Richer Sounds - Stockport Anmeldelser 

2 441
TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

58 Lower Hillgate, SK1 3AL Stockport, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

We went to the Stockport store to have a look for a new television, the staff were really helpful. No pressure to buy, just good honest advice. Once we had made our choice delivery was arranged for a... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I prefer visiting showroom rather than buy on line . Salesperson was efficient and professional as was delivery driver . Both an asset to your firm . 10/10 . Bought a tv off you several years ago an... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Excellent advice from Matt and John. First class service led to the purchase of an oled tv, stand & dvd player. You guys delivered an excellent customer experience. Thank you.

Vurdert til 5 av 5 stjerner

Warmly greeted and very helpful from the start. I needed an updated tv which had to be able to fit in a cabinet and we spent a bit of time sorting something suitable , I came away happy with my choice... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Hi-fi-butikk
  2. Elektronikkbutikk
  3. TV-butikk

Skrevet av virksomheten

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktopplysninger

  • 58 Lower Hillgate, SK1 3AL, Stockport, Storbritannia

  • 0333 900 0022

4,9

Enestående

TrustScore 5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,9

Alle anmeldelser

(2 441)

24 926 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent service

The Stockport branch did not have a Koss KPH 40 in stock, but Patrick was extremely helpful and sourced one from the central warehouse, delivered direct to me the next day via DPD. Impressive.

20. mai 2026
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Svar fra Richer Sounds - Stockport

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

Great service

Great service. TV was delivered as promised the next day. Prefer to go into the store (Stockport). TV is great
Thanks

20. mai 2026
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Svar fra Richer Sounds - Stockport

Thanks for your great feedback and for supporting local business.

Vurdert til 5 av 5 stjerner

Ordering for store delivery

Found what I was after on the website.
Rang store to check stock.
Advised to order on website and select delivery to store for free (next day).
Delivered collected and installed.
Very happy.

19. mai 2026
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Svar fra Richer Sounds - Stockport

Thanks for your 5 star review, we look forward to seeing you again next time

Vurdert til 5 av 5 stjerner

Soundbar

Very nice staff
Very helpful
Delivered on time

19. mai 2026
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Svar fra Richer Sounds - Stockport

Thank you for your wonderful feedback

Vurdert til 4 av 5 stjerner

We have shopped with Richer Sounds for…

We have shopped with Richer Sounds for decades and decided to replace our 15 yr old TV (still working) in November last year. Unfortunately the new TV recently developed a fault, but was quickly replaced at the shop. The only downside was taking the TV down there as we are in our 80s, but it was the quickest way of sorting the problem in a day and new TV is great. Thanks to manager Patrick

13. mai 2026
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Svar fra Richer Sounds - Stockport

Thanks for leaving us a review, although sincere apologies for what happened with the faulty product, I appreciate it can't have been easy to get the TV back down to the shop.

Of course if you do need any further help whatsoever, feel free to get in touch via the below address..

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Vurdert til 5 av 5 stjerner

Good experience

From the helpful advice over the phone, taking my order and delivering the product with a smile and on time, if was a great shopping experience

19. mai 2026
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Svar fra Richer Sounds - Stockport

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Vurdert til 5 av 5 stjerner

Bought a TV and Soundbar from Stockport…

Bought a TV and Soundbar from Stockport branch. Staff were very helpful.

They were over £100 cheaper than another major retailer. The price dropped a further £50 a few days after purchase which was refunded in bank account within 2 days.

They recommended an installer who did an excellent job.

Very pleased

18. mai 2026
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Svar fra Richer Sounds - Stockport

Thank you for your 5 star review!

Vurdert til 5 av 5 stjerner

Excellent!

RS never cease to impress me with their honest, transparent advice. Always about the customer & what they need not what RS want to sell. Many thanks as always

17. mai 2026
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Svar fra Richer Sounds - Stockport

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Vurdert til 5 av 5 stjerner

What’s not to like!

Fantastic service again from the Stockport branch, manager Pat, DM Nate and sales advisor Matt, sorted out the new Sony Bravia I without any fuss, good advice given as I was thinking of a move over to either the Samsung or LG equivalent, now the TV is installed the advice was spot on,
The advice on the best wall mount was also spot on with the Sanus.
Delivery in 2 days and the in house courier service from Trav and Mark was faultless too, called to give 30mins notice, respected my property and even offerered to remove their shoes.
Thankyou RS for your time, advice and service as usual.

16. mai 2026
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Svar fra Richer Sounds - Stockport

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

All round excellence

The service and assistance provided by John was exceptional. The demonstration room was helpful in understanding what we were purchasing. And the prices are good!

14. mai 2026
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Svar fra Richer Sounds - Stockport

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Vurdert til 5 av 5 stjerner

Excellent experience as always!

I went in to the store to audition a few items. Both Tom and Nate were really helpful and even when I had issues with my turntable Nate was very patient with me and gave me advice.

27. april 2026
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Svar fra Richer Sounds - Stockport

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Vurdert til 5 av 5 stjerner

Very good..

Very good... helpful.. informative..

Discussed what was needed for my hi fi.. set up.....

And price was fair....

12. mai 2026
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Svar fra Richer Sounds - Stockport

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Vurdert til 5 av 5 stjerner

Richer Sound are great

Richer Sound are great - the shops are well run with professional people who know their stuff. They helped me pick a Philips 65 inch 4k TV at a great price. Very pleased. Stockport store.

12. mars 2026
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Svar fra Richer Sounds - Stockport

Thank you for your wonderful feedback

Vurdert til 5 av 5 stjerner

Excellent advice

Excellent advice. I felt at ease with tom who was patient and knowledgeable and I came away with just what I wanted

10. mai 2026
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Thank you for your wonderful feedback

Vurdert til 4 av 5 stjerner

Good advice, purchase and collection of goods

Good advice and setting out potential options from Nate at initial visit.
Opportunity to listen to selected items in listening room at second visit.
Efficient hand over of goods by John on third visit.

7. mai 2026
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Svar fra Richer Sounds - Stockport

Thanks for the review, it's excellent to hear you had such a positive experience across your visits. From initial advice through to a smooth handover of your purchase, it’s great that the team delivered.

Feel free to get in touch directly if you need any further assistance.

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Vurdert til 5 av 5 stjerner

Great service from start to finish

Great service from start to finish. Staff were very informative and friendly. Realised we ordered wrong size tv and they changed it without a problem. 1st class service!

5. mai 2026
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Svar fra Richer Sounds - Stockport

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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