My Scentify tower diffuser just died at approx. 18 mon of age. Such a short lifespan for $229+tax+$30/bottle of oil. Company offered to replace at 50% discount but its left such a bad aftertaste that... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I am very early on into my candlemaking journey, but this company were recommended to me because of the quality of their scent throws. The recommendation was spot-on and not only that I can get every... Vis mer
Selskapet har svart
Its pleasure to find some one will do what they say. past experience Time ordered in mid April received 2nd June three dead plants( I wish now to apology to the delivery people who had had the unfores... Vis mer
I love Scentify fragrance oil and so do all my customers. They say the fragrance just lasts and lasts. Had a slight hiccup with my last order but the the fault lied with Royal Mail and NOT Scentify.... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Scentify UK is a specialist supplier of fragrance oils for candle making, wax melts, home fragrance and cosmetic applications. Our range is built around consistent, high-performing scents that makers can rely on, whether you're testing small batches or scaling production. We also supply fragrance solutions for room sprays, reed diffusers and wider home scenting applications, giving you flexibility across your product range. Every fragrance is supported with clear technical documentation, including CLP, SDS and IFRA, so you can work with confidence and stay compliant. We offer a wide selection of trending, classic and exclusive scents, designed to perform well while remaining accessible for both new and experienced makers. Orders are dispatched quickly from the UK, with free CLP labels included to support your workflow. Scentify is built on clarity, reliability and ease of use - helping you create products your customers come back for.
Kontaktopplysninger
C4 Goldbank Business Park, Wilton Road, DN364AW, Humberston, Storbritannia
- 07760469101
- info@scentify.co.uk
- www.scentify.co.uk
4,4
Enestående
382 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 80 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Granules were great,just the right…
Granules were great,just the right size.Delivered very late at night,not to happy about
3. november 2025
Svar fra SCENTIFY UK
Thank you for your feedback. We are pleased to hear that you were happy with the quality and size of the granules.
We apologise for the late-night delivery. Delivery times are managed by our courier partners, and while this is outside our direct control, we understand how inconvenient this can be. Your comments have been noted and will be shared with the courier to help improve the service going forward.
Thank you for bringing this to our attention.
Received my package yesterday but…
Received my package yesterday but unfortunately one of my bottles had got damaged. Contacted them they were very helpful and are sending me a replacement. Order arrived so quickly and the added extras were a nice surprise . Highly recommed the service is first class .
8. oktober 2025
Svar fra SCENTIFY UK
Thank you for your thoughtful feedback! We're so sorry to hear about the damaged bottle, but we're glad our team could help resolve the issue quickly. It's great to know that the fast shipping and little extras made your experience even better. We truly appreciate your recommendation and your patience. If there's anything else we can assist with, feel free to reach out. Thanks again for choosing us!
Svar fra SCENTIFY UK
Thanks a million for your kind words! We’re so happy your order got to you in Ireland nice and quickly, and it’s wonderful to hear you’re loving the oils. You’ve made our day 😁
Quick delivery
Quick delivery
Shame some oils don’t have the option of free CLP labels anymore
28. august 2025
Svar fra SCENTIFY UK
Thank you for your kind review! Just to reassure you, we still offer free CLP labels with all our fragrance oils. If you ever can’t spot them, just drop us a message and we’ll be happy to help! 😊
Best prices for wax
Best prices for wax , good handling times and arrives within 2-3 days.
12. august 2025
Svar fra SCENTIFY UK
Thank you for your great feedback! We’re glad you’re happy with our prices, handling times, and delivery speed. We appreciate your support!
THE MOST HORRIBLE CUSTOMER SERVICE I…
THE MOST HORRIBLE CUSTOMER SERVICE I HAVE EVER EXPERIENCED. LOST A LONGTIME CUSTOMER OVER A MEASLY $30
20. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra SCENTIFY UK
Hi, we are sorry to hear of the bad expreriance you have had, but we are Scentify UK and not USA, we are not affiliated with them so we kindly ask that you move your review to the correct business, warm regards.
Great quality & quick delivery
Great quality wax melt moulds and speedy service. They always arrive super quick and are packaged well. Nothing else to say, brilliant!
13. august 2025
Svar fra SCENTIFY UK
Thank you for your brilliant review! We’re so pleased you’re happy with the quality of our moulds, speedy service, and our packaging. We really appreciate your support!
I couldn't breathe when I put this in…
I couldn't breathe when I put this in diffuser 🤔
4. august 2025
Svar fra SCENTIFY UK
Hi Ralph, we are sorry to hear this. To help better, we would need more information e.g. are you using this in a water based diffuser, the amount used etc. Our oils are 100% concentrated so they will need diluting down to be used in a diffuser.
Svar fra SCENTIFY UK
Thank you for your feedback! We’re happy to hear you’re pleased with the fast delivery and quality of our products.
Svar fra SCENTIFY UK
Thank you so much! We’re glad you’re happy with the quick delivery!
Great service
Great service, good quality products and fast delivery. Would highly recommend.
12. juni 2025
Svar fra SCENTIFY UK
Thank you for your wonderful review! We’re so happy to hear you’re pleased with our service, product quality, and delivery speed. Your recommendation means a lot to us!
5 star customer service....
5 star customer service..... Good value postage costs ...And beautiful long lasting fragrance oils
28. mai 2025
Svar fra SCENTIFY UK
Thank you for the fantastic 5-star review! We’re delighted you’re happy with our customer service, postage costs, and the long-lasting fragrance oils. We truly appreciate your support!
Super fast delivery
The delivery was super fast, products all really well packaged.
I had a bit of constructive feedback so sent them a messaged to which they replied almost immediately with such professilonalism.
Wonderful company to deal with, will buy again soon
12. mai 2025
Svar fra SCENTIFY UK
Thank you so much for your kind words and valuable feedback! We’re glad to hear you were happy with the fast delivery and careful packaging. It means a lot to us that our team could assist you promptly and professionally. We look forward to welcoming you back for your next purchase soon!
Fast delivery good product
16. mai 2025
Svar fra SCENTIFY UK
Thank you for your feedback! We’re glad you’re happy with the product and delivery.
Svar fra SCENTIFY UK
Thank you so much! We’re thrilled to hear you love all your items. We really appreciate your support! ❤️
Svar fra SCENTIFY UK
Thank you for your great feedback! We’re so glad you love the strong fragrance and look forward to welcoming you back for your next shop!
Would highly recommend
Prompt communication. Super fast delivery. All fragrance oils I ordered smell amazing. Neon micas are fab too! Would highly recommend ☺️.
23. april 2025
Svar fra SCENTIFY UK
Thank you so much for your fantastic review! We’re thrilled to hear you love the fragrance oils, neons and micas, and that our communication and delivery exceeded your expectations. Your recommendation means a lot to us! 😊
Quick delivery
Quick delivery, everything I ordered was as described and perfect for my needs
Thank you 🙂
22. april 2025
Svar fra SCENTIFY UK
Thank you for your lovely feedback! We’re so happy to hear everything arrived quickly and met your needs perfectly.
Excellent service
Excellent service, go above and beyond. looking forward to making many more purchases.
9. april 2025
Svar fra SCENTIFY UK
We're thrilled to hear you had an excellent experience with us. We look forward to serving you again in the future!
Disappointing order…
Not what I had expected smell wise and the scent isn’t that strong when being used. Really disappointed with what I ordered to be honest
24. mars 2025
Svar fra SCENTIFY UK
Hi Natalie, we are sorry to hear this and surprised also as it's been a popular scent of ours for many years. Please reach out to us so we can assist further. Regards Scentify
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.