Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

We were with this company for our phone lines when we went into administration. One of the directors set up on his own and started up a brand new contract with them. As a gesture of goodwill he pa... Vis mer

Vurdert til 5 av 5 stjerner

Great service and help from the Rydal team but in particular Holly who sorted out our new phone contracts and then also Dipali who assisted us thereafter to set it all up. Clear and efficient support... Vis mer

Vurdert til 5 av 5 stjerner

Rydal is my company's IT service provider, as such I have been having regular communications with Stefan for the greater part of this year. He is quick to respond, always happy, and eager to help even... Vis mer

Vurdert til 5 av 5 stjerner

Working with Dipali and Georgina was an absolute pleasure. They were professional at all times and were responsive to the needs of our centre. They took the time to thoroughly understand what we need... Vis mer

4,4

Enestående

TrustScore 4.5 av 5

46 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,4

Alle anmeldelser

(46)

10 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

superb service and solution given by rydal

With the help of Holly Wilkinson, she helped us as we were miss-lead by a third party. As we chose to stay with Rydal they had provided us with a good broadband and handset solution and updated us with a better monthly cost. Also, if you need her, she will help to the best of her ability. I appreciate the high-quality customer service and solution to our niche crisis. Will recommend this service to small businesses and organizations for their superb service

20. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY. We were sold a product that failed to work, it took them 3 months to sort the issue, costing us downtime. Their 5 yr autorenewal contract was not indicated at the beginning of the contract. Their managers refuse to get involved when requested and their customer service 'need training', their rudeness is beyond belief. I dont know how they continue to trade!

9. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Strong customer service and relationship building

Having worked with Steff and the team for many years, Rydal have a real drive towards excellent customer service with a focus on strong relationship building within the IT and comms sector, any business looking for these services will be happy they chose Rydal.

24. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

This is for Depali

This is for Depali. 5 stars is not enough she went far beyond the call of duty! I had quite a tedious issue, but she did not once give up on me. Kept me informed at all times either by phone or email.
Well done Depali keep up the good work, that pay rise is coming soon 😉😉

19. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great service by Dipali

Great service by Dipali! We were overcharged by O2 and she managed to get the full amount refunded immediately without any issue - thanks for the outstanding work!

4. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Outstanding Customer Service

Zaria Davis assisted me with queries I had problems with for over a year.
She managed to resolve these queries extremely quickly and to our satisfaction.
Not only that but could not do enough to help, engaged through email and phone calls to ensure our queries were properly understood and digested.
Really impressed with the service received and would not hesitate to contact Zaria again for future help.
She is clearly an asset to your business and deserves some recognition.

28. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Recently I lost my phone

Recently I lost my phone, the first time in 40 years, and was lost without it. Fortunately for me I got to speak to Zaria Davis for help and advice. Straight away she owned the problem rather than passing me off to anyone else. She made me feel as though I was the most important person she had to deal with, although I am sure that all her other customers felt that way too. She is professional, empathetic, respectful and professional. She also returns calls when she says she will and doesn’t shy away from delivering bad news politely and clearly.
My experience with Blu Sky was terrible, right from the day after signing the 3 year contract and I vowed that as a company we would move away at the first opportunity, however my experience with Zaria has shown that Rydal is a very big upgrade on the shambles that was Blu Sky, to the point I would now consider a renewal.
Please pass on my thanks to her for her excellent work. You have an absolute diamond in your team who deserves this praise.
I now have my phone back working and a smile on my face about the excellent customer care from Zaria.

12. desember 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great service from Dipali

Great service from Dipali! We where with a previous company who completely lied to us and left us with debt from EE, Rydal have since taken over and so far have been great and supportive, especially from Dipali and Luke.

22. desember 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Pleasant and helpful

Quick responses. Explained simply. Kept in touch until the issue was complete. Very pleasant customer service operative. Dipali was great to chat with.

20. desember 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Rydal is a reliable company

Rydal is a reliable company. They provide customers with high-quality products and excellent service. I am highly satisfied with their professional attitude and quality standards, and I strongly recommend them to any consumer looking for high-quality products.

21. desember 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very impressed

We have used Rydal for a little over a year now and to be honest we can’t fault them. From day one they been prompt, professional and bent over backwards to make sure we are happy.

If you are looking for anything Telecoms then look no further. Thanks for the ongoing support.

8. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Top Tier Telecoms provider

Best Telecoms company I had ever had supply me. They are always professional and fair in their approach. The system and software is top notch and their customer support is always friendly and solves any small issue I have with speed and friendly disposition.

7. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great service

Had help today from Ben, super customer service and he really went above and beyond to try and help fix my issue. Couldn't have asked for more. Thank you.

22. september 2023
Anmeldelse skrevet uten oppfordring

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