Should have read their return policy better before purchasing. You have to request to return an item, and then spend time waiting for your request to be approved. You end up paying shipping both ways,... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Dress was nothing like I expected, when I tried to return they offered a store credit. After the first dress I’m not confident in anything else.
Selskapet har svart
Not only does this company have the worst customer service I have ever seen but my god are they ever sneaky slimy people. Won't refund me, told me my refused package(because exchange and customs wer... Vis mer
Selskapet har svart
Have used this company for years (4+ at least) and found their service to be reliable. I love the fact that they have separate sizing charts for each each and every dress - sometimes a dress just si... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Dameklesbutikk
- også i
- Klesbutikk
Skrevet av virksomheten
Shop Simply Dresses for dresses, prom dresses, homecoming dresses, formal dresses, and evening wear. Find formal dresses for prom and bridesmaids at Simply Dresses
Kontaktopplysninger
298 E Main St, #714, 19709, Middletown, USA
- 855-373-7736
- support@simplydresses.com
- www.simplydresses.com
2,9
Middels
8k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 80 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
complete scammers!! Beware!!
Do not ever use this company they are a complete scam!!! Had £50 of my money over a month ago an no dress! I reported them to fraud squad in bank today… I’ve emailed them at least 29 times no reply.. don’t go near this made up company Mscooco will take your money! Beware don’t buy from them!!
18. mars 2023
Anmeldelse skrevet uten oppfordring
Svar fra Simply Dresses
Hello, I am sorry you have not received your dress, if you could please send an email to support@simplydresses.com along with the order number so we can look into this for you. Unfortunately I am unable to locate an order with your name.
I am very disappointed
I am very disappointed. I ordered a dress from them in September. I returned it because it was too small on me. The dress was well made and I would have ordered a bigger size if i had the time. I returned it and my item was received but until now I still havent received my refund.
4. oktober 2022
Anmeldelse skrevet uten oppfordring
Svar fra Simply Dresses
We’re sorry to hear about the delay—that’s understandably frustrating.
Our returns are issued as store credit rather than refunds, and once a return is received, processing times can vary. That said, we’ve recently improved our systems and returns are now processed much faster.
Read and Share
Read and Share
Bought a surprise for my wife, so obviously she didn’t try it right away. After she did size was not good, tried to return it but their policy didn’t allow. Everything is ruined.
22. november 2022
Anmeldelse skrevet uten oppfordring
Svar fra Simply Dresses
We’re sorry to hear this happened—it’s especially disappointing when a gift doesn’t work out.
Our return policy, including the return window and store credit process, is shared prior to purchase. We understand timing can be challenging with gifts. We’ve also recently improved our systems, and returns are now processed much faster to help make the experience smoother.
Bought dress for party which didn’t fit…
Bought dress for party which didn’t fit right. Tried to return and they declined.
18. november 2022
Anmeldelse skrevet uten oppfordring
Svar fra Simply Dresses
We’re sorry to hear the dress didn’t fit as expected.
Our return policy, including the return authorization process and store credit, is shared prior to purchase. We understand this may not be ideal for everyone. We’ve also recently improved our systems, and return requests are now processed much faster.
My mistake not to read reviews
My mistake not to read reviews
Don't make my mistake read reviews.
10. oktober 2022
Anmeldelse skrevet uten oppfordring
Svar fra Simply Dresses
We’re sorry to hear you feel this way.
We always encourage customers to review product details, size charts, and our policies prior to purchasing so there are no surprises. We also continuously work to improve our processes, and our returns system has recently been updated to be faster and more efficient.
Fraud
Dress didn't fit they not returning the money
12. oktober 2022
Anmeldelse skrevet uten oppfordring
Svar fra Simply Dresses
Hello, Marina! If you would please email us your order number to support@simplydresses.com, we are happy to look into this with you. Thank you,
WARNING! KEEP AWAY!!!
WISH SOMEONE WOULD WARN ME NOT TO GET ANYTHING FROM THEM! MY MISTAKE WAS TO GET SOMETHING WITHOUT TRYING IT ON, BUT I WAS NAIVE TO THINK I CAN RETURN IT AND GET MONEY BACK IF IT DOESN'T FIT RIGHT. THEY DID NOT PROVIDE ME A REFUND.
30. september 2022
Anmeldelse skrevet uten oppfordring
Svar fra Simply Dresses
We’re sorry to hear you’re frustrated.
Our return policy, including store credit in place of refunds, is shared prior to purchase so customers can review it in advance. We understand this may not be ideal for everyone. We’ve also recently improved our systems, and return requests are now processed much faster.
Not Hones! Money LOST!
Got dress for my girl friend as a surprise by the time she opened it (less than 2 week) we couldn't get a refund. Size was different from design.
2. oktober 2022
Anmeldelse skrevet uten oppfordring
Svar fra Simply Dresses
We’re sorry to hear the dress didn’t fit as expected, especially since it was a gift.
Our return policy, including the return window and store credit, is shared prior to purchase. We understand timing can be difficult with surprises. We’ve also recently improved our systems, and return requests are now processed much faster.
Stay away they will cheat you out of money
My daughter bought a dress there for her 16th Birthday which is next month, but the dress doesn’t fit and we out of money!
10. oktober 2022
Anmeldelse skrevet uten oppfordring
Svar fra Simply Dresses
The email address in the order has been contacted with our return policy information.
Stressed without a Dress until Simply Dresses rescued me
The dress arrived within a few days and was exactly how it looked in the pictures. The dress fits her perfectly. She has already started to shop for her next dress.
6. oktober 2022
Anmeldelse skrevet uten oppfordring
Svar fra Simply Dresses
Thank you for sharing this—we’re so glad everything worked out.
