RTS Tactical Anmeldelser 279

Prompt and accurate

Love the design of the tactical shield

My name Charlie , I had an amazing experience with Jill employee RTS company the customer service was top notch and the product exceeded my expectations I highly recommend them to anyone looking for quality products and excellent service ask for Jill ….

Nice website, easy to order, quick shipping and delivery.

Overall, I’m very happy with the RTS RICO Special Operations vest. It is very well made and extremely rugged. I have over 25 years of firearms and tactics experience in both the military and law enforcement so I’ve used my share of various types of plate carriers and vests. This vest, from RTS, is the most comfortable and functional one I’ve ever used.

There were a couple of differences however, in the vest I received compared to what was on the website. The vest I received did not have the QD buckles on the shoulder straps. This is something I didn’t mind though. I feel like the buckles would have interfered with getting proper rifle buttstock placement in the pocket of my shoulder. This is a problem I’ve run into with other plate carriers. With the strap being smooth on this vest, I don’t have to alter how I shoot my rifle.

The other thing to note was the size of the zippered pockets for the quick placement/removal of rifle plates. I ordered a medium size vest and I have standard size rifle plates (10”x12”). I was able to get the plate in on the back panel but the pocket opening on the front was too small by about 2 inches. . I tried everything I could think of to try to get the plate in there but wasn’t successful. I was still able to put the plate in the vest by placing it in the same pocket as the soft armor. This is how most outer vests work anyway, so it wasn’t a big deal to me.

If you’re in the market for a high end ballistic vest for tactical operations, I would highly recommend the RTS RICO Special Operations vest.

Excellent product and great company. Would purchase again from them.

Everything as expected!

Ordered from Canada. Israel was great to chat with about my order, order was as smooth and fast as it could have been, picked up the vest from the Detroit place i had it shipped too yesterday which was quick. Vest fits well and as my very first vest, I love it. Thank you RTS for making the process as smooth as it could have been.

Not my first purchase from RTS, and certainly not my last. High quality, great value, and fast shipping.

The website had the best looks and good information on the products. How to contact a sales rep was easy to find as well.

Your staff is very knowledgeable and order and delivery went very smoothly extremely satisfied

They got good quality super legit fast shipping too

I recently placed an order for a $360 plate carrier from a reputable company. However, upon receiving the package, I discovered that the item shipped to me was not the one I had ordered. The product I received appears to be of inferior quality, resembling a cheap plate carrier typically found on discount websites. I have photographic evidence and receipts to support my claim.

The story so far.

made a purchase of $360 for a superior vest with padded shoulder straps.

I am unable to locate this item on your website.

I could have obtained a more favorable deal on Temu.

Please allow me to provide an update on the situation.

I engaged in a telephone conversation with a customer service representative.

They are now asserting that this is the enhanced version of the product.

They contend that the wider cummerbund on the previous model hindered movement and that a buckle positioned over the shoulder impeded proper shouldering. However, they were unable to provide an explanation for the elimination of the padding on the straps.

They assert that this modification was made at the behest of an unspecified agency. To be candid, I harbor significant doubts regarding the veracity of this claim.

If I were the proprietor of a tactical armor company collaborating with an agency, I would openly acknowledge the existence of a second version of this carrier, emphasizing that it has been upgraded in response to the specific requests of the aforementioned agency. Furthermore, I would highlight our ongoing collaboration with their tactical units to develop and deliver superior products for our esteemed clientele.

Our initial conversation commenced at 8:20 this morning. They informed me that they would contact the warehouse and provide me with an update tomorrow. Consequently, it appears that they require a 48-hour timeframe to conduct an inventory check.

The company has claimed that the weI made a purchase of $360 for a superior vest with padded shoulder straps.

I am unable to locate this item on your website.

I could have obtained a more favorable deal on Temu.

Please allow me to provide an update on the situation.

I engaged in a telephone conversation with a customer service representative.

They are now asserting that this is the enhanced version of the product.

