Serif Anmeldelser 54

I started using Serif products over 10 years ago and, although I enjoyed using them for the mostpart, I found that they often "underperformed" in contradiction to their descriptions.
However, I finally gave up on Serif when, after buying a product with a "30 day Money back" guarantee, the rep I spoke to tried everything possible to refuse me and saying that I could use the money on another product...NO THANK YOU!
But worse still was the fact that about every six weeks or so, a sales rep would telephone me with the excuse of it being a "courtesy call", and then launch into "hard sell" tactics, and when i said NO, he'd start saying things like,"But if you buy this...",etc.and be very difficult to get him off the phone.
Lesson here: Do NOT supply your telephone/mobile number!

I have bought various software from them and had no problems that is till I purchased the VHS TO DVD package after installing it I can get the picture ok but no sound and now on opening up the software it tells me my trial period is up and I must purchase the complete package. I was under the impression that I had the complete package or is this a way of conning folks out of money

I have to give this company 1 star due to the REALLY poor customer experience. I was rushed off the phone by the support staff indicating to me that there is a queue behind me and I didn't even get time for them to reset the download link to my software I had purchased over the years. I had to ring back again and spoke to Steve who was really helpful and sorted my problems out however IM afraid I have to give one star due to the fact that it is an 0845 number so it would have cost me twice as much because the first support person I spoke basically was dismissive, obtuse and unhelpful. This being the case I would be careful purchasing their Affinity product if this is the after sales you can expect.

I have purchased Serif Web plus 6, 7 & 8 and I carried on with what is a pretty shabby very unstable Web design product. Why because they had a decent Tech department that did try and help albeit some very gruff and rude Techies sometime answered they did try and help.

The problem with Serif it drives along with themselves in mind and not the customer and they basically do not give a damn in the Errol Flynn style.
Take it or leave it is the name of the game.

I have just discovered that there is no longer a Tech department and that you speak to instead you log onto some website and eventually you get a garbled email which is impossible to understand.

Avoid this company like the plague I have now wasted several hundred pounds in man hours and software cost for nothing .

I am switching to Wordpress immediately.
How do Serif make money?
I think it is by mistake because they are a horrible Company.

Love their products, staff really helpful and friendly. Often had good deals on software when they call me for a review. Their web space is really cheap for the amount of space I get and have had no issues. Highly recommended.

After purchasing many programs from Serif, they now are discontinuing the products and was told they have stopped upgrading them because too many people call in for support as one of the reasons.
So BEWARE if you purchase any programs from them and they sell too many you too may not ever get any more upgrades after spending lots of time and $$ on something that may disappear once they acquire a certain amount of people and get to many support calls.

Pro: Software is good however it is basic bud does what I need.
Con: Serif do not and will not honour free hosting included within there software that I just recently bought ,using every excuse under the sun to not honour, and then lock and block you from talking to them.
Not even a gesture of good will for this reason alone I give it one star but if possible I would give them -5 customer services are rude and if they can't honour offers then these people should not be in business and I am surprised they have lasted as long as they have.
For all they know I could be someone wanting to invest millions of pounds with them but now they will never know

Serif produce some of the best low budget software on the market and are good at that. I can't knock their software but when it comes to the high pressure sales techniques it leaves a bitter taste in one's mouth. As for Customer Service, there is nothing to desire there. I stopped buying from Serif a few years back but still use Web Plus, Page Plus, Move Plus and Photo Plus. They all work well on my new custom built PC with Windows 10 Pro, Recently, I was considering getting more up to date but being on a tight budget do not want to risk contacting Serif again. I feel out with them a few years back, when there was a coding issue in Web Plus. It meant that I had some minor problems with my my web pages. I contacted Serif's Customer Services just to hear them say that there is nothing wrong with the software and that it must be my computer that is the problem. All that without checking anything that I had said. I could not find any conflicts, as they suggested, with my PC at all. After spending £100s on Serif software, I got to the stage, after numerous calls and getting nowhere except for them always trying to sell me the latest versions when I was calling to complain that my latest purchase has a problem, that I will not buy from them again. Even after telling them that I wouldn't buy again, I was flooded with emails offering software and even got more high pressure sales calls. I had to go as far as threatening legal action if they call again. It was harrassment. They would call all hours of the day, if I recall correctly it was up to 8pm. As I still use some of their older software, of which the problem that Web Plus had was fixed with a later update, I can only recommend Serif's software but I can not recommend Serif as a company due to their high pressure sales technique or their serious lack of support. Maybe Serif have changed over the past few years and maybe not but I would have to see evidence of any change before I would buy from them again.

The PagePlus software is really easy to use and has lots of great features allowing for amazing publications!

Christopher Dunn - Christopher Dunn Properties

Jeg modtog en Rabatkode via mail, men kunne kun betale med USD på sitet, da jeg så ville bruge koden på den danske side, var der ikke mulighed for at indtaste koden! Efterfølgnde har jeg forsøgt at forklare hvad der er sket og sendt mailen med rabatkoden til dem. Men de sender den bare rundt og beder om flere oplysninger. Så jeg har endnu ikke fået rabatten, og gider ikke spilde mere tid på det.

Serif photoplus x5 is the best photography software i have ever purchased! I haven't been off it since i purchased it last month, i've been so impressed with it! Never been
so happy with a product in ages. As a photography student this has really helped me achieve the grades i need, a software has never helped me so much with anything!

Anyone into photgraphy, this is defneatley worth the money! SO SO impressed with this software. I can't recommend this software enough, best buy of 2013 really really impressed, love it!
Thank you Serif!

Have used a number of Serif products over the years and generally find them easy to use and produce good results. The only drawback is that they somewhat overdo the marketing side of things... it's all very clever, an no doubt effective, but a little bit annoying most of the time.

Over the years I have watched serif grow from a team of enthusists to where they are now - one of the largest.
All their software has been excellent and operated faultlessly.
Constantly updated, upgraded and priced so low, it really is a steal.

I purchased their latest Movie software X5, - they now have X6 out.
But regardless, the HD performance is stunning and with so many output selections available you simply cant go wrong.
Choose from YouTube, 720, 1080i or p and a mass of settings inbetween to keep even the most experimentally prone producer busy along with American standard too.

YouTube formats covered too, where some of my productions now reside.
Most go onto Dual DVD with the last production running to no less than 4hrs .20 mins (please note the software cannot handle that size of production so I had to split into 2x 2hr 10mins - but read on!!!

The X5 movie software can handle a whopping 2hrs 20mins of my latest production, where I had 15 (YES - fifteen) video tracks (special effects etc) and 5 sound tracks for it to handle, so that is quite a feat in my book.

You'll find the older Photo packages could handle upto 300 Gb file sizes at a res of 1200 px safely but no larger.

However, the latest photo package appears to have improved this limit although I have yet to push the bondary here so cannot comment on this aspect though I doubt few will be working with such high res / sized photos unlike my historically important archival work that requires this level.

Delivery has always been fast and efficient, as has the service if you wish to return anything on their 30 day trial guarantee.

So, to round off, all their software is excellent. Its a no brainer at these prices folks! and one that will leave your Bank manager feeling happier :-)

Serif laver simpelt hen verdens bedste software, hvis man har brug for software til:

Hjemmesider
Foto
Film
Tegne

Ja alt hvad en der interessere sig for ovennævnte og meget meget mere.

Jeg har samtlige deres programmer og de funger bare super, er helt utrolige brugervenlige.