Silver Saints Anmeldelser 2 721

I had a terrible experience. I had 6 jobs, which SS assured me could be handled by the employee they sent. When he arrived he explained he couldn’t do 3 of them (for reasons that later turned put to be untrue). He then turned the main stopcock off to fix the shower. He left the shower unfixed, and not known to me left the stopcock turned off. When we had no water at all after he left, I couldn’t contact anyone st SS because their office is closed at the weekend. I had to get another emergency plumber out (I have an elderly and confused mum to look after). By the time he arrived there were airlocks in the system and it cost a lot for me to reinstate our water. SS, when I finally managed to talk to them, said they would not cover a penny of the extra expenditure that was caused by the negligence of their employee. Never use this company, they have underqualified staff, no emergency cover for out of hours (despite being delighted to take the booking for out of hours work), and absolutely no responsibility for damages caused by their own staff. Can’t be trusted.

Jay carried out a number of small jobs around my house to a very high standard. Thank you!

As usual great service, professional and competent

A leaking tap and a shower mastic renewal were needed and Marco arrived on his motorbike the same day, evaluated the jobs and had one sorted within the hour and the tap within a couple of days. Marco worked cleanly and with expertise and I would certainly trust him and Silver Saints to solve my next household dilemma.

Did the job for the price quoted to a high standard. Communication was good

Itay Arrived when scheduled was courteous and friendly. Did the job very quickly, would definitely use this service again they have always been excellent

He fixed the problem quickly and was very kind.

Perfect from Pawel. Hard working, diligent, attention to detail, nice person

I used Silver Saints to diagnose a hot water cylinder issue, and the experience initially became quite frustrating due to poor communication and lack of follow-through.

What should have been a straightforward repair turned into multiple visits, changing diagnoses and repeated booking mix-ups. On more than one occasion appointments were changed or not properly confirmed, which meant I had to rearrange my schedule to provide access to a vacant property, disrupting my work.

The process ended up costing me significant time and money. However, after raising a formal complaint, a director reviewed the case and handled it professionally. They acknowledged the situation and provided a fair refund, which I appreciate.

Overall, while the initial experience was disappointing, the way it was resolved was reasonable and helped restore some confidence.

Great service from Colin from silver saints. Changed some light fittings and hung some mirrors and a curtain pole I could never have done myself! Good to have peace of mind that it's been done properly. And they all look great.

Making the booking was straightforward and I was pleased with how quickly someone was available to come, at a time to suit me.
Alessandro was polite and helpful. He explained what he was doing, and showed me what he had done. He left the work area tidy when he finished. A five star experience.

Very good at diagnosing the problem and finding a solution. Competent and helpful.

Great service

Great service !

Arrived on time, got on with the job and was very efficient. Am very happy with the results.

The work was carried out as agreed, within the time allocated and for the quoted cost . I found my interaction with both Jon and the administration efficient, professional and highly reliable.

Always use Silver Saints, easy booking, great and reliable tradespeople

Very pleased with the service I received from the Silver Saints man. He arrived early and set about the task as soon as he entered my flat. No messing about. The task was completed in a professional manner.

Excellent quick service. Easy to book. Good price. We had Florin who was professional and good craftsmanship. Thank you will recommend and use again