Friendly professional experience

Excellent service the minute we walked into the Uddingston store from Andrew right up to the delivery
From crew one who were great at setting everything up start to finish. With no mess left whatsoever.

Prompt delivery patient helpful guys who took time to explain what we needed to know about delivery and
how to use functions on suite

Kept up to date on the delivery schedule
Very polite and friendly

Great service even when we stepped into the store and the range of sofas was first class

Scott was very pleasant and helpful and even offered us a coffee.

The assistant Sandra Stewart was very helpful. She spent time explaining & showing us the various cloth material. She made us feel at ease & the most important thing for me, was that she never at any time pressured my wife & I.
George Cairney

Delivered on time. Quick assembly. Courteous delivery team that were respectful of my time. Love my sofa, it’s really well made, very comfortable and beautiful.

Excellent from beginning to delivery !

I didn’t experience any issues at all between ordering and delivery, I was kept informed throughout and my sofa was delivered on time.

THE DELY WAS GREAT THE GUYS WERE BRILLIANT NO MESSING ABOUT KEPT ME INFORMED ALL THE WAY CAME IN ASSEMBLED THE CHAIRS IN JIG TIME. WERE VERY PLEASANT COULD'NT HAVE BEEN NICER I CAN SAY GOOD AT THEIR JOB

Terrible customer sevice. Only 1 out of 4 members of staff had a clue re customer order, transfer or collection. Apology eventualy made to me from manager. Staff training seems to not have been entirely successfull.

The staff that I dealt with were so welcoming and friendly and so helpful thankyou

We had visited Uddingston on a previous occasion and were admirably assisted by the store manager , James. The information he provided was brilliant so much so we returned a few weeks later to confirm our order of our chosen sofa and chair. We were talked through the order, the warranty provision and delivery process this time by Andrew , again brilliant information so we left very pleased with our purchase .

Staff very knowledgeable and helpful.
Sandra was very personable offering different suggestions to suit my needs.

What I liked about this company is when my suite was ready for delivery I recieved a text message to inform me of the time it will be delivered and on the day of delivery I received a phone call from one of the delivery guys to tell me they would be 15 minutes until they arrive at my address,when they arrived they brought the suites into my house and built them in no time at all, they were very professional in their work and quick in what they do, I was very impressed with the service I have received from the company and I would highly recommend them.

Andrew offered a Person centred friendly helpful experience an informative approach with excellent knowledge base . Many thanks
Catherine

Great service absolutely fine over the moon with it thank you so much

Recliner chair lived up to my expectations 😊
Sales associate at the time of ordering was extremely helpful.
Delivery crew arrived on time, were polite, chatty and extremely efficient.
One point I would like to raise on their behalf - they only have 15 minutes to assemble all the items on the delivery regardless of what it is. Your scheduling department should have a 're-think and allocate times for each product - it takes a lot longer to assemble a four seater couch and chairs than a single recliner!

Dealt with Ian at the Birkenshaw/Uddingston shop.
Excellent service. Ian took the time the explain all the different components to my new sofa and also allowed time for me to decide which package was right for me. Still to be delivered all timescales advised and looking forward to enjoying my new sofa in a few weeks.