was an amazing driving…

Niki Richardson was an amazing driving instructor helped me so much and was a lovely guy, Couldn’t recommend him enough - helped me pass 1st time!

1. juni 2023
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Svar fra smartdriving.co.uk

Hi Niki

thank you for your kind words and your 5-star review.

Regards
SmartDriving Support

Vurdert til 1 av 5 stjerner

I did not have a good experience.

I did not have a good experience with this organisation. I would not recommend them.

I don’t feel it was supportive to be bullied and harassed for daring to have an opinion on my experience.

23. mai 2023
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Svar fra smartdriving.co.uk

Dear Ms Warde,

we are sorry you feel the need to put a 1 star score.

We have reached out to you a number of times to offer help and you don't want our help.

That is a shame but it is up to you.

If that is worthy of a 1-star review, then so be it.

We feel we have tried to help you with the correct advie and support.

Good luck with the future.

Regards

SmartDriving Support

Vurdert til 5 av 5 stjerner

I have just finished my training to…

I have just finished my training to become a driving instructor with SmartDriving and starting my trainee licence next month!

Everyone has been helpful and supportive throughout, it has made a huge difference to my training and I don't think I would have got this far without the support of the training team.

I had started this years ago with another training company and the training I have received from DRIVE has been head and shoulders above any other. Everyone I have spoken to too has been knowledgable and supportive.

It has required lot of hard work and focus for the last 12 months but I am going onto my trainee licence feeling confident and prepared!

I have been given clear guidance on the training that lies ahead and the support that is available. Really looking forward to the next step!

26. april 2023
Anmeldelse skrevet uten oppfordring
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Svar fra smartdriving.co.uk

Hi Lousie

thank you so much for your review.

It is hard work and effort to get this far - and now the fun begins!

We will be here every step of the way to help and guide you.

Regards
SmartDriving Support

Vurdert til 5 av 5 stjerner

Passed my Driving test!

Finally passed my Driving test with Drive, I've been supported the whole way and couldn't be happier with the driving school team, support staff and a great instructor who had just passed his instructor test with them too!

27. april 2023
Anmeldelse skrevet uten oppfordring
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Svar fra smartdriving.co.uk

Hi Stephen

Thank you for your review and good luck as a new driver!

Regards
SmartDriving Support

Vurdert til 5 av 5 stjerner

I have just passed my ADI Theory test…

I have just passed my ADI Theory test yesterday after two attempts with upsetting annoying results to be honest.

Prior to my third attempt of yesterday 13/04/2023 the encouraging and constant help I got from support was a compelling force that triggered resilience in me. It almost got to that point that I wanted to let it be for awhile.

However my confidence grew back after watching extra Hazard Perception video clip sent by support out to me via email. Honestly that video clip was the ice breaker. I must be frank the level of help I have got from support so far is amazing and I hope they continue this way until the end of my journey 🙏🙏.

Many thanks support,
Christian.

13. april 2023
Anmeldelse skrevet uten oppfordring
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Svar fra smartdriving.co.uk

Hi Chris,

Well done!!

We're glad we were able to help you with this!

Please remember support is unlimited from our team, so please do make use of it - we are here to help.

Let's keep working together for the next stages...!

Regards

SmartDriving Support.

PS. Thank you for the great review.

Vurdert til 5 av 5 stjerner

Disability.

Yesterday I wrote what could be described as a unfair review of this particular company (a review removed totally & wholly by my choice).
After the placing review I received a unexpected phone call from a director explaining the cost of placing an individual through the driver instructor process.
I didn't agree with everything he said, nor did he agree with my viewpoint entirely, however his approach was professional, polite and I have to be honest totally reasonable and fair.
My viewpoint was driven by a little personal upset.
I was then contacted by Training Support Manager Claire Bragg, again I was a little defensive, however Claire's friendly, polite approach descalateted the situation professionally and quickly.

The subject topic was disability and one has to stress the sensitive topic was handled with great compassion & empathy.

My viewpoint and therefore rating is based purely on the experience described.
Thank you & kindest regards.
B. Mulkerrin

12. april 2023
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Svar fra smartdriving.co.uk

Dear Mr. Mulkerrin,

thank you for allowing us to explain our position and understanding.

