Was looking for wooden garden chairs when I came across this set of 4 stacking chairs.The picture of them looked good & the discounted sale price even better.Iwas a bit sceptical as it all seemed too... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Really helpful.lady on customer.service explained that sending back a product was hassle free if it didnt fit my space. I didnt need to because the product, a bench, look lovely in the spot..such good... Vis mer
This is an excellent company with exceptional customer service. I have bought from them before and i am delighted with my table. This time I bought on behalf of a friend who then decided that the ta... Vis mer
Selskapet har svart
Garden furniture delivered earlier than expected. Looks brilliant and classy. We were worried as not heard of the site before and wasn’t sure if dodgy but service and quality of furniture great. Guys... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Royal Finesse are manufacturers and distributors of fine, sustainable Teak Garden Furniture. With a focus on quality, sustainability, and customer service all our products are approved and certified before arriving at our distribution depot. We are recognised and known throughout the UK for our unique designs and quality of our Teak Garden Furniture. We are based in the Midlands; customers are welcome to come in, to touch and feel our beautifully made Teak furniture before ordering. You can also keep an eye out for us at one of the many shows and events that we exhibit at throughout the spring and summer seasons. Relax with Royal Finesse where good quality and great customer service is assured.
Kontaktopplysninger
Worcestershire, WR9 9AY, Droitwich, Storbritannia
- 01904 862172
- Info@royalfinesse.co.uk
- www.royalfinesse.co.uk
4,7
Enestående
198 anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great products lovely quality and…
Great products lovely quality and service would highly recommend
3. oktober 2026
Really helpful lady on customer service…
Really helpful.lady on customer.service explained that sending back a product was hassle free if it didnt fit my space. I didnt need to because the product, a bench, look lovely in the spot..such good quality. Feels like a nice and reallu decent company.
1. oktober 2026
Very happy
My table and chairs are better than I expected. Highly recommend if you are looking to add some class to your garden.
30. september 2026
Set of 4 stacking garden chairs
Was looking for wooden garden chairs when I came across this set of 4 stacking chairs.The picture of them looked good & the discounted sale price even better.Iwas a bit sceptical as it all seemed too good to be true,but chairs were exactly as photo displayed.
Information was also supplied that they were ex display ,so may have few scuff marks.so pleased I took a chance ,as these chairs are lovely,good quality,easy stackable ,fairly light to lift & very limited scuffs for such a bargain price.Website was easy to order from & delivery was extremely fast ,as specified. Would certainly recommend
25. september 2026
This is an excellent company with…
This is an excellent company with exceptional customer service.
I have bought from them before and i am delighted with my table. This time I bought on behalf of a friend who then decided that the table was too large for her. I had to cancel the order but the whole process was speedily and smoothly deal with.
9. september 2026
Svar fra Royal Finesse
Hi Daisy,
Thank you for taking the time to leave us a review.
We are so pleased to hear that you had a positive experience with us, we really pride ourselves in our customer service thank you for your comments.
If you need anything in the future, please do not hesitate to get in touch we are always here to help.
Many Thanks,
Royal Finesse Customer Support
Svar fra Royal Finesse
Hi David,
Thank you for taking the time to leave us a review.
We are delighted you were pleased with your furniture and the service. We hope you enjoy your purchase for many years to come.
We are always at hand if you need anything from us.
Many Thanks,
Royal Finesse Customer Support
We absolutely love our new table
We absolutely love our new table. Fantastic quality and great customer service.
11. september 2026
Svar fra Royal Finesse
Hi Maura,
Thank you for leaving us such a positive review!
We love to hear our customers experiences, and we are so glad yours was pleasant. We really pride ourselves in our quality, thank you for your comments.
If you need anything in future, please don't hesitate to get in touch.
Many Thanks,
Royal Finesse Customer Support
Svar fra Royal Finesse
Hi Harry,
Thank you for your kind review.
We are delighted you had a great experience, thank you for taking the time to share this with us if you need anything in the future please don't hesitate to reach out.
Many Thanks,
Royal Finesse Customer Support
Delivery was rushed and haphazard
Delivery was rushed and haphazard. I was delivered the wrong products- I had to explain it wasn't my address and postcode on the product. I could've easily kept the products, as they just delivered it, took a photo, asked me to sign and ran off, whilst I was checking and refused to sign as there was a mistake. I think language issues didn't help.
27. august 2026
Svar fra Royal Finesse
Hi Anita,
Thank you for leaving us a review.
We appreciate you taking the time to speak with us both on the phone and via email regarding your experience. We sincerely apologise for the issues that you've had however we are happy that a resolution has now been reached and that you are happy with the outcome.
We did also reach out after we last communicated to ensure everything was going smoothly with a follow up call and it would be great to hear from you. You can reach us via email on info@royalfinesse.co.uk
If you need anything further, please don't hesitate to reach out.
Many Thanks,
Royal Finesse Customer Support
Arrived on time very pleasant man who…
Arrived on time very pleasant man who unpacked the chairs
22. august 2026
Svar fra Royal Finesse
Hi John,
Thank you for your review.
