Simplelighting.co.uk Anmeldelser 

12 940
•
TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

Probably a bit premature as light not yet installed. Initial comments: 1. As replacing a central pendant the black flex would be better white or silver 2. Alternatively a ceiling mounted containment... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Excellent LED strip lights at a very good price. We bought 'warm' LED strip lights to replace our kitchen fluorescent lights, and they look great, making the kitchen bright like sunshine without the... Vis mer

Vurdert til 5 av 5 stjerner

Purchased 18 led panel lights for my shop Monday evening and they arrived Thursday with the standard 5 day delivery which was really good. The lights came well packaged and were easy to fit and look r... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Very good experience, great quality product for a very reasonable price. Easy enough to install. Only docking one star because I paid for next day delivery and didn't receive it, but to be fair to the... Vis mer

Informasjon om virksomheten

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Skrevet av virksomheten

We are a leading retailer and wholesaler in the UK of Lighting. We specialise in the following areas. LED Lighting, LED Tape, LED Strip Lights, Indoor and Outdoor Lighting. We have years of experience in the sale of lighting and have thousands of delighted customers. Our team are always more than happy to advise you of the best lighting solution for your project.


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

13k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 54 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(12 940)

24 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

After reaching out to Simple Lighting…

After reaching out to Simple Lighting for help with my lighting needs, they promptly crafted a solution for me in just one day. Once we settled on the cost, the lights and drivers were at my doorstep in under 48 hours.

20. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Easy to install

Easy to install as I was swapping them for the old fluorescent under counter lights in the kitchen. They have a good brightness and the price was great

8. juni 2025
Vurdert til 1 av 5 stjerner

I placed my first order with Simple…

I placed my first order with Simple Lighting and it will be my last. The goods were never delivered and the courier placed the parcel elsewhere. Instead of putting this right, the company blamed their courier and made me complete forms that should never have been required.

I sent a lawful cancellation request on 5 November and received no reply for five days. When I called to chase this, the sales manager spoke to me in a very dismissive and defensive manner, which only added to the frustration.

I have now finally received a refund, but only after chasing multiple times. The whole experience has been unprofessional from the lack of communication to the attitude shown when I asked for my rights to be respected.

A very poor first impression and certainly my last order with Simple Lighting.

29. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til Simplelighting.co.uk

Svar fra Simplelighting.co.uk

Hi Ryan

Thank you for taking the time to leave your feedback. We’re genuinely sorry to hear about your experience, and we understand how frustrating this must have been. This isn’t the level of service we aim to provide.

We’ve reviewed the situation internally to make sure the issues you encountered — including the courier error, the communication delays and the handling of your cancellation — are addressed with the relevant teams. We’re also reinforcing our processes to ensure that future orders and enquiries are dealt with more smoothly and professionally.

We’re pleased that your refund has now been completed, and we apologise again that your first experience with us fell short of expectations. Your comments have been taken seriously, and they’re helping us improve.

Thanks
Simple Lighting Team

Vurdert til 5 av 5 stjerner

Highly recommended

Placed several orders and always been happy with price and service. Recently had an issue with the driver for an LED strip we’d bought and Chris on Support sorted it out for us. Delighted. I highly commend Simple Lighting.

5. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Mustafa

First of all, thank you for caring so much about your customers. I have shopped with you many times before but I have never worked with a seller/team that has built such strong teams as yours. You are doing a great job and this should make you proud. You are simply perfect. I will work with you again. I pinned you to the top of my google page 🥳

17. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Poor after sales, and faulty products.

Terrible after sales service and can’t accept that bulbs were faulty! Have sent information they requested, photos, they also requested, but the bulbs worked when they were installed, (literally a couple of weeks ago, and they stopped one by one, on separate circuits)
Asked to speak to the electrician but I’m not going to insult him. I’ve had to buy additional bulbs, (from elsewhere), and they work! Proves the ones they sent were faulty! Wouldn’t recommend, due to poor returns/refunds policy! Saving money was the reason I shopped there, but it’s costing me more!

18. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Absolutely first class.

Absolutely first class. Have just found this company and the service is outstanding! Chris looked after me after very well and I look forward to using this company again soon.

10. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Not great to return the product

Not great to return the product. It would cost more than what was paid.

18. juli 2025
Logoen til Simplelighting.co.uk

Svar fra Simplelighting.co.uk

Hi Sue

We are sorry that you feel dissatisfied with this. But we are a business, and we cannot cover the cost of a customer wishing to return unwanted items.

Either way, thank you for your order and have a lovely day.
Regards
Chris

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