It’s great to hear the dress arrived quickly, matched the photos, and fit perfectly. That’s exactly the experience we aim to provide. We’re especially happy she’s already shopping for her next dress.
We truly appreciate your support and look forward to helping again soon.
I ordered 2 dresses on the 20th of…
I ordered 2 dresses on the 20th of September. According to the website, the dresses were scheduled to ship in 3 days which would mean they should have shipped either the 23rd or the 26th at the latest since the order was placed in the afternoon. Today is the 29th the dresses haven't shipped and customer service has no explanation. I've reached out by phone and can't get anyone. I've reached out using their customer contact form and have received what seems to be generic responses because they all say the same thing. Don't waste your time or money. I'm filing a complaint with the BBB. It's like they took my money with no intention to send the merchandise.
20. september 2022
Anmeldelse skrevet uten oppfordring
Svar fra Simply Dresses
We’re sorry to hear about the delay and the difficulty reaching our team—that’s understandably frustrating.
In-stock orders typically ship within 1–3 business days, but there can occasionally be delays depending on order volume or item availability. That said, you should always receive clear communication, and we apologize if that wasn’t your experience.
Simply dresses are amazing…
Simply dresses are amazing… I ordered 6 bridesmaids dresses three different shades of blue.. the colours are the same as pictured and sizing fits them perfectly…
10. februar 2022
Anmeldelse skrevet uten oppfordring
Svar fra Simply Dresses
Thank you for your kind words.
We’re so glad to hear the dresses met your expectations. It’s great that the colors matched the photos and the sizing worked well for everyone—that’s especially important for bridal parties.
We truly appreciate your support and are honored to be part of such a special occasion.
Simply Dresses always delivers
Simply Dresses always delivers! Dresses fit perfectly, ship quickly and look great at Mardi Gras balls!
19. januar 2022
Anmeldelse skrevet uten oppfordring
Svar fra Simply Dresses
Thank you for your continued support.
We’re so glad to hear your dresses have fit perfectly, arrived quickly, and worked so well for your Mardi Gras events. That’s exactly the experience we strive to deliver.
We appreciate you choosing Simply Dresses and look forward to helping with your next occasion.
Absolute terrible customer service
Absolute terrible customer service. Took over 3 weeks too arrive. Dress was 3 sizes too big. This was brought for my wedding and as it took so long too arrive I was only 5 days away so I was frantically looking for another dress didn’t think I would have a problem returning but what would you know they only have a 7 day return policy.
24. november 2021
Anmeldelse skrevet uten oppfordring
Svar fra Simply Dresses
We’re very sorry to hear about your experience, especially with such an important occasion.
Shipping times can vary depending on processing and transit, but we understand how stressful this must have been with your timeline. Our return window is shared prior to purchase, though we recognize that delays can make this more challenging. We’ve also recently improved our systems, and returns are now processed much faster.
Simply Dresses went belly up and lost…
Simply Dresses went belly up and lost my $100.
Call to place my order using the store credit but no one answer, left a voice/email messages before contact via chat to find out that SimplyDresses went belly up and filled chapter11 so I lost my money....
11. oktober 2021
Anmeldelse skrevet uten oppfordring
Svar fra Simply Dresses
Thank you for your comment.
Simply Dresses did go through a restructuring in 2020 and has continued operating since then. We understand how that information, combined with difficulty reaching our team, could be concerning.
I ordered a dress from Simply Dresses
I ordered a dress from Simply Dresses, it arrived quickly and the presentation of the order was amazing. The dress came in a box, on a hanger, covered in plastic.
The dress was beautiful - but too small.
The return process was amazingly simple and hassle free. I ordered a larger size and can’t wait to receive it!
12. august 2021
Anmeldelse skrevet uten oppfordring
Svar fra Simply Dresses
Thank you for sharing your experience.
We’re so glad to hear your order arrived quickly and that the packaging and presentation stood out. While we’re sorry the initial size didn’t work, it’s great to know the return process was smooth and easy for you.
We hope the new size is perfect and can’t wait for you to receive it. Thank you for choosing Simply Dresses.
Perfect Fit
This was my first time making a purchase with Simply Dresses. The dress arrived on time, as estimated. It had been packaged with care, and the dress was just as beautiful as in the picture. My daughter used the size chart and the dress is a perfect fit. She is wearing this for prom, but it could easily be used as a wedding dress or for a quinceanera. Absolutely beautiful!
20. mai 2021
Anmeldelse skrevet uten oppfordring
Svar fra Simply Dresses
Thank you for sharing your experience.
We’re so glad your first order with Simply Dresses was a success. It’s great to hear the dress arrived on time, matched the photos, and fit perfectly using the size chart. We love that it works for multiple occasions as well.
We truly appreciate your support and hope your daughter has an amazing prom.
Loved my dress and shoes...fast delivery
16. mars 2021
Anmeldelse skrevet uten oppfordring
Svar fra Simply Dresses
Thank you for being our loyal customer!
Good app for ordering dresses
Good app for ordering dresses. For simple wearing people.
11. januar 2021
Anmeldelse skrevet uten oppfordring
Svar fra Simply Dresses
Thank you for your feedback.
We’re glad you found the ordering process easy to use. We aim to offer a wide range of styles for different preferences and occasions, and we appreciate you giving Simply Dresses a try.
Clothing order
Order was placed 4/9/2020 and have never received it or a refund. I have multiple emails promising me they would look into my complaint and did nothing. I still have not received my order or a refund and they went silent with responses to my emails. Order # OE-1957. They are a real rip off!
19. august 2020
Anmeldelse skrevet uten oppfordring
Svar fra Simply Dresses
Hello Gail, unfortunately, the order number you provided is not a valid order number with SimplyDress.com. If you could please send an email to support@simplydresses.com with the shipping address and any other information you may have that will help us locate the order.
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