Siampark Anmeldelser 

Siampark by night gedaan. Superleuke avond gehad. Max 20 min moeten aanschuiven. Vele attracties meerdere keren kunnen doen. Voorzie je wel van watersandalen of slippers want onaangename grond. Lichtshow gezien en intussen iets kunnen eten. 48€ zou ik niet geven om tijdens de dag te gaan . Wss hele lange wachtrijen , heel warm ,... nu was het een superleuke ervaring. Volgend jaar gaan we zeker terug. Voor je vertrekt mss ook eens online kijken , lost city voor kleine is maar open tot 18u. Ook vele attracties zijn vanaf 125cm , dus mss lengte van uw kinderen ook eens checken voor je vertrekt want anders jammer van je geld.

Attracties zijn super, maar onmogelijk om alles te doen door veel te lange wachtrijen. Het systeem met de Fast passes is immens slecht. Diegene met een Fast pass worden constant voor gelaten en moeten nergens maar dan ook nergens wachten. Ik snap dat de wachttijden voor fastpasses minder lang moeten zijn maar het is belachelijk dat ze nergens een seconde moeten wachten wetende dat de gewone rij soms een uur duurt.

Total Rip-Off — VIP in Name Only

Paid €250 for the Champagne VIP package expecting fast passes and all-inclusive food/drink, as recommended by a friend and backed up by loads of reviews. What we got? Basic park entry, a sunbed, a cheap fruit bowl, and a €40 bottle of champagne. No fast pass. No food. No perks. Nothing “VIP” about it.

Staff were cold and borderline rude — no welcome, no smiles, no sense that we’d paid extra for anything. Just felt like we were conned.

The queues were insane, the food was fine, but after paying that much up front, we weren’t about to spend more.

What used to be great value is now just a scammy upsell. Avoid it — you’ll regret it.

What a money grabbing place this as become! Honestly! Don’t bother! 10.10 fast passes sold out (10 minutes after opening). You can barely walk between the Sun loungers (if you can find one). Son and I went on lazy river which took an hour to do as it was literally grid locked like a motorway in the UK. £120 later we left after 4 hours, partner and son managed 3 rides in this time. Never again!!!

Second time we have visited Siam Park and both times my so sons shoes were stolen. The first time we hid them as they were brand new and expensive, so lesson learnt. This time we had some cheap sliders and they were also stolen. When we went complain, we met a Spain lady who had had her own and both her children’s bags all stolen and a young couple from Austria who had had their bag stolen, this had their phones, money and hire car keys in. We gave them some euros so they could sort themselves out. Siam park said they didn’t have any spare flip flops for my son like they had given him before, so had to get back to the hotel barefooted. The young couple asked for the phone number to the park so they could call the next day to see if they were going and told it was on the internet, they said they had no phones to look for this but was not given the number. We lent them our phone so they could report to police and my son lent his phone so they could use instagram so they could let a family member now. Customer service is shocking, they are young kids who do not care one bit. They need to be held accountable and more should be done about this. They should have more security walking around and lots more cameras all over the park.

Would be better named Siam zoo,the place is absolute chaos…..wait was around 1 hour mark at 10am.we paid €132 for 3 tickets and fast passes were sold out by 9:30 thank god otherwise we would have wasted more money.
We paid other €40 for 3 shoes and a locker….young female staff at the locker were extremely rude and not suitable for a customer service role…..honestly I’m finding it very hard to say anything positive about the place other than the fact that I’m wiser now for going there in person…..money racket!!!

Der Spint kostet jetzt schon 10€...
voller als die Loveparade und die Leute laufen wie sie wollen. Ein heilloses Durcheinander. Wartezeiten ohne Ende. Meine Freundin war so enttäuscht. 2 rutschen in 3 Stunden . Danach sind wir losgegangen. Der Siam Park sieht uns nie wieder. Ich würde niemanden empfehlen dahin zu gehen. Macht euch euer eigenes Bild aber ich hab euch gewarnt!

3 of my kids bought a pouch for their phone 10 euro each, son went on one ride and noticed after coming off it one clip had broken water entered the pouch and his Phone is ruined due to water damage.

