Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

The site has most of the products I'm looking for with accurate description and pictures. Payment process was easy and straightforward, and the delivery was pretty quick. I've only made 2 separate p... Vis mer

Vurdert til 5 av 5 stjerner

I've been purchasing skincare from this company for a while. Shipping is always fast and the products are of good quality. Only wish there were different options for payment.

Vurdert til 5 av 5 stjerner

My products are affordable and they are medically effective. Delivery is right on target, so I never run out of product. Only complaint is I hate using the split payment process. Please just accept... Vis mer

Vurdert til 5 av 5 stjerner

Very pleased to have found Skin Care Glows. I was having difficulty getting a special facial cream through another website and their payment process. Skincareglows website is very easy to use and th... Vis mer

Informasjon om virksomheten

  1. Salgsautomat for hudpleieprodukter

Skrevet av virksomheten

At Skincareglows, we believe that beautiful skin begins with consistency, knowledge, and the right products. Since 2019, our goal has been to make professional-quality skincare accessible to everyone by offering high-performance products that deliver real, visible results. We know skincare is deeply personal. That’s why every product that enters our store is carefully reviewed, tested, and evaluated by our team for safety, quality, and effectiveness. When you shop with us, you can trust that each item is clean, authentic, and formulated to support healthier, more radiant skin.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

127 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(127)

95 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Waiting on product

I’m still waiting on product…#74609 sent tracking number 7/31…it’s now 8/2 USPS states they are waiting on pkg. I was so excited and planned to use this site for several things… the retina gel 1% was my first product… I’ve emailed at least twice for update… no response..if I receive product I will happily update this site!!!

1. august 2024
Anmeldelse skrevet uten oppfordring
Logoen til Skincareglows

Svar fra Skincareglows

Hello Susan,
We wanted to let you know that your package was delivered on August 5th, 2024, via USPS. You can track it using the number 9400111206204273266185.

We also responded to your emails, but it seems there may have been a communication issue. If you have any further questions or concerns, please feel free to reach out again.
Thank you

Vurdert til 1 av 5 stjerner

NOTHING DELIVERED

Thought this site was a golden mine and found out differently ordered my products got no response so i emailed a few days later, someone replied saying a tracking number will be sent and it will be delivered 2-3 business day, so I got a tracking number and for 2 weeks, the tracking results show that the package was not given to the postal service for delivery, so I emailed again and got nlo resources, so I called, and a guy answered the phone like it was his personal cell phone, not a a business, asked him about my order, he said all orders were shipped out already.... got me thinking if that was the case the carrier would have already tracked it in their system, what is going on here, I'm thinking cut my losses and ge my money back.

10. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Awesome!

I was a little cautious when I first ordered from them because of the reviews. But I'm a happy (new) customer! I emailed them a few days after my order because I didn't have a tracking number for my package (I ordered trentinoin gel) and THE NEXT DAY I had an email from them. That's pretty quick to me! They gave me the tracking number and a few days later it arrived. Everything was as it was supposed to be. The only thing I would recommend is that they email or text the customer a tracking number ASAP but maybe that was my fault for not registering an account first...I made one afterwards though. So maybe they DO send them out but you have to have an account first. IDK. But I got my trentinoin! And I'm a happy new customer! Will be ordering again! And recommending to everyone I know! They responded quickly and promptly to my email and that right there is top notch customer service of you ask me! :) (Tracking was legit and product was perfect.)

5. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

omg- emailed them twice- No reply

omg- emailed them twice- No reply! the audacity if them. They don;t show the ingredients on their website- so i ordered anyway- (thinking, well, everybody in 20224, is pretty much aware of toxic product agents, so I guess I can trust them). I got the product- full of harmful, cancerous chemicals. I just wanted to return it and get a refund. They aren't responding. Had I saw their reviews first however, I would have never gave them business.

3. mars 2024
Anmeldelse skrevet uten oppfordring
Logoen til Skincareglows

Svar fra Skincareglows

We apologize for any inconvenience caused by the delay in response and your dissatisfaction with our products. Our return policy does have a set timeframe, and we understand your frustration if it has passed. However, we want to assure you that our products are formulated without any harmful or cancerous chemicals. Should you have any further questions or concerns, please don't hesitate to contact us at info@Skincareglows.com. We appreciate your feedback and will do our best to address your concerns promptly.

Vurdert til 1 av 5 stjerner

I previously purchased from the company…

I previously purchased from the company a couple months ago to buy Tret. It was a decent experience THEN. I’m not sure what happened but do not purchase from them NOW. Unprofessional no customer service nor support. Emails go unanswered. Had to message them on Instagram to get a response about their so called “3-4 USA delivery” LIES. They do not ship the product. Instead of professionally responding they chose to refund my order? Why not ship my item out in the first place? Or simply contact me via email and let me know what’s going on with my order? Unprofessional. Purchase elsewhere.

