sirona-cic.org.uk Anmeldelser 

17
TrustScore 3 av 5

2,9

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Informasjon om virksomheten

  1. Lokal helsestasjon

Skrevet av virksomheten

Our aim is to be there when you or your family or carer need us most and help you stay as independent as possible. We look after adults and children at home and at school. Our thousands of staff work across Bristol, South Gloucestershire and North Somerset. A not-for-profit social enterprise, we are funded by the NHS and local authorities. NHS care is free at the point of delivery. We are committed to serving our communities as a Community Interest Company, our activities provide benefit to all members of the population of the areas we cover.


Kontaktopplysninger

2,9

Middels

TrustScore 3 av 5

17 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

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2,9

Alle anmeldelser

(17)

8 anmeldelser i de siste 12 månedene

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Vurdert til 1 av 5 stjerner

Dreadful

They run the walkin centre in Yate and refused to see a patient who clearly had problems with their knee and walking. They chose to prescribe 4x paracetamol a day for the pain and sent them away

5. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra sirona-cic.org.uk

Thank you for taking the time to feedback. We’re very sorry to hear about this experience.

You can contact our Single Point of Access using 0300 125 6789 if your situation changes and you may need to be seen more urgently. NHS 111 can also be contacted at any time when you need help urgently, but you’re not sure where to go.

Please contact the Experience and Complaint team if you wish to raise a concern or complaint regarding any of our services on sirona.experienceandcomplaints@nhs.net or 0300 124 5400.

Vurdert til 5 av 5 stjerner

The Specialist IV team at the Cottage…

The Specialist IV team at the Cottage Hospital Clevedon are superb. I've been getting my PICC line dressing done with them since last summer - two separate lines due to two separate treatments. The nurses are kind, helpful and friendly. Gisene, Carla, Helen and Pesci are an efficient team. I recently had my line dressing changed at Southmead Hospital and it didn't feel right after a day so left a message on a Saturday for an examination on Monday. I was absolutely amazed to be phoned on Sunday offering it to be looked at. I was there in ten minutes and it was all sorted! Brilliant!

17. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra sirona-cic.org.uk

Thank you for providing feedback with a 5 star review.

Vurdert til 1 av 5 stjerner

Staff training required especially

Staff training required especially by young members of staff on how to approach patients and carers who have been around far longer than they have been out of school wear. I understand they are trying to do a job that probably doesn’t pay well and probably not very well organised and they end up feeling frankly is not worth the hassle. However, they need to learn that people do not come in one size fits all, especially old ones that have seen more of life than they can ever imagine and could write a book of all the amazing people they have encountered in life. Often quoted. “Do not mess with old people”, they have more experience of people and life than these newly qualified youngsters could ever imagine. Staff training should be a very important part of dealing with all walks of life without showing attitude and a very cold shoulder.

7. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra sirona-cic.org.uk

Thank you for taking the time to feedback. We’re very sorry to hear about this experience.

Please contact the Experience and Complaint team if you wish to raise a concern or complaint regarding any of our services on sirona.experienceandcomplaints@nhs.net or 0300 124 5400.

Vurdert til 5 av 5 stjerner

I personally would like to thank Jodi &…

I personally would like to thank Jodi & Skye from the Sirona specialist falls service based at Warmley, who visited my mother today. They were so very helpful & provided excellent advice and assistance. May I add that they were instrumental in helping my father when he was alive through the care they provided him. Thank you :)

10. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra sirona-cic.org.uk

Thank you for providing feedback with a 5 star review, Martin.

Vurdert til 1 av 5 stjerner

Total waste of time still in pain

Total waste of time . Went to see Garth Jones Musculoskeletal 22nd September at Clevedon regarding severe shoulder pain. He confirmed he was sending me for referral to Neurosurgery Team in Bristol . On the 17th October letter came from Hospital informing me I was on the waiting list . However called the hospital in November and was informed its been canceled requiring more information . I have called Sirona Care several times and been told its on his to be list to do . Therefore please tel me why is not able to send the information hospital require been waiting 3 week now discussing service and . Overal I am in sever pain waiting

22. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra sirona-cic.org.uk

Thank you for taking the time to provide feedback. We're sorry to hear about this experience.

Please do not hesitate to contact our Experience and Complaints team at sirona.experienceandcomplaints@nhs.net or via telephone on 0300 124 5400 so we can assist you further.

Vurdert til 1 av 5 stjerner

Totally shocking

Totally shocking . I had an operation 3 years ago on the NHS but done under bupa in Bristol on my right shoulder due to impingement and arthritic spors . Worked perfectly have no issues any more. Last year my left shoulder started showing the same symptoms had a MRI and revealed the same issues. GP referred me to MSK under SIRONA we agreed to try a steroid injection just like the right shoulder didn't work so contacted them waited 3 weeks for a call back to get told if the injection didn't work nore would an operation and I needed physio !!! . Wonder if they are even medically trained ? as noticed they called clinicians . So now still in pain with no options to go private and invoice SIRONA ...

23. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra sirona-cic.org.uk

Thank you for taking the time to provide feedback, Karl. We're sorry to hear about this experience.

Please do not hesitate to contact our Experience and Complaints team at sirona.experienceandcomplaints@nhs.net or via telephone on 0300 124 5400 so we can assist you further.

