Amazing experience and seamless! Joe was great in getting everything sorted and making the process simple and smooth. Marie also kept us well informed at every stage of the process once shipping had s... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We trusted Sherpr to help us ship several boxes overseas. Everything went smoothly from the pick-up to the delivery. Our contact was Marie and she did an excellent job in helping us navigate the custo... Vis mer
Selskapet har svart
Driver Chris arrived even 30 minutes earlier to our hotel in Paris. Foreseen departure at 06.30 and he was already on his way to London at 06.25 with 13 luggages. Communication was perfect via What... Vis mer
Sent some personal belongings from Ireland to Australia. Requested a quote online and within an hour Joana got back to me with a quote and fully explained the process. She explained what I needed to... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Ship luggage, boxes and sports equipment from just £20. Avoid airline excess baggage fees with our no-hassle, door to door delivery service.
Kontaktopplysninger
Hoxton Square, N16HW, LONDON, Storbritannia
- support@sherpr.com
- support@sherpr.com
- www.sherpr.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 94 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Good punctual service
Good punctual service
Perfect for group travel wanting to avoid the hassle of dragging their luggage
My experience with Sherpr was great
My experience with Sherpr was great. From the beginning to the end, Joana has been lovely to work with. I had to mice my things from the UK to the US and all my items arrived. Customer service was amazing. Highly recommend.
Driver Chris arrived even 30 minutes…
Driver Chris arrived even 30 minutes earlier to our hotel in Paris. Foreseen departure at 06.30 and he was already on his way to London at 06.25 with 13 luggages.
Communication was perfect via Whats App.
ETA 2.20 pm and luggages got delivered to our guests at 3 pm. Chapeau Chris 💪👌
Merci beaucoup for the excellent service!
The operative texted in advance which…
The operative texted in advance which was reassuring. Arrived promptly and departed in good time. I also received updates on the progress which was useful
Very professional and efficient service
Very professional and efficient service
Great company to collaborate with and…
Great company to collaborate with and very reliable. Highly recommend!
Excellent service
Excellent service! I would highly recommend it. Precice, on time and reliable.
A Few Weeks late and One Box Short
We used Sherpr for as part of an ovesears move. They were a few weeks late and one box short. It also took them 8 months to issue the VAT bill, which came as a surprise. We still don't know if we paid VAT for the 'lost' box.
The service is useful if no better alternatives are available and you don't actually care about receiving all of your stuff.

Svar fra Sherpr
We used them 3 times excellent each time!
Sherpr are amazing. We used them three times in the last year or so, and each time we had a brilliant experience. Joanna and Marie were our points of contact and were lovely, eager to help, quick to answer, and genuinely excellent. We shipped several boxes from London to Dubai on 3 instances. The third time overlapping with the disruptions of the US Iran war. Still, we had precise, detailed information. In all three instances, delivery was fast, efficient and smooth. I highly recommend Sherpr and would always think of them first anytime I need to ship items.
Excellent
Excellent, efficient, reliable service. A bit expensive but worth the extra cost for the confidence in the service.
Avoid Sherpr at all costs.
Avoid Sherpr at all costs.
I genuinely cannot believe this company is allowed to operate like this.
I trusted Sherpr while relocating from London to Paris with my entire life packed inside one suitcase. Instead of a smooth relocation experience, I have been left devastated, stressed, and in tears after FedEx confirmed they cannot even locate my luggage anymore.
Everything I owned was inside that suitcase.
What makes this even worse is that Sherpr outsources transportation to FedEx despite the endless amount of horrific reviews already available online about lost parcels, terrible tracking, and non-existent customer support. Had I known they relied on FedEx for something this important, I never would have trusted them with my belongings.
The tracking stopped updating, nobody provided real answers, and after days of stress and anxiety the only solution offered was basically: “file a claim.” A claim? For an entire life packed into a suitcase during an international relocation?
The compensation they propose is honestly insulting compared to the emotional distress, financial loss, and chaos this has caused me. I moved countries and instead of receiving support, I am now left alone trying to rebuild from scratch because this company failed at the one thing it promises to do safely transport your luggage. This has been one of the worst experiences I have ever had with a company. I cannot even describe the level of regret I feel for trusting Sherpr.
If this review stops even one person from using this company, then at least something positive will come out of this nightmare.
Do not trust them with anything valuable. EVER.

Svar fra Sherpr
Well done Sherpr!
I was amazed at the speed with which my parcel was delivered from France to the UK. I thought my daughter was joking when only 2 days later, whilst I was talking to her on the phone, she showed me the parcel that had just turned up! Great service and reasonably priced.
Efficient and the bags were home in no time!
Efficient and the bags got home in one piece within a few days (and we could track their progress, which was sort of fun!).
Excellent service
I don’t often give reviews but I am impressed.I got my luggage picked up late evening, still within the time slot I was given. I had it delivered in the morning. This was from Wales to Scotland. Brilliant service
I had such a wonderful experience with Joana Batista
I had such a wonderful experience with your Shipping company and that is thanks to Joana Batista who made my convoluted move a walk in the park and with sublime professionalism!
She's the best and so is your company!
I highly recommend it as well as Joana Batista by name!
Amazing service!
Delivery driver who dropped off my luggage was amazing, super friendly :) Prompt & efficient service. Process overall was smooth & would definitley recommend!
Great job
Joana and the team did a great job keeping me informed every step of the way and answering any concerns I had in a timely and reassuring manner. Very reassuring when one is relocating and shipping their possessions to another country!
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