Update: I did not request a refund. I stated where is my order? I wanted information regarding the order and when it would be shipped out OR a refund. You guys automatically went to a refund. As I said I won’t be purchasing from here again.

13. februar 2024
Anmeldelse skrevet uten oppfordring
Logoen til Skincareglows

Svar fra Skincareglows

Thank you for reaching out to us regarding your recent experience. We apologize for any inconvenience you may have encountered. Upon reviewing your order history, we noticed that you requested a refund via Instagram, which was promptly processed. Regarding our shipping times, please note that it typically takes up to 2 business days to process orders before they are shipped out. Once shipped, our standard delivery timeframe is 3 to 4 business days via USPS within the USA, as clearly stated on our website. We regret any misunderstanding regarding delivery expectations.

We assure you that we always strive to maintain professionalism and provide excellent customer service. Your feedback is essential to us, and we will use it to improve our processes and communication. If you have any further concerns or questions, please don't hesitate to contact us at info@skincareglows.com. We value your business and hope to have the opportunity to serve you better in the future.

Vurdert til 1 av 5 stjerner

questionable reviews, long delivery time

my order took 10 days to arrive, and I received an email from SkinCareGlows asking me to submit a review. I did so, stating the long delivery and that I wasn't sure about the product since the consistency was different than any I had used before. Almost a month later, my Three Star review was never posted - this company ONLY posts Five Star reviews. If you want customers to take your company seriously, posting only glowing five star reviews isn't the way to do it, and it makes people doubt whether these are authentic. Only honest reviews are the ones I've seen on TrustPilot.
After posting this review, I received a TrustPilot email stating "SkinCareGlows has flagged your review because they don’t think it’s based on a genuine experience." To keep my review online, I was asked to provide "valid" documentation. I had already provided my order number, but I submitted everything I received from them. If SkinCareGlows makes such an effort to hide honest reviews by their customers, why would anyone do business with them?

5. januar 2024
Logoen til Skincareglows

Svar fra Skincareglows

Hello Diane,
We appreciate your feedback and apologize for the delay in your order. Shipping issues are uncommon, and we regret any inconvenience caused. Regarding your review, we flagged it as a precautionary measure to verify authenticity. We assure you that we value honest feedback, and your review will be considered. Thank you for your understanding.

Vurdert til 5 av 5 stjerner

Very Satisfied

I’m working on my dark marks and the cream triluma has changed it around for me. Great results and only a few weeks. This is my 3rd time ordering and definitely recommend. Fast shipping

8. januar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Poor customer service and lack of accountability

I ordered product on 10.17.23 and they sent an invoice and an update on processing with a tracking number. However as I tracked the package it was very odd. The tracking was all over the place. Then showed being sent to facility then returned for insufficient shipping address. However when looking at my shipping and billing address both were accurate. They are currently stating I provided the wrong info when I have provided the proof. Do not order from this company. I also called the number listed for company and a gentleman answered and was not professional at all. Didn't even answer like a business. Which was unusual. He asked for invoice number I provided and he confirmed my order info and address and then said it was not accurate I again explained that is was in fact correct. I also will add I had sent two emails prior with no response. I used afterpay and have no problem with afterpay.

14. november 2023
Vurdert til 1 av 5 stjerner

Non-Existent Customer Service

Second time ordering. First time no issues but this time, I received a Tazret that was already punctured. I don't feel safe using it so I reached out on Instagram, by email and webform with no responses despite their claim of 24/7 service.

UPDATE 10/31/23: They requested a picture of the item on 10/18 which I sent immediately. I have reached out twice more after that date (the 20th and 23rd). I've received no response since the picture request on the 18th. Definitely won't be purchasing from them again.

I'll be contacting my bank.

13. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I felt the need to come review because…

I felt the need to come review because either I accidentally ordered the wrong thing or the cart wasn’t correct somehow, but these people made a no fuss, easy way to correct it. Also, their products work. I use hydroquinone, tretinoin, & the bitmoprost. I honestly feel like the generic Latisse is way better. I actually see results on it.

10. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Terrible

I bought a tretinoin cream 0,05 but I received Eflornithine Hydrochloride Cream.
The product arrived late and wrong.
Terrible.
I just want receive the correctly product

14. juli 2023
Anmeldelse skrevet uten oppfordring
Logoen til Skincareglows

Svar fra Skincareglows

We apologize for the inconvenience. We might have accidentally sent you the wrong item during packing process. We have already sent you a refund, please check your email. Again we apologize for our mistake.
Thank you

Edit: Since, we have already sent a full refund back to your account, please place a new order. Therefore we can send you the correct item.
Again we apologize for our mistake.
Thank you for your understanding.

Vurdert til 5 av 5 stjerner

Great company and real products

Great company! I mainly use them to order hydroquinone cream and sometimes retinol. They deliver in a timely fashion and they deliver the real thing. Always quality products. Highly recommend.

4. januar 2023
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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