Richer Sounds - Solihul Anmeldelser 

1 692
TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

9 Station Road, B91 3TG Solihull, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I kept delaying a decision on buying a new Roberts DAB radio, thinking I wanted to buy it instore. I finally just called the RS telesales line. I spoke to Carl and had a good chat about what I n... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Visited this shop after a recommendation, for record player and speakers. Spoke to Sam who couldn’t have been more helpful, explaining the products and establishing what I was after and happy to answe... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The week before Christmas we had an issue with our TV purchased just over a year earlier. When it couldn't be repaired in time for Christmas we were given a credit to purchase a brand new (and update... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Stuart is the deputy manager of Richer Sounds Solihull. For my last TV he was so helpful and knowledgeable. I hoped this time round Stuart was still there and he was. I explained what I needed and he... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Hi-fi-butikk
  2. Elektronikkbutikk
  3. TV-butikk

Skrevet av virksomheten

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(1 692)

24 831 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

They didn't have what I wanted in the…

They didn't have what I wanted in the store but said that I could order it and it would be delivered in 3 to 5 working days. It actually arrived the next day!

16. desember 2025
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Thank you for your 5 star review, it’s lovely to read your comments.

Vurdert til 5 av 5 stjerner

Cd player developed fault

Cd player developed fault, sent to manufacturer & returned in a week. First rate service & great after sales service supplied by staff in solihull. 👍

16. desember 2025
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Thank you for your wonderful feedback

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service. They went out of their way to accommodate my needs. All it took was a phone call to get everything sorted. Would highly recommend them to everyone.

12. desember 2025
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Svar fra Richer Sounds - Solihul

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Vurdert til 5 av 5 stjerner

Great advice

Great advice, smooth purchase and delivery, excellent products

12. desember 2025
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Svar fra Richer Sounds - Solihul

Thanks for your great feedback and for supporting local business.

Vurdert til 5 av 5 stjerner

Brilliant purchasing experience

I phoned the Solihull branch and spoke to Carl regarding the portable CD player he answered all the questions I had satisfactorily so I ordered over the phone on Thursday morning and I was actually using it by teatime the following day. Brilliant service as usual.

11. desember 2025
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Svar fra Richer Sounds - Solihul

Thanks for your 5 star review, we look forward to seeing you again next time

Vurdert til 5 av 5 stjerner

Excellent service .

Excellent service .
Phoned Solihull store to enquire about Sonos Arc Ultra spoke to Martin who was friendly and very helpful and knowledgeable ordered on the phone he discounted £10 very happy with the arc, my play 1 speakers were not compatible phoned Martin and ordered two ERA 100 with next day delivery at no extra cost great company to deal with with 6 year guarantee , Highly Recommend.

4. desember 2025
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Svar fra Richer Sounds - Solihul

Thanks for your 5 star review, we look forward to seeing you again next time

Vurdert til 5 av 5 stjerner

Excellent advice & in-store trial Sennheiser HDB 630

Excellent advice and a chance to try top of the range Sennheiser HDB 630 headphones. Delivered on time for an 11 hour flight. Pairing and controls intuitive and a delight to use. Really pleased with the audio quality, calls and noise cancelling abilities.

7. desember 2025
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Svar fra Richer Sounds - Solihul

Thank you for your wonderful feedback

Vurdert til 5 av 5 stjerner

Brilliant customer service !

Sam was very knowledgeable and helpful. Even phoned us after a couple of days to make sure all was fine.
Customer service is alive and well in this store.

5. desember 2025
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Svar fra Richer Sounds - Solihul

Thank you for your 5 star review, it’s lovely to read your comments.

Vurdert til 5 av 5 stjerner

Delivered on time

Delivered on time, it is a Christmas present, so I do not know how well it works yet.

4. desember 2025
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Svar fra Richer Sounds - Solihul

Thank you for your 5 star review, it’s lovely to read your comments.

Vurdert til 5 av 5 stjerner

Great service

Great service. Polite friendly and informative. Pleasure to shop at this store, my first purchase

2. desember 2025
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Thank you for your wonderful feedback

Vurdert til 5 av 5 stjerner

Brought a TV from Richer Sounds…

Brought a TV from Richer Sounds Solihull. - Karl served me. He was Very knowledgeable and gave me some great advice.
I have always had a great experience when purchasing with Richer Sounds in Solihull.

1. desember 2025
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Svar fra Richer Sounds - Solihul

Thank you for your wonderful feedback

Vurdert til 5 av 5 stjerner

Understanding ... What Understanding?

We didn't understand how we were supposed to connect all the wires etc properly. We phoned Richer Sounds Solihull and when the got back to us we got great service and advice. Thankyou.
We still don't understand most of what is going on but we do now have access to the TV channels so we are no longer stuck in the dark.
It is likely that we will be back in touch once we have decided what we would like to access now. This won't be for a while though.
Thanks for your patience.
Andrew & Barbara Sherwood

30. november 2025
Vurdert til 5 av 5 stjerner

Excellent training throughout.

As usual staff very helpful. Went in to just look but of course really wanted to buy but they didn’t push. Excellent service.

29. november 2025
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Svar fra Richer Sounds - Solihul

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

Polite friendly well informed staff

Polite friendly well informed staff . Had done some research myself into what I was after and Martin knew and advised me accordingly between the different makes of cd player I had looked into . Fast delivery , came next day . Very pleased with the make of cd player I was advised to purchase . 👍🏼

29. november 2025
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Svar fra Richer Sounds - Solihul

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Dette er Trustpilot

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