Amazing service as always from the Richer Sounds team and Oli in particular. Expert knowledge and advice to make the right choice. Thank you!
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Amazing service as always from the Richer Sounds team and Oli in particular. Expert knowledge and advice to make the right choice. Thank you!
Selskapet har svart
Great company with great people. We bought a big tv which unfortunately had a technical manufacturer issue. Contacted RS and they couldn't have been more helpful. Had a replacement tv within a couple... Vis mer
Selskapet har svart
I have to say Richer Sounds never let you down, if anything is wrong they immediately pull out all the stops to remedy the situation. The Sennheiser headphones I received were damaged in transit. I ha... Vis mer
Selskapet har svart
I was really impressed when i called Richer Sounds @ Swiss Cottage. Paul did a great job and explained options. When i had reached my decision, Paul explained the purchase process. My new device was d... Vis mer
Selskapet har svart
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
25 Northways Parade, NW3 5DN, London, Storbritannia
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Awesome service and the warranty is a stress free worry

Svar fra Richer Sounds - Swiss Cottage

Svar fra Richer Sounds - Swiss Cottage
Omar at the swiss cottage branch was amazing, from start to finish giving sound advise on options. Almost my setup the of system is complete. Many thanks for all your support mate. Greatly appreciated.

Svar fra Richer Sounds - Swiss Cottage

Svar fra Richer Sounds - Swiss Cottage
Knowledgeable staff, good selection of products backed by six year warranty, quick delivery, great prices. Very happy.

Svar fra Richer Sounds - Swiss Cottage
I placed my order by phone which was quickly answered. The gentleman with whom I spoke was charming and hugely helpful and enthusiastic re the quality of the radio which I was odering. In short----a superb service.

Svar fra Richer Sounds - Swiss Cottage
Everyone I spoke to at Richer Sounds (Filip, Paul) were knowledgeable about their products and helped me form a decision about the most suitable headphones I should purchase for my purposes. They explained and helped me with the ordering process and I was very grateful for their input.

Svar fra Richer Sounds - Swiss Cottage

Svar fra Richer Sounds - Swiss Cottage
From my initial enquiry, the staff were extremely helpful, giving sensible and informed advice with no hard sell at all. Part of my order took a day or so longer than expected to be delivered from another store (DPD let them down!) but staff were responsive in chasing this up and called me when the order had arrived and it was ready for collection.

Svar fra Richer Sounds - Swiss Cottage
Great team, easy to navigate website, purchasing was easy. Follow up emails and delivery notifications were great, even when changing delivery method soon after ordering. Pricing is the extremely competitive and would choose them over digital shops all the time

Svar fra Richer Sounds - Swiss Cottage
They were so clear, straightforward and efficient. Explained everything and offered assistance

Svar fra Richer Sounds - Swiss Cottage
A faultless transaction, all staff concerned were knowledgeable, courteous and helpful.

Svar fra Richer Sounds - Swiss Cottage
Good price, great speedy service and a follow up call a few days after by Ollie to check all good.

Svar fra Richer Sounds - Swiss Cottage
Excellent service
Great advice
Friendly staff - eg Omar
Helpful store manager - Filip
I made a large order - no problem getting refunds for items that were not needed
Also prompt refund for any price matches.
Highly recommended

Svar fra Richer Sounds - Swiss Cottage
Great personal service and so good to be spoken to about electronics and understand what they’re talking about and giving honest true answers. Highly recommend

Svar fra Richer Sounds - Swiss Cottage
Worked with Richard Sounds at Swiss cottage, top guys A++++ on service .
Went out to of their way to get the deal done.

Svar fra Richer Sounds - Swiss Cottage
Amazing advice, super fast return with quotes and great recommendation for installer. I will always come back to Richer Sounds, they are the top electronics retailer.

Svar fra Richer Sounds - Swiss Cottage

Svar fra Richer Sounds - Swiss Cottage
The team have a great ethos that puts the customer first.
I ordered two pairs of speakers from different brands as I couldn't decide which would be best for a 21st birthday present. The process worked seamlessly. When I cancelled the second pair before collecting because I'd changed my mind the Swiss Cottage team took it in their stride and processed the refund promptly and courteously, through clear and helpful emails and a phone call.
I'm pleased with the speakers I kept, the price was good and I trust Richer Sounds way more than some other internet that might offer a marginally better price but with far worse customer service.

Svar fra Richer Sounds - Swiss Cottage
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
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