We are so glad we could help you.

All the best.

Regards

SmartDriving Support

Vurdert til 5 av 5 stjerner

I have recently qualified as an ADI…

I have recently qualified as an ADI after training with SmartDriving and the support and training I have received has been great!
All the support staff have been really knowledgeable and always there to help and the training materiel and trainers has been exception.
I feel like I have had a really personalised experience and that the team cared about me and helping me qualify!!
Thank you all!!

7. april 2023
Anmeldelse skrevet uten oppfordring
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Svar fra smartdriving.co.uk

Hi Rosie,

Congratulations on your success!

Well done!

Really pleased we could be part it!

Your hard work has paid off!

All the best and if you ever need us, we are always here to help.

Regards

SmartDriving Support

Vurdert til 5 av 5 stjerner

All the team very helpful

All the team very helpful. I am happy to work with you.

1. mars 2023
Anmeldelse skrevet uten oppfordring
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Svar fra smartdriving.co.uk

HI Alaa,

Thank you for your review. We are happy to help you .


We are glad we can be part of helping you succeed.

Regards

SmartDriving Support.

Vurdert til 5 av 5 stjerner

Training Suppport

The training support were great in helping answer my queries

25. februar 2023
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Svar fra smartdriving.co.uk

Hi Louie,

Thank you for your review. We are happy to help you .


We are glad we can be part of helping you succeed.

Regards

SmartDriving Support.

Vurdert til 5 av 5 stjerner

My correspondence with SmartDriving has…

My correspondence with SmartDriving has always been positive. They have answered my queries very quickly and continue to be of a great help to my business.

13. februar 2023
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Svar fra smartdriving.co.uk

HI Darren,

Thank you for your review. We are happy to help you .


We are glad we can be part of helping you succeed.

Regards

SmartDriving Support.

Vurdert til 5 av 5 stjerner

Exceptional Service

I started my journey with smart drive in October and it’s the best decision I ever took.
I have always had the interest of becoming an instructor for years but never did it as something kept coming up but then I had an email with special offers from smart drive so I called them and had a lengthy conversation about the whole course, they were very helpful and answered all my questions, at that point I knew there was excellent customer service and decided to join straight away.
Since then the service has been outstanding and every time I email them I get a prompt reply which is very helpful.
I am now on part 2 of the course and aiming to go for a pass first time if I’m lucky.
I will recommend smart drive to all friends and family and anyone who’s interested in becoming an instructor.
I’m not going to lie there’s a lot of time effort and work you have to put in to this but the learnings I’ve taken from this is amazing considering I’ve been driving for 32 years.
I’m so happy I went with smart drive as the team are very helpful outstanding and exceptional customer service.

17. februar 2023
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Svar fra smartdriving.co.uk

HI Manjit

Thank you for the 5-star review and for your kind words.

Absolutely, there is work to do and this cannot be all down to us- students put the effort in too.

Let's keep working together so we can give you the best help.

Regards

SmartDriving Support.

Vurdert til 5 av 5 stjerner

training support

The training support team are incredibly helpful and game gave me the answers to all of my questions

16. februar 2023
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Svar fra smartdriving.co.uk

Hi John,

Thank you for the great review and for your kind words.

Good luck as you progress and keep us informed of progress.

Regards

SmartDriving Support.

Vurdert til 5 av 5 stjerner

The best Driving school

The help and support I have had from Drive is outstanding ive done this course with another driving school and I can vouch that Drive are not here to just make money they want to see us succeed whereas that driving school only wanted to make money and im not the only one that has felt that 5/6 other PDI has felt that too before I joined they told me not to as I will be wasting my money but unfortunately I didn’t listen to them I joined but then I regretted joining them and not Drive… My kids have seen my journey with that other driving school and with Drive so far and they are saying Drive are much better and my eldest is 18 and then 16 they both have been with me throughout my 1st journey and this and I asked them to rate both and they rated other driving school at 2/3 out of 10 and Drive 9/10 out of 10 so you can see the massive difference

16. februar 2023
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Svar fra smartdriving.co.uk

Hi Noshina

Thank you for the great review and for your kind words.

We are glad we can be part of helping you succeed.

Regards

SmartDriving Support.

Dette er Trustpilot

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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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