I wanted to express how wonderful the experience was. Going into the appointment, I felt quite anxious, but she completely put me at ease. The whole session felt less like a clinical evaluation and mo... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
My entire diagnostic experience with skylight has been great. Every part of the assessment process was explained and updates were given. I also went through medication titration with Shamir. He h... Vis mer
Shamir has been fantastic at listening and helping with my ADHD titration. Shamir is a tentative health practitioner who asks on what you feel is best for your own treatment pathway. The ADHD medicat... Vis mer
I have emailed multiple times and not had a reply. 😡 I feel like the assessment time is great, that happened really quickly. But having to wait 5 months for medication or to start therapy is excessiv... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Skylight Psychiatry is a hybrid CQC Registered, Consultant-led, NHS-Contracted multidisciplinary autism and ADHD assessment service for adults. Our vision is to create a society where neurodiversity is celebrated, supported and understood. Our Mission is to become technologically advanced, eco-friendly leaders in the industry. We strive for excellence through our high-quality assessments, outcome reports and treatment in accordance with National Institute of Health and Clinical Excellence (NICE) guidance, Maudsley guidelines, WHO recommendations and other professional bodies We champion the neurodiverse community through training, support and increased awareness. Patients are at the heart of our service. We celebrate diversity and promote equality in line with the Equality Act 2010 for patients, staff and everyone else
Kontaktopplysninger
Grove House, Rg248ag, Basingstoke, Storbritannia
- 01256316566
- Info@skylightpsychiatry.co.uk
- www.skylightpsychiatry.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 24 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
They see you
I felt the practitioner CJ really got to know me and asked all the right questions. I was explained the process clearly. Highly recommended
Skyline made a difficult process feel easy and safe!
Skyline was wonderful from the first point of contact through to my assessment/diagnosis. Their communication was clear and concise. Directions were easy to follow and the wait for an appointment was much quicker than I thought it would be! Most of all, my assessor was brilliant! She was great at explaining the assessment process at the beginning of my appointment and came across as professional, sympathetic and gave me plenty of time to talk. We took the whole 1.5 hours and I never felt rushed. She explained the outcome clearly and gave me time for any further questions and next steps.
Effective, efficient & professional assessment
Very quick to provide me with an assessment appointment. Effectively, professionally and kindly carried out and a diagnosis on the day. Great communication from referral onwards with clear forms and instructions on how to complete. Some acknowledgment that forms have submitted correctly would be the cherry on top but given my assessment was through the nhs, I’m super impressed with the speed and professionalism. 10 weeks from seeing my gp and a referral going in to the conclusion. Excellent service.
I went through right to choose via NHS
I went through right to choose via NHS, all within a month I had been sent my assessment forms to fill out, given my date for my remote assessment call, which I had yesterday. The nurse I had Wioleta was lovely, she made me feel comfortable and she just let me be me. She explained the outline of what the call would be and then at the end of my call I got my diagnosis. She then informed me of when I will receive my report then the options of what I could do next. She was very professional explained things to me.
Excellent service
The appointment came really quickly less from 6 weeks.
The process was very easy with straight forward procedures and did not make it complicated.
The face to face appointment was professional although on a friendly basis. I was made to feel relaxed and comfortable.
I felt listened to and was definitely understood.
It was comforting to be able to talk freely and not feel judged on any level.
Result was given at the end of the session.
Excellent communication
My experience with Skylight was…
My experience with Skylight was amazing, during my assessment the person I was talking to was very helpful and understanding and patient with me, it made me feel appreciated and listened to
Brilliant
Brilliant, got diagnosed as having adhd from a very caring consultant he was thorough with my diagnosis & the treatment i will receive...im just waiting now for the treatment & the paperwork to arrive at my GPS. Would highly recommend this service.
After using right to choose I have been…
After using right to choose I have been referred to Skylight.
I recently had my assessment with Monique after a short wait following referral.
Monique was very patient, kind and gentle.
She made the whole process seem less daunting.
So far I am very pleased with how I have been looked after.
Thank you very much.
Very efficient
Very efficient, quicker waiting times, communicated with compassion
Monique was wonderful
My assessor, Monique Thompson, really made me feel comfortable and the whole assessment was completed at my own pace and she really took the time to understand my difficulties. When she noticed I was upset by the outcome (diagnosed ADHD) she was super kind and reassuring and pointed me to some good resources to help me gain a better understanding of how my brain works.
In addition to this, the process from referral to assessment so far has been extremely quick and efficient (after waiting more than a year previously on the NHS waiting list).
I am very much looking forward to starting my medication titration and moving forward with my life. Thanks again Monique!
Brilliant people who care
Brilliant people who care, a very strange time in my life made better by reassurance and support. Thankyou.
Review…
I was very nervous about the assessment but in the end found it a positive experience. My assessment was handled very well in a professional but friendly manner.
CJ was very kind and attentive and made me feel at ease
I had my appointment booked very quickly after I finished my paperwork! I had CJ who was lovely and kind and very thorough in the assessment! I was pleased with the time taken and the outcome
Good response time but bizarre experience
When a trans person kindly corrects pronouns and preferred name after it's not been used, after sending it in a form prior, it should not be listed in the system as "[deadname] (prefer to be called X)". Use one or the other, either my legal name (for formalities sake, uniform across all forms, and legally tied) or the name I said I prefer hearing (because that's the only one I want to see in texts and emails). I don't blame anyone in specific but kindly ask for the next trans person after me to not have to experience this. It looks unprofessional.
Would recommend skylight psy
The gentleman who completed my assessment was lovely and very understanding.
I feel much better now I’ve been assessed and it’s good to know services users are sign posted for help and guidance.
Professional and considerate
I was very impressed with how my assessment with Dr Bernhard Kelley-Patterson was conducted. I felt listened to and understood. The assessment was very thorough - nearly two hours - but felt pleasant and natural, it didn't make me feel anxious in the slightest. I came out of it feeling I had done the right thing addressing my issues and going through with finding help.
I can't thank Skylight Psychiatry enough...
I can't thank Skylight Psychiatry/Miss Thompson/Mr Shoko enough for their professionalism and care with myself. I wish I had used them many years ago. 5*
Assessments are still ongoing
Assessments are still ongoing, but I feel like I am getting somewhere at last. The NHS waiting times are ridiculous, tried right to choose and I was surprised at how soon I got an appointment.
Very grounding very welcoming and safe…
Very grounding very welcoming and safe to open up was nice to get the closure that
I needed, big up skylight psychiatry!! Positive experience definitely
Really positive experience
Really positive experience - assessor was clear and supportive and found the assessment far less draining that expected!
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