They contend that the wider cummerbund on the previous model hindered movement and that a buckle positioned over the shoulder impeded proper shouldering. However, they were unable to provide an explanation for the elimination of the padding on the straps.

They assert that this modification was made at the behest of an unspecified agency. To be candid, I harbor significant doubts regarding the veracity of this claim.

If I were the proprietor of a tactical armor company collaborating with an agency, I would openly acknowledge the existence of a second version of this carrier, emphasizing that it has been upgraded in response to the specific requests of the aforementioned agency. Furthermore, I would highlight our ongoing collaboration with their tactical units to develop and deliver superior products for our esteemed clientele.

Our initial conversation commenced at 8:20 this morning. They informed me that they would contact the warehouse and provide me with an update tomorrow. Consequently, it appears that they require a 48-hour timeframe to conduct an inventory check.

They have claimed that the website now claims the product shipped may not be exactly like the product listed.

The company also sends you a label so you can return the product, leaving you without protection in the meantime. Now, RTS Tactical claims the product shipped may not be exactly like the product advertised.

The company also sends you a label so you can return the product, leaving you without protection in the meantime.

I feel they have sent me a lower-quality item at a premium price and have not been entirely honest about the situation. Couple that with the fact that they would leave you high and dry.

I feel the motto should be changed from "be fearless" to something like "be fearful of our cash and your safety are second thoughts."

I highly recommend rts tactical their vests are great quality I had mine for a week and I can say it's super comfortable and all I love it

Their website says everything is made in the USA but the carrier I got from them says made in Vietnam right on it. Order number 52348. So they are lying about that. The plates don't say where they were made on them so I don't really trust them now. The order arrived and at first glance everything seems OK but with the made in Vietnam I don't know what to think. The carrier is comfortable enough and seems tough enough for my purposes so I'll probably keep it, but I'll have to take a plate out and shoot at it myself a little to know whether or not I can trust that. Too bad. They sure seem like a good company at first but after seeing the tag and doing more research now I'm thinking I may have made a mistake trusting them. I'll just have to make sure I do more research on this kind of thing ahead of time in the future because they deduct shipping costs and a "restocking fee" at their "discretion" for returns which means I'll probably be charged for a return. Not worth it for the carrier I think, it's not terrible, but I do want to support my own country so I probably will just use this one until it breaks and won't buy anything from them anymore. You can tell all these positive reviews were written by only a few people at the company, maybe only one person. I got responses from customer service and the shipping time was fairly quick, I can't complain about those things, only that on their home page they say "The best gear is made by the best people. And the best people are here. Each of our products is designed & manufactured in the U.S.A. using elite-grade materials, by skilled craftsman who love and take pride in what they do." and then they're shipping things out that say made in Vietnam on them. Like what the heck. Seriously guys? Just be honest.

Just recently purchased the shooters kit 11x14
IV Set up. I’m 6’6” 235lbs hard to find a great set up like this for big guys. I worked with Matt from RTS Tactical. They wind up being out of the 11x14 lV plates for the kit for sometime, But Matt worked with me a gave me updates. He really went above a beyond. You don’t really see Customer Service like this anymore these days. The product was basically shipped to me overnight. It was packaged well, everything feels and looks quality. Can’t wait to buy another set up. Thanks RTS and Matt.

I purchased a vest from this business, ($500.00) which has a Fit Guarantee on the web site, I sent in a request for exchange because it was too big, Matt Morales sent me a response asking what didn't fit. I responded and explained and he never responded back. I tried calling the number on the web site and their phone rings once and then cuts off.

** Cant contact you, your phone doesn't work and you don't respond to emails.

Order #48636

My name is not Mike Sonders I have no idea where you got the name from.

Please keep in my your Fit Guarantee specifically states the Hero Vest

**** FIT GUARANTEE – RTS Tactical guarantees the fit of your Hero’s vest. If your vest does not fit correctly, return it in original condition within 30 days of delivery and we will exchange your vest.

Even through the holiday season Matt Morales and the team were able to help me and respond to my first email with an answer to my problem. Very satisfied with the professionalism and speed.

Great customer service. Great product.