Customer service is non existent. You have to email to get a returns authorisation but they dont reply so then your 14 days to return is up so can longer return. Absolute scam. Stay clear if you th... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Wet Leg continue to grow & evolve. Their musical sense & maturity is evident. Riot Girls might be over but women who rock & push boundaries are still here. Wet Leg is an example. Catch their fists.
Efficient, effective, and ever so pleased with my Rough Trade delivery of The Cramps, Bad Music for Bad People (Goo Goo Muck Green, RSD Essential). Well packaged and communicated clearly. The album i... Vis mer
Really great item and retailer and fab way of marking 50 years of Rough Trade, same year as when I first started work 1976. My only gripe was with Royal Mail who gave me no tangible delivery from the... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Where it all started. Rough Trade was founded by Geoff Travis in 1976 as a London record shop and began releasing as an independent label in 1978. In 1982, the retail outlet broke with the A&R and distribution divisions and became an independent entity, as it remains today. In 1982 Rough Trade West relocated from its original site on Kensington Park Road to nearby Talbot Road. Rough Trade Neal’s Yard opened in 1988 and closed its doors in 2007, ahead of the opening of a new flagship store, Rough Trade East, which opened in 2007 in Brick Lane. Rough Trade NYC opened in Williamsburg, Brooklyn in 2013 and relocated to Rockefeller Center, Manhattan in 2021. Rough Trade Nottingham opened in 2014. Rough Trade Bristol opened in 2017. We host live shows, sell records, merchandise, hardware, beer and coffee. Come say hello!
Kontaktopplysninger
Har svart på 12 % av de negative anmeldelsene sine
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Cant not add vinyl to existent order
Record was well Package but....sad in 2026 not to have the choice to had à vinyl to a existent order directly on account. We pay more shipping cost and this is no good for planet ( more shipping ).
Fast delivery
Fast delivery, I would have not expect my order to come this quick. I would definitely buy more from you guys. Keep up the good job
Ordering process was simple…
Ordering process was simple and records were exceptionally packaged. The “notify me” when available worked perfectly as I missed my original opportunity!
A Great Experience
Overall a great experience and carefully packed items.
Rough Trade are the best online record…
Rough Trade are the best online record shop in the world. An outstanding experience. Website easy to use. Customer service is very helpful
Excellent service
Excellent service, the vinyl arrived via Royal Mail on time and in bomb proof packaging will definitely be ordering my vinyl from them in the future.
RT are now charging 5% fee for order cancellations
Rough Trade now charge a 5% fee for order cancellations, for a procedure that is entirely automated in Shopify. Greed knows no boundaries.
Rough Trade have never stopped…
Rough Trade have never stopped supporting the bands that kept the squats going that kept the streets alive with Skank Bloc Bologna ,The Monochrome Set, Michael Smith
Still the best logo
Customer service is non existent
Customer service is non existent. You have to email to get a returns authorisation but they dont reply so then your 14 days to return is up so can longer return. Absolute scam. Stay clear if you think you are going to need their customer service!!!!
Wet Leg continue to grow & evolve
Wet Leg continue to grow & evolve. Their musical sense & maturity is evident. Riot Girls might be over but women who rock & push boundaries are still here. Wet Leg is an example. Catch their fists.
The album came out the first week of…
The album came out the first week of April and I did not receive it until the middle of the month.
Incendiary - Change the Way You Think About Pain
I’ve ordered a few times from Rough Trade, and my most recent experience was great, just like the rest. They had the record I was looking for, and it was packed with care and shipped quickly. I’m very happy with my purchase.
Already bought a couple from the last…
Already bought a couple from the last batch and again the Bjork release doesn’t disappoint, great pressing, packaged great as usual and quick delivery, all good!
Fast dispatch and well package
Fast dispatch and well package. Great communication. Happy all round 🙂
The Record came very fast in perfect…
The Record came very fast in perfect condition.
The 50th anniversary Series is a brilliant Idea to Celebrate Rough Trade and I believe it will be a Classic for any Record Collection.
Nevermind…
Love Rough Trade. Great shop with exclusive vinyl editions. Just bought Nevermind RT Exclusive edition of one of the greatest albums ever.
Slight delay, but these things happen.
Order was quickly delivered once it arrived in the UK, however the wholesale order of the record I ordered was delivered to the US first, which delayed it to me by 2-3 weeks after the release date. Packaged securely and arrived within 48 hours once it was in the country though.
My ordered record was released 2 weeks…
My ordered record was released 2 weeks earlier than delivered. I know that it’s a hard job to do to deliver it „on point“. But two weeks is a little long.
Great service
Fast, reliable, and efficient service as always.
A few slight hiccups in the process
My order took a bit longer than expected and my shipping address was not updated correctly (an issue on the other end) so I assume that was one reason for the delay. I also received a version of my purchase with the incorrect "Limited Edition" cover. While I am enjoying my purchase and it was packaged for shipping well, it was a little disappointing to get the wrong version after the other issues.
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