Richer Sounds - Reigate Anmeldelser 

1 519
TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

51 Bell Street, RH2 7AQ Reigate, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The only place to go! I was looking to upgrade my AVR & came to this store, The guys advised me based on my budget & what I was looking for, I ended up going for the new Denon AVR-X2900H DAB, wh... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Friendly knowledgeable staff. Ollie helped me sort out my requirement. I was only purchasing a stylus but still got excellent service and support. I’ve used richer sounds a few times over the years a... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I have bought quite a few bits from Richer Sounds over the years - I am a customer for life (probably). The Reigate branch is always full of interesting stuff and the refit is a real improvement.... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Been dealing with Richer Sounds for over decade now. They are super committed to getting you a solution not necessarily a sale. Very knowledgeable staff who are genuinely interested in what their pr... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Hi-fi-butikk
  2. Elektronikkbutikk
  3. TV-butikk

Skrevet av virksomheten

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

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4,9

Alle anmeldelser

(1 519)

24 752 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

TV sale

Very knowledgeable sales person. Very happy with hisense 75 in TV

1. januar 2026
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Svar fra Richer Sounds - Reigate

Thanks for your 5 star review, we look forward to seeing you again next time

Vurdert til 5 av 5 stjerner

I was able to go to a store to see the…

I was able to go to a store to see the products and receive good advice from the helpful, knowledgeable staff. The problem with my existing TV was identified and I was offered a great solution. More than pleased with our new OLED television.

31. desember 2025
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Svar fra Richer Sounds - Reigate

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Vurdert til 5 av 5 stjerner

Good product at a the lowest price…

Good product at a the lowest price available even on internet.

Very helpful and knowledgeable staff.

30. desember 2025
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Svar fra Richer Sounds - Reigate

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Vurdert til 5 av 5 stjerner

New TV

Brought a TV off the richer sounds website after going into my local shop and getting a demonstration. The process was easy and got £10 off with 6 years guarantee (better than John Lewis guarantee). I did a click and collect and the shop called me when my TV was in. I went to pick it up with no hassle and they helped put it in my car. Lovely TV and very happy

29. desember 2025
Vurdert til 5 av 5 stjerner

Television…

Staff was so friendly and helpful when we was buying a new TV they took time to explain what the TV would give us

27. desember 2025
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Svar fra Richer Sounds - Reigate

Thanks for your great feedback and for supporting local business.

Vurdert til 5 av 5 stjerner

Excellent products, price, 6Yr guarantee & service

Excellent products, price, 6Yr guarantee & service. I telephoned the Reigate store on Sunday 21 Dec for advice on a Yamaha AV to ensure it supported front up firing speakers and they were extremely helpful. I purchased the item over the phone using a secure email link and incredibly it arrived the next day, Monday, fantastic. Connected, followed the easy setup and it is producing beautiful sound.

21. desember 2025
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Svar fra Richer Sounds - Reigate

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

Great service !!

I had great advice from Richard at the Reigate branch. I was looking for a streaming amp and some decent bookshelf speakers and after much research and deliberation I came away with a fantastic set up. Customer service was fantastic ! I had an issue with some damage to the amp. It obviously happened in transit. (I work in logistics and so i am fully aware that these things do happen). I made 1 phone call and it was swapped over within the hour. You cannot get better than that !!! I would definitely recommend a visit.

18. desember 2025
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Svar fra Richer Sounds - Reigate

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Vurdert til 5 av 5 stjerner

Excellent customer service and…

Excellent customer service and aftercare. Very knowledgeable staff.

18. desember 2025
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Svar fra Richer Sounds - Reigate

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Vurdert til 1 av 5 stjerner

I brought a ub9000 panasonic 4k bluray…

I brought a ub9000 panasonic 4k bluray player. 6 months in it goes wrong unable to play. Fobbed of and sent for repair. Now 3 months later again will not play. No loyalty even though I've spent close to 15k with them. All about sales..

25. desember 2025
Anmeldelse skrevet uten oppfordring
Logoen til Richer Sounds - Reigate

Svar fra Richer Sounds - Reigate

Thanks for your feedback although I was of course sorry to read of the problems you have had. Whilst it is normal for faulty items at 6 months old to be subject to an attempt at repair, obviously as that attempt has not been successful then at this stage we will simply replace the unit for you.

However there are no details for me to contact you on left here, and despite requesting your information via Trustpilot neither they or I have heard back from you. Please could you get in touch via the below address so we can get this matter resolved ASAP?

seniorcomplaintsteam@richersounds.com

Hope to hear from you soon,

Tom Griffiths
Head of Customer Experience
Richer Sounds

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