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Sky - Westfield London, White City Anmeldelser 

78
•
TrustScore 4.5 av 5

4,4

Teleselskap
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Beliggenhet

Bytt filial

Ariel Way, W12 7GF London, England, GB

•
020 3422 3610

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Absolutely disaster and no customer and technical service at all. We wanted to add the Sky Ultimate Tv package as we already have the Sky wifi. We came on Friday and spoke with the Sales Assistan... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Mofazzal Al Hamdolilah was very very helpful. I had a very beautiful and easy going experience going through this transaction. If I was to recommend anyone it would be this gentleman. He has my gratit... Vis mer

Vurdert til 1 av 5 stjerner

This has been an absolute nightmare. I waited three days without any payment and lost £450 when the engineer came to repair the system. However, he wasn't professional enough, even after three visits... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I walked into the Westfeild London store to talk about broadband deals and was met with incredibly customer service by Azmul and Harshil! They were very patient with me, with my many questions and exp... Vis mer

Informasjon om virksomheten

  1. Teleselskap

Skrevet av virksomheten

Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.

Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

78 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(78)

10 511 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 1 av 5 stjerner

Absolutely disaster and no customer and…

Absolutely disaster and no customer and technical service at all.

We wanted to add the Sky Ultimate Tv package as we already have the Sky wifi.
We came on Friday and spoke with the Sales Assistant which was more into try to push for add on service that actually understanding our need, we agreed on the contract and we never receive an email with the confirmation (we had received immediately when we signed for the wifi the year before). The solution from the sales assistant was sending us home as “for sure we will receive the email, tracking number and the box by tuesday, otherwise just come back here on Wednesday” Guess what? Obviously the parcel, email etc.. nothing came. On Wednesday after one hour journey, we want back to the same sales assistant, which again instead of being pro active and help us, he literally just give us his Sky phone on our hands and let us sorting out the problems ALONE with customer service for more than 40minutes.
Whats the point for us to come back in store? if in the end this person was of not help and only interested in selling to make his own commission. We could have just call from our home. Furthermore he left us alone dealing with customer service for ONE HOUR ON OUR OWN WITHOUT ASSISTANCE. The end of it was us sorting out nothing and wait for one more week we hopefully some solutions.

29. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til Sky - Westfield London, White City

Svar fra Sky - Westfield London, White City

Hi Erica. Thank you for taking the time to share your experience.

I'm sorry to read about the difficulties you've faced trying to add Sky Ultimate TV to your existing broadband service.

From what you've described, I can appreciate how frustrating it must have been to leave the store expecting confirmation of your order and delivery details, only for no email, tracking information or equipment to arrive as expected.

Having to make a further journey back to the store and then spend a significant amount of time speaking to customer services without receiving the support you needed would understandably leave you feeling let down.

I'm particularly sorry to read that you felt unsupported during your return visit and that the experience left you feeling that resolving the issue was being left entirely to you.

This isn't the level of service we aim to provide, and I understand why you're disappointed.

Please get in touch using the contact options below, if you'd like to discuss this further:
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click

📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click

Thanks again for taking the time to share your thoughts. We’re here whenever you need us. Thanks, Danielle

Vurdert til 5 av 5 stjerner

Wonderful experience

Wonderful experience. I bought my new iphone 17 promax with Joanna’s amazing help. She was of great help in finding us whats the best for us and choosing a plan more flexible and efficient for me.

14. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service from Noor

Excellent service from Noor, very thorough and in-depth. Answered all my questions and provided me with excellent products. Thank you Noor.

6. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Had such a wonderful experience…

Had such a wonderful experience Mofazzal! He greeted us, walked us through everything and answered questions we didn't even know we had. He was very patient and made is laugh.

Such great service from Mofazzal and sky 🩷

2. mai 2026
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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