Richard has been amazing! I have been looking to get a new car for a while and we saw the polo 50 edition crystal blue. Richard was helpful all the way and was lovely to meet in person who made sure i... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The personal service of the salesman- Mr Middleton [Richard] His technical.knowledge and advice made me feel safe. Also texted seem to wirk well together
Wayne our sales consultant was fantastic .He was friendly, patient with myself and my husband .As we were undecided on which car to choose .He showed us different models and explained all the feature... Vis mer
Selskapet har svart
Simon Clay was extremely helpful and explained all aspects of buying a new VW T-Cross car. I was offered a test drive and Mr Clay made sure I understood each stage involved in the purchase and financi... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Sinclair Group - Sinclair Volkswagen Cardiff
Skrevet av virksomheten
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Kontaktopplysninger
Wharf Road, CF10 4BB, Cardiff, Storbritannia
- 029 2049 2100
4,8
Enestående
307 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 76 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Made to feel welcome and great deal of…
Made to feel welcome and great deal of patience when i changed my mind about the car I chose.
23. august 2026
Old fadhioned service Great!
The personal service of the salesman- Mr Middleton [Richard] His technical.knowledge and advice made me feel safe. Also texted seem to wirk well together
2. august 2026
Richard has been amazing
Richard has been amazing! I have been looking to get a new car for a while and we saw the polo 50 edition crystal blue. Richard was helpful all the way and was lovely to meet in person who made sure i was happy with the car. Would definitely recommend anyone to shop here if buying or getting a car on finance as if you definitely have richard too helping you, you will get the best!
12. august 2026
No pressure to buy
Not a pushy salesman just helpful and explained everything clearly.
12. august 2026
Wayne connor the salesman was very…
Wayne connor the salesman was very helpfull polite not pushy and guided me through the process and keeping me in touch with the progress of buying the car
10. august 2026
Great experience
Great experience overall with one hiccup on a way. Time efficient and can tell they value every customer.
2. august 2026
All good
All good. Friendly helpful staff.
It’s quite a thing changing a car but I was guided through the process very efficiently.
2. august 2026
Great customer service.
24. juli 2026
Excellent Service
Excellent Service
Found me the car I was looking for
One Happy customer
Wayen Conner Thank you 🤩
1. juli 2026
Perfect service
After long issues with a different vw dealership (Redditch Vw) I visited Cardiff VW Sinclair and the salesman Babs and the manager Luke was a pleasure to meet and didn’t stop working until my issues were resolved and we had the best experience and service possible with this dealership! I would recommend this dealership to everyone.
2. juli 2026
STAFF PLEASANT AND HELPFUL IN MY CHOICE…
STAFF PLEASANT AND HELPFUL IN MY CHOICE OF MODEL AND KEPT ME INFORMED , ESPESIALY RICHARD.
2. juli 2026
Svar fra Sinclair Group - Sinclair Volkswagen Cardiff
Thank you so much for your kind words about our staff, especially Richard! We are committed to providing excellent service and helping our customers make the best decisions. We appreciate your support and look forward to assisting you with all your future needs.
Kind regards,
Sinclair Group.
Svar fra Sinclair Group - Sinclair Volkswagen Cardiff
Thank you so much for the positive feedback! We are glad you had a great experience with our service and found the perfect car for your needs. We hope to see you again in the future!
Kind regards,
Sinclair Group.
Outstanding service from Wayne
Purchasing my car was surprisingly fast and effortless, and that was entirely thanks to Wayne. He was helpful from start to finish, answered everything clearly and made the whole experience feel comfortable. Really appreciated.
29. juni 2026
Svar fra Sinclair Group - Sinclair Volkswagen Cardiff
Thank you for taking the time to leave such a positive review! We are delighted to hear that Wayne provided you with a seamless car buying experience. We strive to make the process as easy and comfortable as possible for our valued customers. Happy driving!
Kind regards,
Sinclair Group.
Excellent experience with Wayne
Excellent experience with Wayne: he patiently talked me through the purchasing process, offered a very reasonable sum for trade-in, and we were driving away in our new car within 1 week of first viewing it. Highly recommended.
21. juni 2026
Svar fra Sinclair Group - Sinclair Volkswagen Cardiff
Wow, so happy to hear you had an excellent experience with Wayne! We pride ourselves on providing great customer service and making the car-buying process smooth and enjoyable. Thank you for choosing us and we look forward to seeing you on the road in your new car!
Kind regards,
Sinclair Group.
Fantastic service | Babs Ali
Fantastic service following previous experience with an ex colleague no longer in branch. Babs ali was a star and offered very kind and supportive guideance. I recommend him following my service.
21. juni 2026
Svar fra Sinclair Group - Sinclair Volkswagen Cardiff
We are thrilled to hear about your positive experience with Babs Ali and our team! Providing exceptional service is our top priority and we appreciate your kind recommendation. Thank you for choosing our business.
Kind regards,
Sinclair Group.
Helpful and efficient service
12. juni 2026
Svar fra Sinclair Group - Sinclair Volkswagen Cardiff
Thank you for your positive feedback! Our goal is to always provide helpful and efficient service to our valued customers. We are thrilled to hear about your experience and look forward to serving you again in the future.
Kind regards,
Sinclair Group.
Svar fra Sinclair Group - Sinclair Volkswagen Cardiff
Thank you for your kind words! Our team is dedicated to providing a top service and we're thrilled to hear that your approved car was well-prepared for you. We hope you continue to enjoy your new ride!
Kind regards,
Sinclair Group.
Martina/Tracy make it pleasure to…
Martina/Tracy make it pleasure to conduct business at sinclars /cardiff
26. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sinclair Group - Sinclair Volkswagen Cardiff
Thank you for the kind words! We are thrilled to have made your experience at Cardiff Volkswagen a pleasure. Martina and Tracy will be delighted to hear your feedback. We look forward to providing you with exceptional service again in the future.
Kind regards,
Sinclair Group.
Svar fra Sinclair Group - Sinclair Volkswagen Cardiff
Thank you for your kind words! We strive to provide excellent service without being pushy. We are thrilled that our salesman was able to make your experience easy. We appreciate your business!
Kind regards,
Sinclair Group
Very good
The people at Volkswagen Cardiff were very helpful during the purchase of my new car.
31. mai 2026
Svar fra Sinclair Group - Sinclair Volkswagen Cardiff
Thank you so much for your kind words! We love helping our customers find their perfect car and we're glad to hear we did just that for you at Volkswagen Cardiff. Enjoy your new car!
Kind regards,
Sinclair Group
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