Roselinlin Anmeldelser 

1 412
TrustScore 3.5 av 5

3,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I ordered a dress and the quality of the dress and material was extrememly bad and the fit was awful. I asked to return. They didn't answer for over a week after multiple emails. Finally they asked... Vis mer

Vurdert til 4 av 5 stjerner

I just received the gorgeous shirt but upon trying it on, realized I'd ordered the wrong size as it's much too large for me. I have now requested an "even exchange" for the same shirt but one size sm... Vis mer

Vurdert til 3 av 5 stjerner

You should NOT make returns so difficult. It discourages customers from buying from you if they cannot return merchandise. If you want loyal customers, make it easier to return items not hard. Do n... Vis mer

Vurdert til 5 av 5 stjerner

I've ONLY just ordered so can't speak to quality, service, or satisfaction with the garments, but they are lovely and exactly my style which is hard to find. The order process was way easy, and the... Vis mer

Informasjon om virksomheten


Kontaktopplysninger

3,4

Middels

TrustScore 3.5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,4

Alle anmeldelser

(1 412)

5 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

Great linen selection

Great selection although I wish the size chart was listed like the advertising sizes as Small, medium and large not size 8,10,12. Great linen selection and correspondence.

10. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

New to this website, I decided to buy a few things

I found it necessary to check sizing on everything on this site as the measurements vary wildly by item. Am hoping I did my due diligence so everything fits. I have never purchased clothing in this price range before so I'm hoping things are okay. You have some cute clothes.

8. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Loved the clothes

Loved the clothes. Hope they are as good as I hope when I receive them. Could not apply the promo code that popped up and that was not good. But all in all I hope to do business again.

8. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

You can see what you're buying!

I really appreciate the info that is detailed regarding all of Roselinlin's apparel. It shows different angles of the garment it also shows it in differing colors if it comes in other colors. The sizing chart is great because it's specific to each piece of apparel...not just a general size chart for U.K...U.S. etc. This was extremely helpful in ordering. And the extensive inventory to choose from is wonderful! Plus exceptional affordable prices!!

6. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I've ONLY just ordered but great so far.

I've ONLY just ordered so can't speak to quality, service, or satisfaction with the garments, but they are lovely and exactly my style which is hard to find.
The order process was way easy, and the prices are hard to believe. I ordered 3 tops to explore. If prices, style, and quality all meet my expectations, I'll definitely order more.
I'll update this review upon order receipt.

6. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I have high hopes this purchase delivers

If the clothing is the quality it claims to be and sizes I chose fit well then the prices are awesome! I actually made 2 separate orders tonight and I hope I made a good decision because the clothing looks extremely comfortable as well as classy

6. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

AVOID AVOID

AVOID AVOID
Company is based in Hong Kong. Takes in payment, never issues 10% discount offered, sends email acknowledgement of order placed but issues no order number.
24/7 Chat is a farce. After entering the required information, name, email address etc. (for order number I entered invoice ID received from payment processing company), merchant's chat system goes blank -literally. Waiting forever for a response, nothing happens, just a blank screen.
Attempted their chat system three times, same result: Blank screen.
Then I tried to open a case following prompts appearing on their website. Case would not advance without an order number which merchant had not provided. Invoice ID not accepted as order number.
Finally I opened a case with payment processing company which reviewed problem and issued refund promptly.
Curiously, soon after the refund request was submitted with the payment processing company, merchant emailed an order number which was the same as the invoice number I receiver from the payment company but merchant would not accept.
PS:
Subsequent addition.
Merchant response below consisting entirely of convenient excuses also seen in other review replies.

5. juli 2023
Anmeldelse skrevet uten oppfordring
Logoen til Roselinlin

Svar fra Roselinlin

Dear Customer,

Thank you for your feedback on Trustpilot!
Sorry to hear that you can not contact us Online. In recent days, the volume of our customer service inquiries has increased dramatically resulting in slow responses. We are really sorry about this.

But our live chat channel is available and we receive customers' inquiries every day. If you get a blank screen when contacting us, please check if you are visiting the correct URL(https://roselinlin.com/contact-us), or please try another browser. If there is still any issue, please email us the screenshot so that we can check and handle the issue.

Regarding discounts, there are buttons to enter the coupon code on both the shopping cart page and the payment page. If you are ordering from a cell phone, please scroll down the page to find the input box, if you are ordering from a computer page, the input box is in the top right corner of the page.

If you still can not use the coupon, please contact our customer service team directly with the coupon code information so that we can help resolve this issue for you as quickly as possible. Our team will work with you to determine the cause of the problem and ensure that you receive the appropriate discount on your purchase.

You should receive an email with an order number as a confirmation after you complete the payment. The invoice ID is not exactly the same as the order number. Please double-check the email address you left us and check your spam or junk folder. Sometimes email operators identify our emails as advertising emails and automatically block our emails. Now your order has been canceled due to you filed a case. The refund is under processing now.

We appreciate your patience and understanding while we work to resolve this issue quickly and efficiently. We value your business and hope to continue serving you in the future.

If you need additional assistance, please feel free to contact us by email at service@roselinlin.com. We will reply to you within 24 hours.


Best regard,
Echo
ROSELINLIN

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv