When entering the store we noticed a fresh sweet smelling scent,which I have to say was lovely. We were greeted as we walked in by Connor who gave us a friendly hello. After a couple of minutes he cam... Vis mer
Beliggenhet
Bytt filialUnit G Cleveland Retail Park, Skippers Lane, TS6 6UX Middlesbrough, County Durham,, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
When entering the store which had an amazing smell, we were greeted by Barbara with a lovely smile .She was very friendly, informative, and patient and answered all our queries .
Liked Staff in store friendly Choice of fabrics Delivery men good Sofa looks lovely Dislike Was told delivery 10 to 12 weeks At 10 weeks given delivery date week ahead so paid off sofa bala... Vis mer
Selskapet har svart
We were made to feel welcome with no sales pressure. It was explained to us what SCS stocked. As it was very hot, we were each given a bottle of water. The sales person was Connor, very helpful and k... Vis mer
Informasjon om virksomheten
Om poltronesofà - Middlesbrough
Skrevet av virksomheten
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Skrevet av virksomheten
Kontaktopplysninger
Unit G Cleveland Retail Park, Skippers Lane, TS6 6UX, Middlesbrough, County Durham,, Storbritannia
- 01642 779150
4,6
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The delivery guys kept me informed of…
The delivery guys kept me informed of their arrival time and arrived on time. They were very professional, neat, tidy and took all the rubbish away. Two happy chappies. Well deserved 5 star
30. juni 2026
Excellent customer service
Excellent customer service. Felt welcomed into the store form the moment we entered until we left.
25. juni 2026
Excellent customer service
Excellent customer service, from knowledgeable and helpful member of staff, Barbara
22. juni 2026
Excellent customer service
Callum was great. Answered all of our questions. Wasn't pushy. Left us to debate and decide. Showcased the product well. Excellent product knowledge.
20. juni 2026
Amazing Customer Experience
We were welcomed immediately by the team and offered bottled water..all staff were keen to interact, with Barbara taking the lead role. Negotiations over prices were quickly made and an order placed.
Overall an excellent customer experience. Thank you
27. juni 2026
Great staff
Great staff, very polite, great prices, 0% finance over 4 years great selection of furniture with 5 year guarantee
23. juni 2026
devivered before forecast {4 weeks…
devivered before forecast {4 weeks ahead] men very friendly and polite ,all in all excellent
21. juni 2026
Clearance bargain
Clearance bargain, can’t go wrong. Salesman great.
20. juni 2026
Anmeldelse skrevet uten oppfordring
Sofas
Conner the salesman was very helpfull put us at ease when deciding which sofa to buy lots of sofas to look at very friendly no pressure put on us to buy
16. juni 2026
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Very friendly staff and very helpful
9. juni 2026
Svar fra poltronesofà - Middlesbrough
Ciao Mrs Southall,
I hope you are well and thank you for your review.
I am pleased to see that you had a positive experience with us on your recent visit.
If there’s anything we could have done differently to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks
Lynsey - Poltronesofa at ScS
Social Media Team
Svar fra poltronesofà - Middlesbrough
Ciao Kate,
Thank you very much for speaking with me this morning.
We really appreciate your feedback and I will ensure that this is passed on to the relevant teams as this does help us to improve our customer experience moving forward.
Thank you for your order with us and we hope that you have a lovely weekend.
Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team
Priory G 70.
The delivery of my furniture went very smoothly no problems .the men who did the delivery and assembled them did a very good job.
10. juni 2026
A good experience
The sales rep was very good, friendly, helpful and patient.
He explained everything then left us alone to choose and was not perturbed when we asked more questions or asked for clarification
Delivery came one month earlier than promised
7. juni 2026
That’s how to do it.
Right from first ordering our new suite everything wet as smooth as clockwork. When the suite was delivered it came on time and James and Lewis were very polite and friendly, they took all the packaging away with them and were very careful when bringing the sofa and chair in. TOP MARKS EVERYONE.
9. juni 2026
Dette er Trustpilot
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