Vurdert til 1 av 5 stjerner

Trying to contact a District Nurse.0n…

Trying to contact a District Nurse.0n the phone until you feel like giving up life ! Probably what they want. They tell you what position you are in the queue ie:- 10 to 12 usually, and that’s it ! You are kept guessing if you are making any progress up the queue. Could be forty of fifty minutes. Apologies ,and suggested I try Tel Num 0300 1256789. This is the number I already use !!!obviously not enough staff answering the calls.
Not the Services with the billions in costs ,that the public deserve.

24. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra sirona-cic.org.uk

Thank you for taking the time to provide feedback, Fred. We're sorry to hear about this experience.

If you want to raise a concern or complaint about any of our services, please contact our Experience and Complaints team at sirona.experienceandcomplaints@nhs.net or call 0300 124 5400.

Vurdert til 5 av 5 stjerner

3 separate experiences with Sirona. All really good!

I have just finished a 6 week course in Pulmonary Rehab in Weston - super -Mare. Everything about the course was excellent from the venue to the team to the outcome. I was supported, encouraged and given good feedback on completion. I am sorry to have finished and would carry on if allowed. I met some lovely people with similar conditions, fears and successes and I would give a score of 15/10 to the whole experience.
Thank you team!!!!

27. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra sirona-cic.org.uk

Thank you for your feedback, Christine. We are thrilled to hear you enjoyed your experience on the course. We will forward your feedback to the relevant team.

Vurdert til 1 av 5 stjerner

Sirona is good but

Sirona is good but I called them earlier on at 5:55 this afternoon as I am in server pain ware my catheter is and other problems with it they still have not come out to see me yet and it's been nearly 4 hours I have been waiting am in a lot of pain

10. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra sirona-cic.org.uk

Thank you for taking the time to feedback Angelica. We’re very sorry to hear about this experience.

You can contact our Single Point of Access using 0300 125 6789 if your situation changes and you may need to be seen more urgently. NHS 111 can also be contacted at any time when you need help urgently, but you’re not sure where to go.

Please contact the Experience and Complaint team if you wish to raise a concern or complaint regarding any of our services on sirona.experienceandcomplaints@nhs.net or 0300 124 5400.

Vurdert til 5 av 5 stjerner

Currently on the Nurse Associate…

Currently on the Nurse Associate apprentice course with the support of Sirona. Lots of support available in the work place and plenty of opportunity to learn new skills.

3. januar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra sirona-cic.org.uk

Thank you, Billie. We value the positive review and are happy to hear that you are enjoying working at Sirona to help make a real difference to the lives of the adults and children we support across our local communities.

Vurdert til 5 av 5 stjerner

Apprenticeship at Sirona

Starting a data analyst apprenticeship at 31 has been a transformative opportunity, and I’m grateful to Sirona for supporting my career change. Their commitment to fostering growth and development has given me the chance to build valuable skills through hands-on experience and learning. Transitioning careers later in life was challenging, but with Sirona’s support and my determination, I’ve discovered a passion for data-driven work. This journey has shown me it’s never too late to pursue a new path, and I’m excited to make a positive impact in my role

20. desember 2024
Anmeldelse skrevet uten oppfordring
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Svar fra sirona-cic.org.uk

Thank you, Jordan. We value the positive review and are happy to hear that you are enjoying working at Sirona to help make a real difference to the lives of the adults and children we support across our local communities.

Vurdert til 1 av 5 stjerner

Absolutely shocking service,isn't…

Absolutely shocking service,isn't willing to help. I got referred back in 2023 they said nothing is wrong with my child,when I asked for a second opinion they said no. They also referred me to dietitian who was absolutely brilliant helped and continued to help... she kept the sirona care in the loop for them to write back and say they don't have a service to help maybe the gp can help. Not being funny you've let me and my child down big time.Your meant to help families not make them feel like crap and sh*t parent who's let their child down in actual fact you lot let us down

12. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Not impressed after someone from sirona…

Not impressed after someone from sirona read my previous review and finally called me and said that we had been given the wrong information about transport and sirona do actually provide transport to their appointments and provide transport home especially as no one can drive in our house for medical reasons, and we have still not received a phone call to arrange transport and my husband's toe operation is on Thursday the 31st of October in the morning this is not good service

24. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

HR who ignored complaint and aware of discrimination

As an agency worker who worked for North Sirona. I can confirm a few good staff are working hard there but far not enough and unfortunately not just good workers are there. Agencies has very low requirements and they just want to send their staff to work (to get money after them) they recruiting continuously, but North Sirona also cannot complaint , they are well equipped with same low quality of permanent workers. If you work there you will face with permanent staff DISCRIMINATORY behavior and the manager just as the company HR absolutely ignorant. Everything can happen that you can imagine. Because if you are an agency worker nobody cares if you feel you were discriminated that will be acceptable by management. If you want an environment with indifferent leaders, staff and manager who let everything happens with you as an agency worker. This is your place.
The company HR disconnect phone call if you want to raise a complaint against someone who works for Sirona. Also the HR is aware of the discrimination but they absolutely don't care what is going on. No rules,no consequences and zero moral.If they can belongs to NHS services, everyone can.

8. mai 2023
Anmeldelse skrevet uten oppfordring

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