Sal's Heating & Cooling Anmeldelser 

14
•
TrustScore 2.5 av 5

2,3

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Informasjon om virksomheten

  1. Rørlegger

Skrevet av virksomheten

Air Conditioner & Furnace Repair and Installation in Cleveland, OH. New Water Heaters Installed. Call now for 24 hour emergency assistance 216-676-4949.


Kontaktopplysninger

2,3

Under middels

TrustScore 2.5 av 5

14 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

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2,3

Alle anmeldelser

(14)

1 anmeldelse i de siste 12 månedene

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Vurdert til 1 av 5 stjerner

Very unfortunate experience


It is my belief when you hire anyone into your home you are walking blindly that they are honest and have a true knowledge that work performed will fix the problem.

Sals heating has been working on our boiler system since 10/20/25.

From 10/20/2025 till 1/2026 Sals has charged us 6,102.00

On 2/10/2026 we were presented with two more estimates:

1) 3,627.00 for further repairs .

2) 18,180.00 total replacement of Boiler

It is my fear that they feel an additional 3,627.00 will not fix the boiler in entirety so they included an estimate of full replacement of system.

2) Replacement of boiler system in its entirety: 18,180.00

We have moved on and will not be using Sals service for any additional repairs/work

This matter will appear on your website reviews and am submitting to the BBB

1. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I purchased a Groupon for our annual…

I purchased a Groupon for our annual furnace / air clean and check. Technician came out, gave us a clean bill of health - all boxes checked - furnace and air in good working condition. Furnace and Air were working perfectly fine. We woke up the next morning freezing. The blower was not working. I immediately called Sal's - this was on a Saturday - explained the situation to the dispatch - I was asked if I was calling for emergency service and I told her that I was calling to have someone come back out and fix what they did they day before to cause our blower to stop working, I thought maybe he hit something or something got disconnected that shouldn't have. I understand things happen, was not pointing fingers and I clearly stated that I was not going to pay for a service call - this was a follow up to a service performed. Technician arrived, same person as the day before - confirmed that the blower and IFC panel were no longer functioning handed me an estimate for aprox. $2500 for the repairs needed and on top of that charged me $213 for an emergency service call. I contacted Sal's Monday morning asking for the $213 to be refunded as I clearly stated that I was not going to pay a service call fee. I was not about to argue with a stranger in my home trying to collect a fee - so we paid it - this morning, Sal's contacted me to tell me they will NOT be refunding my service call charge and that things with HVAC just happen and the technician did nothing wrong. This is not good customer service. I have since hired another contractor to do the repair who found that the IFC Panel is functioning and just the blower needs replacement. Needless to say, I am very disappointed in the business practices of Sal's Heating and Cooling.

29. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I scheduled an appointment in SEPTEMBER…

I scheduled an appointment in SEPTEMBER for a furnace check up and was scheduled for 12/4/24 at 4pm. I hurried home to be there at 4. After waiting half an hour I called and was told they are on a job and will call a half hour before they come. I called to cancel at 6pm. The manager called me back and said they never guarantee a time?? After reading the reviews, I'm glad I canceled. I should have read them before I made an appointment. I was attracted by the $69 price they advertised.

4. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Unscrupulous company at best

Last year I wanted to install a new digital thermostat in my house. I bought the thermostat I wanted from Amazon. I called Sal's Heating & Cooling, Plumbing & Sewer to see if they could do this under a Groupon offer. They said they could, so I bought a Groupon For Sal's Heating & Cooling, Plumbing & Sewer for a service call plus one hour of labor. When I called back to make the appointment with Sal's, they said there would be an additional several hundred dollar charge for the thermostat. This was not revealed on the initial call. needless to say, I used a different company. But, I was still stuck with a Groupon that I could not use. So, last week a laundry drain backed up and I thought I would use the Groupon for Sal's. I called Sal's to see if they would honor the Groupon and would be able to do the job. They said yes and yes.
When the technician got to the house, he said it would be an additional $350 to clean the drain. Sal's said the Groupon was good only for a house call and 1 hour of troubleshooting. The Groupon says o1 hour of labor.
I will never use Sal's Heating & Cooling, Plumbing & Sewer company for anything. I would recommend you NEVER use Sal's Heating & Cooling, Plumbing & Sewer for any reason. They are unscrupulous at best!

5. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Called for AC unit

Called for AC unit, already diagnosed it and told him that I need a new capacitor with make and numbers. Tech shows up and looks and says yep, does not have the correct capacitor. Wires a universal capacitor to sell me for $200, total for visit $400. No way was I buying that. Asked to have the motor ohms checked to verify motor was still good since it was unplugged, and I was stuck paying for the diagnostic check. Tech did not know how and says they don't do that. How do you diagnose/inspect if you don't know how to check everything. Lost $100 for nothing and wasted time.

17. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Negligence

Sal came into my home to give an estimate for low water pressure and conducted unauthorized work using materials that were not up to code. This unauthorized work resulted in extensive water damage to my home. When I attempted to remediate this issue with the company they would not give me their insurance information to even start a claim. Instead, they have drug the conversation out two weeks and I am still fighting to start a claim. This company has been incredibly negligent and continued to demonstrate a level of unprofessionalism that is completely unfathomable for being licensed and insured. I would never recommend someone go to Sal after this experience.

13. desember 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Sal's Heating and Cooling is the best!

Sal's Heating and Cooling unclogged my blocked kitchen sink and installed a new garbage disposal. Tony answered my simple questions, and explained what was going to be done. Arturio was very kind, cordial, and friendly. We had a wonderful conversation, while he was doing the work. I will hire Sal's for fut

1. mai 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Sal's Heating & Cooling

Thanks for the 5 Stars! We appreciate the work and business! We are so glad you are another satisfied customer. Thank You! Sal

Vurdert til 5 av 5 stjerner

Another wonderful job Sal's Heating

Another wonderful job Sal's Heating. Right on time for my repair on my furance!!!! Job well done and keep up the good work.

15. mars 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Sal's Heating & Cooling

Thank You for the wonderful review and business! We will continue to aim to please! Sal

Vurdert til 5 av 5 stjerner

Furnace cleaning

Al was very informative and professional. He took his time to clean our furnace and answered all of our questions and he explained that my furnace was in great shape.

21. februar 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Sal's Heating & Cooling

Thank for the very nice review of our company. Your business is appreciated. We look forward to continuing the relationship for many years to come. Sal President

Vurdert til 5 av 5 stjerner

I have been calling Sal's Heating &…

I have been calling Sal's Heating & Cooling since 2020 I was using Home Serve they sucks. Sal's clean my furnace yearly, this year I going to get my air conditioner check, also water tank flush out if I can get the early time,so I can get to work..Their worker are respectable and explain everything to you what they going to do..

27. januar 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Sal's Heating & Cooling

Thanks for taking the leap! We appreciate your business and feedback and if it wasn't for Homeserve we would have never met. Sal

Vurdert til 5 av 5 stjerner

We had our toilet replaced

We had our toilet replaced, they were on time and very professional. Later that night the toilet developed a water leak and a follow up was needed. They came the next day, checked it out and made adjustments. All was good until it started to leak again. The next day the plumber took it apart and found the toilet was made wrong. They replaced the toilet, and it has not had an issue since.
All of this work for the original price. Great service at a good price.

18. mai 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Sal's Heating & Cooling

Thanks for your review, this is a rare occurrence but we need to stand behind their products even when we don't manufacture them. If we didn't, I am sure the review would be very different. Thank You for your business and rating even when some things are just simply unforeseen. Thank You!! Sal President.

Vurdert til 5 av 5 stjerner

Sal's technicians came out

Sal's technicians came out, diagnosed the problem (i.e., water tank leaking); helped turn off water, ordered another one and were back within less that 2 days, replaced it, and took the old one away. They were very careful around the house. Left with NO MESS!! I have used Sal's several times to fix outdoor water fixtures and sewer problems. Highly recommend this company!!

21. januar 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Sal's Heating & Cooling

Thank You for the review William! We try to leave a place cleaner than we found it. Your review and comments are much appreciated. Thanks for your business. Sal President

Vurdert til 4 av 5 stjerner

I thought more joyful in light of the…

I thought more joyful in light of the fact that all perspectives were really awesome as I visited this astonishing site. With their administrations, I am gigantically glad. I will unequivocally prescribe it to everybody.

6. januar 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Sal's Heating & Cooling

Thanks John, not sure I understand the review and what we did. Sal

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