Roselondon Anmeldelser 

4 weeks to deliver a jumper that looked quite classy on the ad but what eventually arrived was absolute garbage.
Returning an item is so difficult, will cost as much as what may be returned, have buckled and accepted a 10% refund and keep the jumper which will end up in the charity shop.
Don't be tempted no matter how good it looks on the website!

Just got some sandals for my wife's birthday wore them for 45to 50 minutes already falling apart I think these people are getting stuff of TEMU and selling them at vastly over inflated prices
Why would it take 4 weeks to get delivered from london SCAM

Absolutely terrible. Waited 3 weeks on outfit only place for it was bin! Emailed company offered me £3.50 and keep outfit! Don’t order anything wish I had read reviews before ordering.

I ordered 2 dresses from rose and Hartley. They took 2 weeks to arrive. Came from Asia, poorest dresses ever seen, no labels, size was incorrect. Everythyabout them was cheap and nasty I.e. I have seen better on a market stall.
Correspondence to return for refund was ongoing for a week with no refund offered just advised could keep and get 10% refund (cost £90). Declined and asked for address to return. Nothing given and when I checked package post code it’s a warehouse at Heathrow. Well and true.y scammed.

I have ordered a blazer from them and sent a completly different one and are trying to blame me but i had printscreens with the blazer on their website,confirmation order etc. so they can' deny its their fault.
Waiting to receive the item and them return.
Will NEVER order anything from them ever again.

If this had 0 stars I would give them it. Long wait for jacket poor quality poorly made and then no communication. Challenged a refund no response do not buy from these scammers based in Hong Kong, they acquire an English website and set you up to fail STAY AWAY.....

If there was a 0 rating it would be that. Don’t order , poor quality, sizing all wrong and returns impossible. Not London at all, Asia!

BEWARE SCAMMERS bought a jumper for my dad it was utter rubbish from china not in uk poor quality nothing like the pictures or description .
trying to get a refund.
Trading standards should stop these people!

Long,long wait for 'real' leather jacket to arrive, medium far too small. Not leather, really poor quality. No invoice, no information for returns. If it seems to good to be true it probably is! Don't whatever you do order anything from these con artists who are based in Hong Kong not London. Immoral.

I purchased 2 long coats. Never came and didn’t refund. When I emailed them, they said it was due to courier issues which had caused the delay.

Do not use this company, they are scammers, they do not operate out of the UK. You cannot return anything. There are loads of these sites which tell you, that if you want to return your product, whose quality is sub-standard, you have to send if to China and pay for the postage, so they offer for you to keep their dreadful quality and return 25% of the cost to you.Another scammer is LORADO, please don't order anything unless you have checked with Trust Pilot and report these people so we remove their disturbing practices from our country. Please,it only takes minutes to do a check.

Absolute scam
I bought a longline hooded puffer for £59.95 and nothing has come to my address after two weeks nearly. I have emailed them over a few days now and the replies are very slow, they never gave me a confirmation with a tracking number which is so weird. I have asked numerous of times for an oder number to track my parcel but nothing they just keep asking me for an order number. Do not expect a refund as this is already looking like I won't be getting my coat. Shame on whoever made this website!!!

Received a shirt that looked nothing like the web pics, looked like a shirt you would be unhappy paying £5 for! When I contacted Rosie for a refund they challenged me and asked for pictures before they could refund. I pointed out it’s my statutory consumer right for a refund and they have ignored me for the past 4days. Avoid this firm they are not a good retailer! .

It’s a scam!!

I never got my item and customer services is very clearly an AI bot as I’m getting the same replies from ‘Jhenny’ time and time again. They also refuse to give me a refund until I’ve received my item however it’s been over a month when they advertise ‘6 day delivery’

The tracking site is also very clearly not a real company.

AVOID AT ALL COSTS

This website is a scam. It’s been 3 weeks since I placed an order and they have not provided any tracking number. Despite reaching out to the company, they are very shady and suspicious.

Ordered a coat on 24th October it’s now 12november and still no coat no tracking number no expected delivery date AVOID AT ALL COSTS

I ordered a puffer jacket for £60, 16/10.. it is now 4/11.. I have contacted them via email there response “According to our records, your order placed on October 16 is already on its way to you. It was slightly delayed due to a courier issue, and we sincerely apologize for the inconvenience this may have caused. We kindly ask for your patience and cooperation as your parcel makes its way to you. Please rest assured that we’re doing our best to ensure it’s delivered to you as soon as possible.” It will be 3 weeks this week, considering it says delivery from 3-5 working days. Quite frankly I do not want the item after reading all the reviews to say all there items are from china. I will be report this company, I hope people read reviews before ordering unlike me! AVOID AVOID AVOID

a scam dont buy from here chinese made goods not as claimed on website. my leather jacket is plastic. looks like a deal from a nice london based boutique but its a window dressing for a scam i was concerned when package tracking started in china, so sent query email. response pasted nonsence about best vfm etc blah but goods not as described very dissappointing im sorry i trusted them. never again

The jeans for my grandsons birthday arrived 3 weeks after ordering. The quality was cheap and poorly made. The zip was the worst I have ever seen on a garment and doubtful it will last a week. I would never order from them again and would not recommend them to anyone else either. Please don’t waste your money. The items are coming from China you can’t get a refund and you can’t track either.

Very poor quality clothing from China and not the shape or colour shown in the picture. The website pretends to be a London based shop which doesn't exist. Didn't bother trying to get a refund based on the other reviews here!