Thank you very much to Shereen. She effortlessly helped merge my accounts this morning to enable my deposit withdrawal. Offered to stay on the phone until I was sorted was a nice touch. As someone who... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Thank you very much to Shereen. She effortlessly helped merge my accounts this morning to enable my deposit withdrawal. Offered to stay on the phone until I was sorted was a nice touch. As someone who... Vis mer
Selskapet har svart
Initially I struggled to access my account. I found thier email contact & requested help. Billy Robertson & Jodi Majury were both quick to respond to my emails & after vetting me told me my username... Vis mer
Selskapet har svart
Speedy service. Stayed on the entire call to get the issue resolved and walk me through each page of the website until we got everything done. Elle McCullough was extremely helpful from start to fini... Vis mer
Had an issue getting a deposit back, called the help line and got through straight away, they were able to resolve the problem very promptly! Thank you to Zubair Javid for helping me out, your assista... Vis mer
Selskapet har svart
SafeDeposits is the leading tenancy deposit scheme in Scotland – with a unique position as the only scheme which is not-for-profit and based in Scotland’
1st Floor, 221 W George St, G2 2ND, Glasgow, Storbritannia
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Har svart på 85 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Speedy service. Stayed on the entire call to get the issue resolved and walk me through each page of the website until we got everything done. Elle McCullough
was extremely helpful from start to finish.
My call was answered by Zubair Javid who was extremely helpful and carried out my request to return a deposit to my tenant who has just ended his tenancy with me.
Great customer service, quickly solved my issue

Svar fra SafeDeposits Scotland
Really nice customer service, my request was solved quickly and i was informed of each step that was taking place.

Svar fra SafeDeposits Scotland
My phone call was answered by Sharon who was extremely helpful. Sharon helped me with my request patiently and helpfully and made the process simple and quick - her customer service was exceptional.

Svar fra SafeDeposits Scotland
My advisor today Zubair Javid, had made what was previously a frustrating website, a quick and painless experience.
Not only was he informative, professional, and a pleasure to speak to, but managed to immediately find the root of my concern and solve it in rapid time, whilst also providing me with additional options for client aftercare should I have any problems in the future.
He is an excellent advisor, and I highly recommend his experience to anyone going forward, should you be so lucky to encounter him.
My kindest regards and appreciations.

Svar fra SafeDeposits Scotland
Great and helpful call that help me sort out all my problems very quickly. Friendly people.

Svar fra SafeDeposits Scotland
Sharon from safe deposits Scotland was really helpful in answering a range of queries I had. She took the time to listen and responded in a clear and detailed manner. She is an absolute credit to safe deposits Scotland !!

Svar fra SafeDeposits Scotland
I had issues with getting my deposit and my landlord was no help for around a month. I contacted Safedeposits Scotland and my issue was resolved in a day. I am very grateful for all the help that I got.

Svar fra SafeDeposits Scotland
Thank you very much to Shereen. She effortlessly helped merge my accounts this morning to enable my deposit withdrawal. Offered to stay on the phone until I was sorted was a nice touch. As someone who works as a call handler I was very impressed with her professionalism.

Svar fra SafeDeposits Scotland
Zeeshan was really helpful and easy to deal with. He took the time to explain everything clearly and helped resolve my issue. Great customer service—thank you!

Svar fra SafeDeposits Scotland
Sharine from Safe Deposit Scotland (based in Glasgow), was extremely helpful in helping us to recover the correct amount from our security deposit. She was polite and patient in guiding us through the process over the phone from overseas. Thank you so much!

Svar fra SafeDeposits Scotland
Had an issue getting a deposit back, called the help line and got through straight away, they were able to resolve the problem very promptly! Thank you to Zubair Javid for helping me out, your assistance and patience were so appreciated!

Svar fra SafeDeposits Scotland
Zubair Javid was the representative who assisted me with my call. After explaining that I had responded to a prior email giving my new German bank account information it was discovered I had responded to a non reply email that had been sent to me. Zubair walked me through how to forward my information to the correct email address. Excellent service. Thank you Wilma

Svar fra SafeDeposits Scotland
I received great customer service from Shereen with prompt and clear responses to resolve my issue as fast as possible. Thank you!

Svar fra SafeDeposits Scotland
Was struggling to get into my account. Spoke to Mandy Mayhew on the phone. Was very supportive and patient with me and got all my queries sorted. Looking forward to calling back in a years time for the next deposit claim.

Svar fra SafeDeposits Scotland
Zubair Javid Had a very quick and easy experience, led me through process step by step no hassle, brilliant thanks

Svar fra SafeDeposits Scotland
I have the best experience talking to ZUBAIR JAVID. He was very patient and kind. I had some doubts about my deposit and he help me a lot through all the steps I’m very grateful the best customer experience 5/5 stars.

Svar fra SafeDeposits Scotland
Staff Zubair was very professional and also resolved my issues within a twinkle of an eye.

Svar fra SafeDeposits Scotland
I had issues accessing my deposit and Sheeren was extremely helpful and was very efficient. They were able to help identify what steps I needed to take and was very quick with replying allowing me to verify and access my deposit quicker. Thanks so much!

Svar fra SafeDeposits Scotland
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Lær om anmeldelsesprosessen på Trustpilot.
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