Richer Sounds - Weybridge Anmeldelser 

1 020
•
TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

64 Church Street, KT13 8DL Weybridge, GB

•

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I found an amplifier I had bought did not fit slot in the console. Your salesman Terry found me a more appropriate amp and arranged for for collection of the first amp and deliver of new amp. The whol... Vis mer

Vurdert til 5 av 5 stjerner

Recently bought an LG televion from the Weybridge branch. The manager Terry could not have been more helpful in assisting us to choose the right equipment, organising the installation and even arrangi... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Purchased a WIIM Mini and collected it the next day in store. such a simple and pleasant ordering experience, I got a nice polite call from a member of staff at the local store to inform me it was ava... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The Richer Sounds staff at Weybridge are so helpful. Response to initial email within hours and good communication going forward. They tested my existing AV amp on their TVs and confirmed what I tho... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Hi-fi-butikk
  2. også i
  3. Elektronikkbutikk
  4. TV-butikk

Skrevet av virksomheten

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktopplysninger

  • 64 Church Street, KT13 8DL, Weybridge, Storbritannia

  • 0333 900 0083

4,9

Enestående

TrustScore 5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,9

Alle anmeldelser

(1 020)

24 662 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent sales servie

The sales person was knowledgable and helpful without being pushy. Excellent service

21. august 2025
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Svar fra Richer Sounds - Weybridge

Thanks for your great feedback and for supporting local business.

Vurdert til 5 av 5 stjerner

Replacement TV

Friendly and helpful advice for replacement TV & option on soundbar & DVD player. We needed a replacement TV a.s.a.p. after ours was damaged by lighting. They checked various suitable options, and advised on available choices. Comparative price with next day delivery included, plus a discount. Helpful when DPD delivery went next door (no fault on Richer Sounds behalf, just an impatient DPD driver). TV all good and working great. We decided to hold back on the soundbar & DVD until we had the TV for a few weeks. The only minor issue was they didn't have all the TV's on display, but fortunately we'd done our research and seen the options elsewhere first.

19. august 2025
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Svar fra Richer Sounds - Weybridge

Thanks for your great feedback and for supporting local business.

Vurdert til 5 av 5 stjerner

What a brilliant shopping experience!

I recently ordered a little budget system from RS.
Superb customer service.
Would definately recommend, no hesitations.
May I say, a huge thank you to Terry and the team at Weybridge for looking after me.
10 stars.
Cheers......John.

18. august 2025
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Svar fra Richer Sounds - Weybridge

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

Fantastic service

Fantastic service, felt really personal. Staff made you feel like nothing was too much trouble even when the shop was busy.

13. august 2025
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Svar fra Richer Sounds - Weybridge

Thank you for your 5 star review, it’s lovely to read your comments.

Vurdert til 5 av 5 stjerner

Purchasing a turntable

Was looking to purchase a turntable, and opened a dialogue with the Weybridge store. Several options were suggested and the store arranged for each turntable to be available for viewing.
Having been informed that the turntables had arrived, I indicated when I would be able to come in and was advised on suitable timings.
On arrival I was welcomed and the first turntable set up for demonstration. Having researched in advance, I decided to proceed with th purchase rather than view the other options.
Overall excellent service as I have come to expect from Richer Sounds.

7. august 2025
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Svar fra Richer Sounds - Weybridge

Thank you for your wonderful feedback

Vurdert til 5 av 5 stjerner

Excellent knowledge, patience and value

Thanks to Liam and Terry for fantastic service. There was no question too complicated about all matters to do with Hifi. It was a very good experience because Liam helped me to find the exact product for my needs. This type of customer service is very unusual nowadays so I'm pleased to spend some time giving them this feedback.. Well done guys. I'm enjoying the Wifi Streamer and the amplifier you recommended, Great products.

15. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Richer Sounds - Weybridge

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

Swift delivery

Swift delivery, wasn't in stock so put me in touch with a shop that had it and arrived the next day.

7. august 2025
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Svar fra Richer Sounds - Weybridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Vurdert til 5 av 5 stjerner

Great experience!

Very helpful advice from a patient and knowledgeable staff member.
My purchase arrived sooner than expected, too!

7. august 2025
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Svar fra Richer Sounds - Weybridge

Thanks for your kind review, we look forward to your next visit.

Vurdert til 5 av 5 stjerner

Great service as usual from Richer Sounds…

Great service as usual from Richer Sounds. Never used Weybridge store before but Terry was very helpful and understanding. Had next day delivery to my local store who rang within minutes of it arriving and we collected from them. Would recommend to everyone mist items have 6 year guarantee. Try them !!

4. august 2025
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Svar fra Richer Sounds - Weybridge

Thanks for your great feedback and for supporting local business.

Vurdert til 5 av 5 stjerner

Excellent all round

Great service from ordering to delivery, Polite and knowledgeable staff, 3rd time we have used Richer Sounds and most likely will use them again,5*Excellent

1. august 2025
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Svar fra Richer Sounds - Weybridge

Thank you for your 5 star review, it’s lovely to read your comments.

Vurdert til 5 av 5 stjerner

Outstanding Service

This is my second purchase from the Weybridge store. Terry and his team are absolutely amazing!
Thanks Terry for your patience, advice and excellent service.

25. juli 2025
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Svar fra Richer Sounds - Weybridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Vurdert til 5 av 5 stjerner

Fantastic! Beat the BIG stores on Service, Price and knowledge.

For some reason I thought Richer Sounds would not have the choice that the large 'sheds' would have and I thought Richer Sounds would be very expensive. After visiting a very large TV and white goods retailer and realising that the sales people actually had zero knowledge about the products they sell I decided to try Richer Sounds. And boy what a difference!! A true in depth knowledge of the products and to my pleasant surprise were more than £200 cheaper than the BIG store. Plus the sales staff were so friendly and not just 'Robots' like the other store.

13. juli 2025
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Svar fra Richer Sounds - Weybridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Vurdert til 5 av 5 stjerner

Arcam CD5

Was interested in an Arcam CD5 and Jordan organised for a new one to be brought in on a no-obligation basis. He was extremely helpful during the demo and I was really pleased with the purchase which sounded even better when I got it home. Highly recommended!

9. juli 2025
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Svar fra Richer Sounds - Weybridge

Thank you for your wonderful feedback

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