This was my first time using this company....I am so impressed and will definitely be buying again . I have already recommended this company to family and friends . The boxes were absolutely fine . I... Vis mer

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I’d been looking every day online for weeks for a particular perfume at an affordable price. I found it on this site, for which many thanks.
Nightmare! Whilst I understand the discount is for damaged boxes one of my perfume bottles arrived with a lot of perfume missing due to it leaking, the metal trim on the bottle was also detached... Vis mer
My products were delivered in 48 hours! Well packaged and In good condition. I will definitely recommend them.
Informasjon om virksomheten
Skrevet av virksomheten
Scent Outlet is your backstage pass to the planet’s A-list fragrances at fabulous prices if you dont mind a bruised, torn cellophane, incorrect engraving, a dinged corner, a shelf tumbled box.... Retailers ditch ’em, we rescue ’em, the planet breathes easier this way, less waste, and more importantly. . .You bank the savings! This is Fresh-dated stock from the brands you love and brag about, usually damaged on transit and can't be sold at retail so it comes straight to us and we pass on the discount. We've had thousands of buyers over the years, 98.5 % of them positive, grinning ear-to-ear; if you’re the rare frowner and we've made a genuine mistake, we have a full-time customer service support squad to makes it right, fast. Free UK delivery over £40, absolutely no fakes full authenticity guarantee on every product.
Kontaktopplysninger
Fragrance quarters, Trafford Park, Manchester, M17 1LE, Manchester, Storbritannia
- 0161 541 8000
- CustomerService@scent-outlet.com
- www.scent-outlet.com
Your backstage pass to Fragrance
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 22 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Scammers
Scammers. They scammed me. They took the advance payment for my project before even testing the product. I didn’t like the product as the quality was so bad. They refused to refund the remaining payments and did not even respond to any emails, calls or texts.
You guys are scammers.
Very happy with the purchase
Very happy with the purchase. Quick delivery and original quality. Will definitely buy more in the future.
I liked that my order came swiftly how…
I liked that my order came swiftly how ever one bottle was broken and couple of them had their wrappers taken off, so I’m not sure if they were used or returned items.
I got an incomplete order ,reached out…
I got an incomplete order ,reached out severally and I haven't gotten response till today
Great service all round
Extremely Poor Customer Service
I bought 2 bottles of perfume, one was fine but the other one was broken. When I opened the box the lid was off the Jimmy Choo bottle. Tried to put lid on but it would not stay on and spray. Tried for a week to get a prepaid label to return faulty goods but still nothing. Several emails sent and 2 customer service replies asking for a video and pics which I sent. Resent pics as they said original pics were blurry (which was rubbish).Said I would contact ombudsman and lawyer, still no label. Would not buy from again. Very poor customer service. Still waiting for a return label and refund of £30.
What’s not to like same product fraction of price
Very good prices,quick delivery good choice of perfumes
This was an absolute bargain and…
This was an absolute bargain and arrived very quickly. No issues and id definitely use them again
THE WORST COMPANY IVE EVER ENCOUNTERED
THE WORST COMPANY IVE EVER ENCOUNTERED, you’ll lose your money and they won’t send you your perfumes or give a refund
Great product at a great price
Brilliant service
Brilliant service. I was looking for a specific fragrance that cost £75 for 50ml. I ordered a bottle from scent outlet for £80 for 125ml bottle and a cheap CK daily spray for £8. All well protected and delivered very quickly. I think it was about two days later. I will get my fragrances from scent outlet from now on.
Great Choice of Perfumes
This company offers a great way of getting perfumes and toiletries at discount prices, simply because their boxes or packaging have been damaged. I really like this way of shopping, simply because it cuts down on unnecessary waste. I’ve found a few good bargains on their website, and sometimes the damage to the boxes is hardly noticeable. Other times, the packaging is so damaged that you have to throw it away, so it’s a bit hit or miss, but the contents are always in perfect condition. I’ve also tried new perfumes because they were so discounted, it was worth the risk. I would highly recommend trying this company, and they also give excellent service. Orders are dispatched quickly and arrive on or before the delivery date stated. Best of all, they are packed in cardboard, not a plastic bag in sight!
Customer service
Customer services make it so hard to get a refund when you haven't received all the items I ordered especially when I gave them the proof they asked for. It's hard work it's still not resolved after nearly two weeks
Very poor
Very poor. I ordered 3 perfumes and paid 24 hours delivery on Friday but delivery on Monday. I asked them to retune as I did not needed anymore because it delivered late. They asked me to post on track and sign delivery which cost me £14. It delivered next day but they still saying they not received and keep asking me my order postage detail in response of my every mail. I sent them about 20 emails and getting same reply every time. Worse customer service experience. Finger cross for my refund.Never recommend
Absolutely fabulous company
Absolutely fabulous company! Incredible prices! Cannot be beaten anywhere! 100% authentic perfumes! First class service and lighting fast delivery. Very highly recommend. Thank you
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