Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
3,1
3 anmeldelser
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Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Absolutely appalling - paid up to the last month and then they waltz of with my deposit after half a year of some serious issues with a tenant neither property managers would take full responsibility or give an apology - was laughed at by their receptionist. Terrible at communicating and was constantly ignored...I would avoid all together especially if your renting or letting. Horrible experience.
They lack basic the courtesy and work ethic that you’d expect from a business. For example, they either don’t reply to emails at all, or they reply to just the first part and completely ignore the rest.
Phoning them isn’t much better. Some of the people we spoke to were blunt and at times just plain rude. We’ve had a few experiences now that made us actually feel anxious about calling, which isn’t right when you’re just trying to sort out basic things.
One of the most frustrating things about this agency is their policy of not checking the property between tenants. It was introduced during Covid — which made sense at the time — but now it just feels like an excuse not to do the work. Instead, they put all the pressure on you to log everything wrong with the flat in the first week.
There was a lot wrong when we moved in, and we’re still waiting two months later for some of it to be sorted. They don’t respond to emails properly — if you send a list of issues, they’ll either ignore the email completely or just reply to one small part of it and leave the rest.
Even when you log things through their system, they often just close the ticket saying someone will be in touch — but no one ever gets in touch. You end up chasing again and again with no real help.
They also ask you to sign an inventory as part of check-in, but the photos were really old and didn’t match the current state of the flat at all. It felt like a box-ticking exercise that protects them, not you.
They need to start checking properties between tenancies, follow through on issues instead of closing them off, and put some effort into basic customer service and communications.
The team was so fast in the referencing process for my new 'home'.
I highly recommend them.
Much appreciated RW Team, keep up the good work👏
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
