Small Kins Anmeldelser 1 291

TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

100% positive! Can’t recommend enough, I ordered this item twice before from 2 different sites and one was canceled after 2 weeks wait, and the other was a scam. After such an unpleasant experience... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Small Kind were excellent in all aspects 10/10. Website easy to navigate, good price for great product. Transactions was easy with, I believe, secure payment method. Dispatch and delivery was quick. P... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Received the order this morning and extremely happy with it. The candles and tags are beautiful and I’m sure my daughter in law will love them when she sees them at her baby shower. The service from K... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Quick delivery! haven’t tried the kite yet as it’s a present for my grandson. Although kite arrived intact, I was worried packaging wasn’t providing much protection.

Selskapet har svart

Informasjon om virksomheten

  1. Lekebutikk

Skrevet av virksomheten

If you are a customer and would like to contact us, please email customercare@smallkins.com. We will always resolve any issues, 100% satisfaction is our goal. We aim to contact all customers within 24 hours. Please do check your junk mail if you have not received a reply.

100% satisfaction is our goal.

Add your order number to a review.

If you do leave a Neg review please add your order number to the review so we can help you.

Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 78 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Ordered two Trixie insulated water…

Ordered two Trixie insulated water bottles , ordered on Sunday arrived today ( Wednesday) excellent service and exactly as described. Thank you

1. april 2026
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Hello Trustpilot

Thank you for taking the time to leave a review.

If you have any queries, please do not hesitate to contact us.

Vurdert til 5 av 5 stjerner

Very straightforward order of brush…

Very straightforward order of brush tipped felt pens. Order arrived in time and undamaged as you'd expect. The brush tips are very soft, really feel like a paint brush - I wasn't expecting that!

16. mars 2026
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Hello Jane

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If you have any queries, please do not hesitate to contact us.

Vurdert til 5 av 5 stjerner

Very pleased with the buggy

Very pleased with the buggy. Well packaged.

16. mars 2026
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Hello M

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Vurdert til 4 av 5 stjerner

Item arrived on time

Item arrived on time. It is a present so it has not been used yet.

13. mars 2026
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Hello JUANITA

Thank you for taking the time to leave a review.

If you have any queries, please do not hesitate to contact us.

Kind Regards
Small Kins Customer Support

Vurdert til 5 av 5 stjerner

Rabbit

Item came very quickly, item was just as described, very pleased

13. mars 2026
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Hello Lyn

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If you have any queries, please do not hesitate to contact us.

Vurdert til 5 av 5 stjerner

It was easy to order from them.

It was easy to order what I wanted. It came quickly and was well packaged.

12. mars 2026
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Hello Eleanor

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If you have any queries, please do not hesitate to contact us.

Vurdert til 5 av 5 stjerner

1st birthday present

The customer service was amazing! I recieved a pair of fairy wings for my daughters birthday but when she tried them on both straps snapped immediately. Customer service sorted the problem straight away and within a few days of sending the email, I had recieved a replacement pair.
I had no issues with the other part of my order (little dutch trike and water bottle). Both items appear great quality and arrived very quickly.

12. mars 2026
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Hello Megan

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If you have any queries, please do not hesitate to contact us.

Vurdert til 4 av 5 stjerner

A great way to combine play and learning

The pack of magna tiles included a mix of standard and micro tiles and although they can be used together the micro tiles did not connect so well with standard sizes. They do offer flexibility for more variations in play but are probably less suitable for younger children. Overall magna tiles are a great toy enabling great learning through play.

11. mars 2026
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Hello Christine

Thank you for taking the time to leave a review.

If you have any queries, please do not hesitate to contact us.

Kind Regards
Small Kins Customer Support

Vurdert til 5 av 5 stjerner

I am very pleased with my purchase…

I am very pleased with my purchase experience. I did not have any issues with the delivery or the quality of the items. Many thanks.

14. mars 2026
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Hello Zeynep

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Vurdert til 5 av 5 stjerner

I really like the selection on the…

I really like the selection on the website- it’s refreshing to see some more original ideas. I have placed a few orders and always been really pleased with delivery and quality. The one problem I had was dealt with very swiftly.

14. mars 2026
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Hello Michelle

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Vurdert til 5 av 5 stjerner

Great range of products

Great range of products. Shipped quickly and well packaged!

11. mars 2026
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Hello Georgina

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Vurdert til 5 av 5 stjerner

Lovely products

Lovely products. My Childminded children have had lots of fun and learning from the wooden toys I selected.
Fast delivery. Well packaged. Thank you

14. mars 2026
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Hello KE

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If you have any queries, please do not hesitate to contact us.

Vurdert til 1 av 5 stjerner

Horrible experience

Order No. SK422352

Super disappointed in my experience with Small Kins and will not be returning to them. I bought a Ferm Living table and chair set for my toddler, which was advertised as a 2-3 day delivery upon checkout. After about a week and a half of no movement or shipping confirmation, I reached out asking for more information. It took me several days of consistent outreach to finally hear from someone who advised that this item is actually made to order and takes about 3-4 weeks to ship after purchase. I asked a few follow up questions to understand the timeline better, since I am due to have my second child any day now. I heard nothing but radio silence and followed up almost every day (mind you, this was a £500 purchase). Finally I get a series of automated emails three days in a row saying my order has been delayed and I need to respond to that email within 24 hours to learn more. I responded to each one and kept getting the same automated email. I tried reaching out on Instagram, and the messaging service said it wouldn’t accept any messages at the moment. None of their recent IG posts allow you to comment on them. I’m concerned their customer service team has been almost completely outsourced to AI. Something is definitely up— look at all the recent 1 star reviews from February / March 2026. I requested an immediate refund and even after receiving confirmation that this will be processed, nobody will answer me about when to expect the £500 to be returned to me. Horrible experience start to finish, which I ordered nearly a month ago, and it is still unresolved.

28. februar 2026
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Hello,

We are very sorry to hear of the problem you have encountered.

A member for our support team will be in touch asap.

Kind Regards
Small Kins Customer Care

Vurdert til 5 av 5 stjerner

Such a lovely trike that will grow with…

Such a lovely trike that will grow with our baby, delivery was quick. Easy to assemble.

13. mars 2026
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Hello Chloe

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If you have any queries, please do not hesitate to contact us.

Vurdert til 5 av 5 stjerner

Good communication and prompt delivery

Good communication and prompt delivery!
Beautifully made baby toy.

13. mars 2026
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Hello Maureen

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If you have any queries, please do not hesitate to contact us.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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