Well what can I say we waited in the cue for nearly 40 mins to be told we were to heavey for some of the rides shocking more or less mocking someone

A VIP visit for family 18 and 21sts. A massive let down. Have been to Siam Park before and done the VIP experience, as well as general tickets, so had an idea of what to expect. Expectations don’t match the day we had.
Pros: water slides just as good as normal, so fab atttactions.
Cons;
1. Staff range from not helpful to downright rude…..more later.
2. VIP experience is no longer that at all, it’s now just an unlimited fast pass. Your told and sold that if the fridge in the house runs empty, please call and they will come and restock. Nope, nada, nothing….not enough drinks for 7 people and when called to restock it was refused, no reason, just they can’t do it, go down to the restaurant. So off I go, get there…..no you can have 2 drinks only…..I have a cabana with 7 people in? So I’ve paid nearly a £1000 for a VIP experience which equated to fast pass and food. Not what your told you’ll receive. Other VIP guests had the same issue.
3. Returning the key at the end of the day, was told to go into an unsighted door. As another staff member is going in I ask if this is the right place….id looks could kill I’d be dead and buried and door slammed in my face. Asked another member of staff who was more helpful so in I go. Lady there asked if our experience was good, I said no, not actually and explained. Nothing. Crickets. Fab customer service so far.
4. We use the free shuttle buses Siam
Park provide to the local resorts, so off we go to queue. I'm British, I like a good queue. Very few buses running and when they did arrive they parked dangerously and were cutting each other up, which added to the end of the day chaos. I've been to Siam Park many times before as we love the slides, but service, organisation and value for money have really gone downhill. New customers won't realise how good it used to be.

Poor signage, little information, rude staff, long queues, overpriced, not value for money, selling defected products for full price. If you want to spend time, around 40 min per slide, in queue for up to 30 second ride, it's for you. The wave beach very poor. Better waves on the beach.

The lifeguards were great and really helpful when I was getting on and off the rides with my son, who has just turned two. For him, the only ride we could do was the Mai Thai River, a couple of slides or the shallow parts of the wave pool so not amazing value for money when you have a child of this age. Our daughter is just above 1m10 so she could do a handful of rides. As most rides require 1m25 in height, I would say that this park is ideal for older ages. Tip: Go on the ride you want to do the most when you arrive as queues start to get busy after 11am.

The lifeguards and ride staff seemed strict, but I actually don’t mind this because they are saying it to keep people safe and are taking their job seriously.

A lot of staff had serious issues though:
1) The photo team purposely cordoned off paths so that you had to queue in the photo line (causing massive crowds of disgruntled people) and told people off who didn’t want photos when they tried to get past.
2) A woman in a shop sold us two adult caps for our baby and daughter when we had asked for children’s caps. She said that we should pay but could try them, and then refused to exchange or refund them for smaller ones once we gave her the money. Her colleagues were not particularly impressed with her either by the looks of things. *It is worth noting that I speak fluent Spanish so it wasn’t a miscommunication issue - just a saddo having a power trip.* Thankfully, a really lovely sales woman in another shop was very accommodating when we went to explain this to her and she exchanged them.
3) The bus driver told my husband to put the baby on his knee rather than stay in his pram (fine - safety protocol.) When we arrived at the park, he opened the door of the bus and trapped his little foot and leg with the door. The baby was screaming and we called to the driver to help and close the door and at this point he clearly knew what had happened, but at no point did he offer to help us or check that the baby was okay. This is really concerning to me.
4) On our final visit to the park, we decided to walk to Siam Mall before heading back to the hotel. It was a nice mall with good shops. We went to catch the shuttle outside the mall back to Fañabe and went to two drivers to ask *again, really politely, and in Spanish* when the next bus would be. One of them interrogated us about why we were catching the bus from the mall and not the water park (there are no buses back from the park until after 3pm and we wanted to shop.) The other driver refused to speak to me, even though we needed to catch his bus. I got really sexist vibes from him because he only looked at my husband and I don’t think that it could be that he had an issue with tourists because I was making an effort and speaking his language. He never offered to open the bottom of the coach for the pram (which again, seemed odd because many of the other drivers that we had had on previous visits did this.)

Overall, the park has a lovely vibe and some really good rides for adults and older children. The ride staff, lifeguards and medical staff (who patched up my son after the bus incident) were lovely and helpful. However, it is a shame that Siam Park don’t vet the rest of their staff properly for basic interpersonal skills. Couldn’t they simply ask “do you like other people?” at the interview to whittle down the selection process a bit??

Terrible value for money looooooooooooong queues no point in wasting your time or money stay away you will have a much better time at the beach or at home !

Rides were okay but waited 45-1hour. 10 euro for a locker. Unnecessary fish and seals in the park. Definitely not the best in the world.