We are delighted you were pleased with the service, we hope you enjoy your furniture for many years to come.
If you need anything in the future, please don't hesitate to get in touch.
Many Thanks,
Royal Finesse Customer Support
Quick delivery and good communication
Quick delivery and good communication. Excellent quality and much enjoyed
20. august 2026
Svar fra Royal Finesse
Hi Jim,
Thank you for taking the time to leave us a lovely review.
We are really pleased to hear you had a great experience. We wish you many happy summers with your new furniture!
If you need anything in the future, please don't hesitate to get in touch.
Many Thanks,
Royal Finesse Customer Support
Good service and delivery
19. august 2026
Svar fra Royal Finesse
Hi there,
Thank you for taking the time to leave us a review.
We are glad to hear you were pleased with the service and delivery. If there is anything further we can do to assist you please don't hesitate to reach out.
Many Thanks,
Royal Finesse Customer Support
Really Great Experience
It is very easy for a company to look good when a purchase arrives with absolutely no problems, but you only truly discover the quality of a business when you need their help. I had to contact the Royal Finesse customer support team regarding my order, and their handling of the situation was faultless.
The communication was outstanding from start to finish. The team replied to my emails incredibly quickly and were consistently friendly, understanding, and proactive. They clearly take a lot of pride in their customer service and went above and beyond to ensure I was completely satisfied with my purchase in the end. A fantastic team that provides genuine peace of mind when buying from them.
28. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Royal Finesse
Dear Chris,
Thank you very much for leaving us such a kind review.
We are delighted to hear that our Customer Support Team was able to assist you and that you were pleased with the service provided. Your kind comments regarding our communication, responsiveness and commitment to customer satisfaction are greatly appreciated.
Should you require any further assistance in the future, please do not hesitate to contact us. We will be more than happy to help.
Many Thanks,
Royal Finesse Customer Support
No problems
No problems . I would have liked delivery a bit sooner but rather impatient with the lovely weather All arrived safely and delivery men very pleasant
2. august 2026
Svar fra Royal Finesse
Dear Alan,
Thank you for taking the time to leave us such a lovely review.
We’re delighted to hear that you’re pleased with your furniture and the service provided by our delivery team. We sincerely apologise for the delay caused by some logistical issues, and we really appreciate your patience and understanding.
If there’s ever anything else we can assist you with in the future, please don’t hesitate to get in touch.
Many Thanks,
Royal Finesse Customer Support
We are very pleased with our outdoor…
We are very pleased with our outdoor teak 6 seated dining set. It is excellent quality and a beautiful addition to our garden space.
4. august 2026
Svar fra Royal Finesse
Dear Lynne,
Thank you for your review!
We’re delighted to hear you’re pleased with your dining set and that it’s a great addition to your garden. We really appreciate your feedback and are glad you’re happy with the quality.
Many Thanks,
Royal Finesse Customer Support
Vey fast and efficient delivery
Vey fast and efficient delivery. One chair was damaged which was noticed by the delivery person. A replacement came 2 days later. Very pleased with the quality.
26. juli 2026
Svar fra Royal Finesse
Hi Sarah,
Thank you for your kind review!
We’re delighted you’re pleased with the quality and that our team was able to arrange a replacement so quickly. We really appreciate your feedback and hope you enjoy your furniture for many years to come!
Many Thanks,
Royal Finesse Customer Support
Garden furniture delivered earlier than…
Garden furniture delivered earlier than expected. Looks brilliant and classy. We were worried as not heard of the site before and wasn’t sure if dodgy but service and quality of furniture great. Guys who delivered were quick and efficient
23. juli 2026
Svar fra Royal Finesse
Hi Tina,
Thank you so much for taking the time to share your experience with us. We’re delighted to hear that your garden furniture arrived earlier than expected and that you’re so pleased with the quality and appearance.
We completely understand your initial concerns when ordering from a company you haven’t used before, so it’s fantastic to know that our service, furniture and delivery team gave you confidence. We’ll be sure to pass your kind comments on to the delivery team.
We hope you enjoy your new garden furniture for many years to come!
Many Thanks,
Royal Finesse Customer Support
Svar fra Royal Finesse
Hi Jeremy,
Thank you so much for your lovely review!
We’re delighted to hear that you’re happy with your table and that everything was delivered and assembled on time. We really appreciate your kind feedback and hope you enjoy your new furniture for many years to come.
Many Thanks,
Royal Finesse Customer Support
Svar fra Royal Finesse
Hi Julie,
Thank you for your positive review and for sharing your experience.
We’re really pleased to hear that everything went well with your order and that you’re happy with your furniture.
If we can assist you with anything at all in the future, please don’t hesitate to reach out.
Many Thanks,
Royal Finesse Customer Support
Svar fra Royal Finesse
Hi Nicola,
Thank you very much for your feedback.
We’re delighted to know that you had a great experience with Royal Finesse and that you’re happy with your new furniture. It’s always wonderful to hear when our team has delivered the level of service we aim for.
We hope to welcome you back again in the future.
Many Thanks,
Royal Finesse Customer Support
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