Richer Sounds - Stockport Anmeldelser 

2 493
•
TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

58 Lower Hillgate, SK1 3AL Stockport, GB

•

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Matthew went out of his way to order the cd player was looking at and set it up in the demo room. The communications throughout our engagement was excellent and he could not do enough for me. Once ord... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Received great advice on a new turntable and speakers, in both cases being recommended ones I hadn’t considered. Both are fantastic. Also had to return an open box network amplifier which was faulty... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Cello tv delivered to store. Guys in store remembered me from previous purchases over last 18 months and chatted about those items. You don’t get that kind of personal interaction anywhere else! Alw... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I called the Stockport store to buy a TV to replace our old one, which I had bought from the same store a number of years ago. I was impressed with how any questions about the new TV were answered... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Hi-fi-butikk
  2. også i
  3. Elektronikkbutikk
  4. TV-butikk

Skrevet av virksomheten

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktopplysninger

  • 58 Lower Hillgate, SK1 3AL, Stockport, Storbritannia

  • 0333 900 0022

4,9

Enestående

TrustScore 5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

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På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(2 493)

24 593 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great service, great product!

Always happy with the service and warranty provided by Richer Sounds so it was an obvious choice when purchasing the Ruark R1S. Collect from store was easy and convenient. As a replacement for a Bose Wave this little powerhouse is amazing. Great sound, intuitive and looks good too. Really wanted to still have a radio with presets but the ability to stream as well. Highly recommend.

28. mai 2026
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Svar fra Richer Sounds - Stockport

Thank you for your 5 star review, it’s lovely to read your comments.

Vurdert til 5 av 5 stjerner

I love Richer Sounds…

I love Richer Sounds for Hifi perfect service, great prices, well trained, friendly, knowledgeable staff 😀

27. desember 2025
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Svar fra Richer Sounds - Stockport

Thanks for your great feedback and for supporting local business.

Vurdert til 4 av 5 stjerner

Sennheiser IE 900

Spoke with Tom in the Stockport shop about the Sennheiser IE900 earphones. He was very helpful & answered all of my questions. I subsequently purchased this item which arrived the following morning. Excellent service as always & cannot be faulted. It took a while to sort out which earbuds provided the best sound & I think I am now there. I had concerns about the comfort of in-ear plugs & these do still remain although hopefully this will disappear with time. Hence 4 stars for the product.

27. mai 2026
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Svar fra Richer Sounds - Stockport

Great to hear the team in Stockport were able to help and get everything to you so quickly and we'll be sure to pass that on.

The IE900s are superb once you’ve nailed the fit, so it’s good to hear you’re getting there with the sound. Hopefully the comfort improves with a bit more use too.

Many thanks
The Richer Sounds team

Vurdert til 5 av 5 stjerner

I always shop with richer sounds

I always shop with richer sounds , I prefer the personal customer service and they taylor that to you and your needs which other larger stores aren't able to. The guys there are always friendly, knowledgeable and respectful.

27. mai 2026
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Thank you for your wonderful feedback

Vurdert til 5 av 5 stjerner

Screen Failure

Turned my lounge into a TV operating theatre, excellent to observe and appreciate. Screen replacement completed by mountain doors, (sorry AI interpretation it was actually Martin Dawes) The lads did a great job for Richer Sounds under warranty, no issues great result the whole process was brilliant.

17. april 2026
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Svar fra Richer Sounds - Stockport

Thanks for your great feedback and for supporting local business.

Vurdert til 5 av 5 stjerner

Always check these out first

Honest and trustworthy recommendations for products (in this case a turntable and cd player to hook up to our existing amp) - quality range of products and great staff

30. august 2025
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Svar fra Richer Sounds - Stockport

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Vurdert til 4 av 5 stjerner

Product absolutely fine but DPD very…

Product absolutely fine but DPD very poor. There was someone waiting for the delivery at specified time- Farhad the driver made no effort to press the gate button to notify the delivery and deposited it at a local post office on a bank holiday weekend so several days elapsed before it could be picked up conveniently rather than next day

22. mai 2026
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Svar fra Richer Sounds - Stockport

Thank you for leaving us a review, I'm pleased that the product is as you expected, but sorry of course that DPD caused so much hassle.