Long queues
€10 to use a locker
Rides last a matter of seconds
Really confused why it’s rated the best in the world

We visit the Siam Park and it was a huge disappointment and a complete waste of money. We waited approx 1 hour in line to get the slide. And 1hour to get the food.

Love queuing? If so this definitely the place for you. Your adventure begins when you arrive. Your bags are emptied and examined just in case you have the audacity to bring in a bag of your own crisps when you should be buying the triple marked up bags they sell at each kiosk. Once you've passed within the prison walls you then have the option of your 1st queue which is to spend €10 on a locker key. Once completed then you can choose whichever ride you want to spend about an hour plus queuing for. Whilst shuffling in this sunshine laden hell you can watch people who paid €500 for fast pass tickets gleefully skip past you and happily spend your waiting time working out whether you or them are the bigger idiots. 2 rides and 3 hours it's lunch time. As there's no food allowed it's time to join the kiosk queue (this experience was only 45 minutes which felt like a breeze). Once your disappointing and overpriced sandwich is consumed you're free to go back and choose which circle of watery hell you want to line up in next. Enjoy! You'll probably get out alive but a small part of something inside you will definitely have died.

Würde eigentlich keinen Stern geben das ist wirklich kein schöner Park würde ich nie wieder hingehen Eintritt eine Frechheit 42 Euro und dann noch für ein Schließfach 7 Euro bezahlen über die Hälfte der Rutschen geschlossen und das Personal mega unfreundlich ! 😡

Negative Review of Siam Park

My visit to Siam Park was a huge disappointment and a complete waste of money. As a parent of a 4-year-old child who is under 100 cm tall, I can confidently say that Siam Park is absolutely not a family-friendly place for those with small children. I’m sharing my experience to warn other parents from making the same mistake.

1. Lack of Attractions for Small Children
Despite being advertised as a family-friendly destination, the reality is that my child had access to only two attractions: a basic beach and a swimming area. These are experiences you can easily find at the seaside for free. All the other attractions were unavailable due to height restrictions. For a 4-year-old child, there was virtually nothing to do, making the park completely unsuitable for families with young kids.

2. No Information About Closed Attractions
The only dedicated children’s area, Lost City, was closed. What made matters worse was that no one informed us of this when we purchased our tickets. There were no warnings or notifications, and this is unacceptable. Such information should be prominently displayed before customers make their purchase. It felt like deliberate misinformation to secure sales.

3. No Refund Policy
It is outrageous that the park does not offer refunds, even when customers are unable to enjoy what they paid for. Everyone should have the right to a refund if the park fails to deliver on its promises. My family wasted money on tickets that were absolutely not worth it. This policy shows a complete disregard for customer satisfaction.

4. Ruined Day
The entire visit was a nightmare. My partner was forced to stay in one spot with the kids while I tried to make the most of the attractions alone. It completely ruined our plans for a fun family outing. It was frustrating to know that the money we spent was entirely wasted, and we couldn’t even enjoy the day together.

5. Not Family-Friendly
This park is solely geared towards older kids and adults. If you have young children, Siam Park has nothing to offer. My experience clearly shows that it is not a place for families with kids below a certain age or height.

Conclusion

Siam Park absolutely does not deserve its reputation as one of the best water parks in the world, especially when it comes to accommodating families with small children. The lack of attractions, failure to inform customers about closed areas, and the unacceptable no-refund policy are disgraceful practices that alienate and frustrate visitors. I cannot recommend this park to any parents with small kids – you will only waste your time and money.

The management of Siam Park needs to seriously rethink their approach to customer service. Implementing a refund policy, providing accurate information about available attractions, and investing in facilities for younger children are the bare minimum changes they need to make. Until these issues are addressed, the park does not deserve its positive reputation or the title of being family-friendly.

Think twice before visiting – I cannot stress this enough!

Staff are so rude and miserable.

The staff really are poor with bad attitudes and really unhelpful.

Petty rules constantly enforced and signage for the park is awful. Im a full grown man who was told off by a young lad working there for standing up in the rapids to help my partner...

You'll end up walking round into dead ends not knowing where you are going.

Changing rooms and lockers are small, dark and you have to pay for them! Despite having to pay €40+ per person!

Food and drinks typically over priced in these places and nothing new here

Staff have cameras and will take photos of you and try sell them too you when you leave.

No idea what the hypes about, don't go. Waste of time and money.

Staff need new jobs, all seem entitled
With chips on shoulders!