excellent
Such good product and very good quality and excelent price love it!
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Such good product and very good quality and excelent price love it!
At checkout the price of the rug was different from sale price. I try to contact support, they tell me that rug is not in stock. Sham.
This business is excellent in terms of service , both attentive concern and responsive communication.
They are honest and aware and I highly recommend them for your rug purchases.
David Ramazani
After ordering and paying for several carpets, they took over 2 weeks to deliver one carpet, another week for the 2nd, and sent the 3rd over a month later (it was the wrong carpet)! The refund for the third took a month, although it may have been sooner, customer service does not ever call you to update you as promised, delivery time took over 2 months and calls were never followed up on. Finally, it was resolved with multiple calls by me over several months. Very frustrating, as I had to ALWAYS initiate calls to find out what was going on...very poor customer service and delivery time was always much later than promised, it is not my worth the time and effort, to have to constantly call them for an answer that is promised and not fulfilled.
Rugman was unable to ship one of the rugs that I ordered and paid for. After waiting a month for the rug to ship, I cancelled the order and purchased a rug from a local dealer. Three weeks later, I was informed by Jaklen that she had shipped the cancelled rug to my address and that it had been left on my stoop - in a busy city, and while I was away on vacation. Jaklen has been unwilling to refund my credit card despite her acknowledgment that this was her error. I've been getting the run-around from both Jaklen and the CEO, Razi, for over a month and am currently out over a thousand dollars for their error.
I purchased a Bakhtiar Persian Rug from rugman.com. It arrived in less than 2 days - looked far better than the image on their site. I'm extremely happy with the rug and their service and would definitely recommend Rugman.com to anyone looking for authentic Persian rugs.
Item arrived on time, was even more beautiful than the image and I am really satisfied. The quality of the merchandise is excellent.
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.