Richer Sounds - York Anmeldelser 

2 107
•
TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

12 St Sampsons Square, YO1 8RN York, GB

•

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

We are Richer Sounds customer ,we started with Richer Sounds in 2006 with the complete Hi-Fi. Our Amplifier was repared once and now had some problems. Arron in RS York,recommended Cambridge AXR100:... Vis mer

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Vurdert til 5 av 5 stjerner

As a longtime customer, I'm consistently impressed by the knowledgeable and helpful staff at the York store. They patiently let me use the listening room to make sure the equipment I was auditioning w... Vis mer

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Vurdert til 5 av 5 stjerner

Really helpful, patient, thoughtful staff. They listened to what I was hoping to achieve, made suggestions that improved it, rang other stores to source a rare product and were utterly friendly throug... Vis mer

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Vurdert til 5 av 5 stjerner

We had a great experience at the York store. Mike helped us decide on a replacement TV game giving us clear detailed advice which enabled us to make an informed decision about our purchase. He was kn... Vis mer

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Informasjon om virksomheten

  1. Hi-fi-butikk
  2. også i
  3. Elektronikkbutikk
  4. TV-butikk

Skrevet av virksomheten

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(2 107)

24 562 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great service

Great service, ordered over the phone and spoke to Kevin in the York branch. Very happy to help and completed the purchase after a little difficulty with the payment going through. Ordered on a Tuesday, delivered by Thursday. A****

2. juni 2026
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Svar fra Richer Sounds - York

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Vurdert til 4 av 5 stjerner

Great TV, but……

Superb tv (LG Qned), price and delivery were great. Only issue was with the York branch, who advised me that they had an example of the tv in store for me to view prior to purchase, but having made a special 80+ mile round trip it turned out that they only had a previous years lower spec model on display. Disappointing from a service perspective but took a punt by buying the tv online without seeing it first and have to say it is all I hoped for, so apart from a wasted journey, no real harm done.

2. juni 2026
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Svar fra Richer Sounds - York

Thank you for the feedback, it's good to hear you are happy with the TV of course but obviously I was very sorry to read about the wasted journey you had. I've since spoken to the store colleague you dealt with initially via e-mail, who held his hands up to the human error and has promised do better next time.

I will arrange for the store to give you a call to a call to put this right, and if I can be of any more help in the meantime do let me know.

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Vurdert til 5 av 5 stjerner

V helpful and informative advice

V helpful and informative advice. Competitive price and a great warranty.
Welcoming retail environment

1. juni 2026
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Svar fra Richer Sounds - York

Thanks for your 5 star review, we look forward to seeing you again next time

Vurdert til 5 av 5 stjerner

One of the best for customer service I…

One of the best for customer service I have ever encountered. A quick call can get all your enquiries and orders placed. Quick to offer help and future support and their warranty is a huge peace of mind.

1. juni 2026
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Svar fra Richer Sounds - York

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

Very helpful & easy to deal with.

Very helpful & easy to deal with, nothing too much trouble. Other retailers could do with some staff training from Richer Sounds !!

30. mai 2026
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Svar fra Richer Sounds - York

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

Overall Excellence

Knowledgable, friendly and exceptionally helpful staff.

29. mai 2026
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Svar fra Richer Sounds - York

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Vurdert til 5 av 5 stjerner

Staff always friendly and…

Staff always friendly and knowledgeable. Eager to help. Great advice and feedback. Called me back with extra advice . Priceless. Why go anywhere else for me.

27. mai 2026
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Svar fra Richer Sounds - York

Thanks for your great feedback and for supporting local business.

Vurdert til 5 av 5 stjerner

Good service from Richer Sounds

I ordered a pair of Sonos Era300 speakers from them under their friends and family scheme. Also a Sonos Arc Ultra sound bar and Sony Bravia 55" Oled TV. Their service and communications were excellent. Delivery on both occasions was on time and went without a hitch.

27. desember 2025
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Svar fra Richer Sounds - York

Thanks for your 5 star review, we look forward to seeing you again next time

Vurdert til 5 av 5 stjerner

A HAPPY CUSTOMER

I had been looking to upgrade my TV to a 55 inch LG G5 55 inch OLED before the world cup started and had searched through all the suppliers website sites to work out the best value deal. Over a period of 5 or 6 weeks, Richer Sounds consistantly offered the best price on this item but in addition to that they were offering an LG Soundbar to go with the TV at a fraction of its value when bought with the TV I wanted. When I checked the latest price a week ago and they were offering the soundbar for zero cost I made the decision to visit the store in York to discuss the deal. The staff couldn't have been more helpful and answered all my questions. They were also offering a free 6 year warranty on the TV so I purchased it and the TV and soundbar were delivered the following day.
They are both set up and working perfectly and I couldn't be happier with both items. If you are considering making a purchase of any electrical items, I recommend you have a look at Richer Sounds before going elsewhere. If my experience is anything to go by, you will be impressed with what they have to offer

26. mai 2026
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Svar fra Richer Sounds - York

Thank you for your wonderful feedback

Vurdert til 5 av 5 stjerner

Masterly service

New smart TV. Jery good service in the shop and a masterly introduction to the system by their free lance installer.

25. mai 2026
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Svar fra Richer Sounds - York

Thanks for your kind review, we look forward to your next visit.

Vurdert til 5 av 5 stjerner

All round good support

Price matching the product, easy payment through email and holding for collection. Answering my questions about setup.

22. mai 2026
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Svar fra Richer Sounds - York

Thank you for your 5 star review!

Vurdert til 5 av 5 stjerner

Friendly helpful staff

Friendly helpful staff. Fast delivery as products not stocked in store. Great price.

16. mai 2026
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Svar fra Richer Sounds - York

Thanks for your great feedback and for supporting local business.

Vurdert til 5 av 5 stjerner

I received great service

I received great service, and was given all the time I needed at the demo and all advice given was impartial and helpful, would recommend highly

15. mai 2026
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Svar fra Richer Sounds - York

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Vurdert til 5 av 5 stjerner

I had help buying a tv stand for my…

I had help buying a tv stand for my daughter which resulted in me receiving the stand by free delivery the next day as promised. We were very pleased with the service and the help assuring me that I had bought the correct item.

12. mai 2026
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Svar fra Richer Sounds - York

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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