Excellent range of gear is available in this Southampton branch with staff, led by a brilliant manager (Rob), having the expertise to ensure that you get the system (or part) that you require. The 'S... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I bought an expensive Arcam A15+ amplifier after over a year of research. I was shocked to unbox it and find it was VERY comprehensively faulty. The staff at Richer Sounds were very sympathetic an... Vis mer
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Good in store service from Paul, delivery on time, set up help excellent. Paul was excellent at suggesting the right TV for me, highly recommended, would shop with Richer Sounds again.
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Love this company. They make it easy to speak to someone on the phone who can give you straightforward informed advice. No pressure tactics, just a nice conversation and recommendations. This makes... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktopplysninger
77 London Road, SO15 2AA, Southampton, Storbritannia
- 0333 900 0036
4,9
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Rob was amazing with his knowledge and…
Rob was amazing with his knowledge and patience waiting for my 90year old mother to decide on a tv .great work and she loves her new tv .Steve Harris
10. oktober 2026
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Top service.
The guy who served us knew exactly what we needed.
Our new speakers are superb.
17. oktober 2026
Svar fra Richer Sounds - Southampton
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Top HiFi outlet, brilliant staff
Excellent range of gear is available in this Southampton branch with staff, led by a brilliant manager (Rob), having the expertise to ensure that you get the system (or part) that you require. The 'Sound Room' is perfect to help you make your choice. The staff were friendly and helpful and, despite being very busy, managed to keep all their customers happy. My order was shipped the following day with one item which had sold out being located in one of the other branches. Delivery service was very good, reversing the negative reports found against many agents. Highly recommended
8. oktober 2026
Svar fra Richer Sounds - Southampton
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Svar fra Richer Sounds - Southampton
Thanks for your great feedback and for supporting local business.
Excellent service and delivery
The service was very good I was able to order TV as a present for my granddaughter over the phone with ease. It was also delivered 4 days early very good.
9. oktober 2026
Svar fra Richer Sounds - Southampton
Thanks for your feedback, great to read you were happy with our service.
Excellent customer service
I ordered the Wiim Pro Plus online as I was on holiday. About 10 minutes later I received a call from the Southampton shop, my local store, to say they had one in stock and would put it by until I could pick it up. Excellent customer service. The Pro Plus is great too!
6. oktober 2026
Svar fra Richer Sounds - Southampton
Thank you for your 5 star review, it’s lovely to read your comments.
Svar fra Richer Sounds - Southampton
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Good advice and products
4. oktober 2026
Svar fra Richer Sounds - Southampton
Thanks for your feedback, great to read you were happy with our service.
GREAT PRODUCT PRICE AND EXPERT ADVICE
3. oktober 2026
Svar fra Richer Sounds - Southampton
Thank you for your wonderful feedback
Good in store service from Paul
Good in store service from Paul, delivery on time,
set up help excellent. Paul was excellent at suggesting the right TV for me, highly recommended, would shop with Richer Sounds again.
26. september 2026
Svar fra Richer Sounds - Southampton
Thanks for your feedback, great to read you were happy with our service.
Always a pleasant experience to shop at…
Always a pleasant experience to shop at Richer Sounds. Staff friendly and knowledgeable, and helped by explain how to wire an arc HDMI cable for my Denon amp and LG TV
29. september 2026
Svar fra Richer Sounds - Southampton
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Had my klipsch speakers repaired
Had my klipsch speakers repaired had them for nearly three years no problem with the six year guarantee working as good as new brilliant service from richer sounds Southampton.
25. august 2026
Svar fra Richer Sounds - Southampton
Thanks for your feedback, great to read you were happy with our service.
As always fantastic knowledge and…
As always fantastic knowledge and delightful customer service
27. september 2026
Svar fra Richer Sounds - Southampton
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
I ordered some speakers at a great…
I ordered some speakers at a great members price and arranged for collection at my local Richer Sounds shop the next day, process was so simple and the price was fantastic
24. september 2026
Svar fra Richer Sounds - Southampton
Thank you for your 5 star review, it’s lovely to read your comments.
Svar fra Richer Sounds - Southampton
Thank you for your wonderful feedback
Always a joy 😎
Excellent service once again from Richer Sounds in Southampton. I was greeted by Marc who was very helpful .
Thank you Marc
26. september 2026
Svar fra Richer Sounds - Southampton
Thanks for your kind review, we look forward to your next visit.
You cannot beat Richer Sounds customer…
You cannot beat Richer Sounds customer service, why would you buy expensive multimedia equipment elsewhere!
Shout out to Marc who responded to all of my queries promptly and politely.
26. september 2026
Svar fra Richer Sounds - Southampton
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Quick service
Quick service, good advice and the purchase was good value for money
2. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Richer Sounds - Southampton
Thank you for your 5 star review, it’s lovely to read your comments.
Marc and the team at Richer Sounds made…
Marc and the team at Richer Sounds made me feel welcome, I have purchased many parts & Audio equipment from them for years, Jim is an expert in connectivity & Diract, I like chatting with them for educational purposes they know what they are talking about, it my one stop shop for Audio.
20. september 2026
Svar fra Richer Sounds - Southampton
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
The Arcam A15+ amp upgrade story
I bought an expensive Arcam A15+ amplifier after over a year of research. I was shocked to unbox it and find it was VERY comprehensively faulty.
The staff at Richer Sounds were very sympathetic and professionally quickly sourced a replacement. The 2nd Arcam A15+ is installed and has made a real significant leap in the sound quality of my system.
This exceedingly rare fault was effortlessly sorted and fixed.
Richer Sounds Southampton have totally sealed my loyalty to their perfect service.
Many Thanks to Tom the Manager
22. september 2026
Svar fra Richer Sounds - Southampton
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
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