I will of course raise this with them, as we expect more from the delivery companies we work with, and if you do need any help please do get in touch..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Vurdert til 5 av 5 stjerner

Sevice as it should be!…

When I phoned the Stockport branch to check on availability of the item I was interested in purchasing, the phone was answered QUICKLY AND POLITELY, the sales assistant was very helpful and reserved the item for me to collect later that morning.
And that ladies and Gents, is as it SHOULD BE.
No hassle, no fuss, no BS. Just great old fashioned customer service, anyone remember that?.......

21. mai 2026
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Svar fra Richer Sounds - Stockport

Thank you for your 5 star review!

Vurdert til 5 av 5 stjerner

The whole buying experience was…

The whole buying experience was excellent!
Originally by phone and later when collecting the rather good equipment!
Friendly and very efficient!
Could not have been better!

21. mai 2026
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Svar fra Richer Sounds - Stockport

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

Excellent service

The Stockport branch did not have a Koss KPH 40 in stock, but Patrick was extremely helpful and sourced one from the central warehouse, delivered direct to me the next day via DPD. Impressive.

20. mai 2026
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Svar fra Richer Sounds - Stockport

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

Great service

Great service. TV was delivered as promised the next day. Prefer to go into the store (Stockport). TV is great
Thanks

20. mai 2026
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Svar fra Richer Sounds - Stockport

Thanks for your great feedback and for supporting local business.

Vurdert til 5 av 5 stjerner

Ordering for store delivery

Found what I was after on the website.
Rang store to check stock.
Advised to order on website and select delivery to store for free (next day).
Delivered collected and installed.
Very happy.

19. mai 2026
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Svar fra Richer Sounds - Stockport

Thanks for your 5 star review, we look forward to seeing you again next time

Vurdert til 5 av 5 stjerner

Soundbar

Very nice staff
Very helpful
Delivered on time

19. mai 2026
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Svar fra Richer Sounds - Stockport

Thank you for your wonderful feedback

Vurdert til 4 av 5 stjerner

We have shopped with Richer Sounds for…

We have shopped with Richer Sounds for decades and decided to replace our 15 yr old TV (still working) in November last year. Unfortunately the new TV recently developed a fault, but was quickly replaced at the shop. The only downside was taking the TV down there as we are in our 80s, but it was the quickest way of sorting the problem in a day and new TV is great. Thanks to manager Patrick

13. mai 2026
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Svar fra Richer Sounds - Stockport

Thanks for leaving us a review, although sincere apologies for what happened with the faulty product, I appreciate it can't have been easy to get the TV back down to the shop.

Of course if you do need any further help whatsoever, feel free to get in touch via the below address..

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Vurdert til 5 av 5 stjerner

Good experience

From the helpful advice over the phone, taking my order and delivering the product with a smile and on time, if was a great shopping experience

19. mai 2026
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Svar fra Richer Sounds - Stockport

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Vurdert til 5 av 5 stjerner

Bought a TV and Soundbar from Stockport…

Bought a TV and Soundbar from Stockport branch. Staff were very helpful.

They were over £100 cheaper than another major retailer. The price dropped a further £50 a few days after purchase which was refunded in bank account within 2 days.

They recommended an installer who did an excellent job.

Very pleased

18. mai 2026
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Svar fra Richer Sounds - Stockport

Thank you for your 5 star review!

Vurdert til 5 av 5 stjerner

Excellent!

RS never cease to impress me with their honest, transparent advice. Always about the customer & what they need not what RS want to sell. Many thanks as always

17. mai 2026
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Svar fra Richer Sounds - Stockport

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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