Richer Sounds - Prestwich Anmeldelser 

2 145
TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

415-419 Bury New Road, M25 1AA Prestwich, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Although our enquiry was a fairly simple one it was answered with clarity and honesty even though we ended up with a cheaper product. We described our requirements and the TV is just what we need... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Went to Richer Sounds in Prestwich looking for help and advice. Met the store manager Sam there who was without a doubt the most informed and happy gentleman I have met in a long time, he set up diffe... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

It seems the norm these days, that companies are focused on selling. Its when there are issues that shows how good or bad customer service is. My LG tv bought from Ellis at Richer Sounds, and less th... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We knew which Hifi system we wanted to buy but had a few questions regarding attaching our own speakers. The staff member was very helpful and even showed us on his computer which connector we needed... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Hi-fi-butikk
  2. Elektronikkbutikk
  3. TV-butikk

Skrevet av virksomheten

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktopplysninger

  • 415-419 Bury New Road, M25 1AA, Prestwich, Storbritannia

  • 0333 900 0042

4,9

Enestående

TrustScore 5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

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4,9

Alle anmeldelser

(2 145)

24 030 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Thoroughly enjoyed shopping at richer…

Thoroughly enjoyed shopping at richer sounds my first experience shopping there very good customer satisfaction would definitely recommend. I wouldn’t think twice about shopping there again. special thanks goes to Ellis sales assistant for making the transaction very pleasant Mr. Leech.😁

2. mai 2026
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Svar fra Richer Sounds - Prestwich

Thank you for your wonderful feedback

Vurdert til 5 av 5 stjerner

My 50inch Samsung just went black…

My 50inch Samsung just went black whilst I was watching a programme , the next day I phoned Richer Sounds and told them about my TV and that I had a six year guarantee, it had 7 months left, they took my details and arranged for a replacement set to be delivered. It was brand new but an older model and I am well pleased with their service and speedy delivery and how helpful the delivery driver was.

2. mai 2026
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Svar fra Richer Sounds - Prestwich

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

Both Tom & Noah were really nice to…

Both Tom & Noah were really nice to deal with, most helpful. They put me onto Stephen Boyce for the installation again most helpful. Hopefully all will be good this time after a bad experience with another shop and equipment.

28. april 2026
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Svar fra Richer Sounds - Prestwich

Thanks for your 5 star review, we look forward to seeing you again next time

Vurdert til 5 av 5 stjerner

I wasn’t sure exactly what I needed

I wasn’t sure exactly what I needed. The staff gave excellent advice and I ended up with a speaker which suited me perfectly.

30. april 2026
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Svar fra Richer Sounds - Prestwich

Thanks for your 5 star review, we look forward to seeing you again next time

Vurdert til 5 av 5 stjerner

Fantastic experience

Fantastic experience! Ordered a turntable and speakers Sunday morning and they were ready for collection from the Prestwich store by mid day Monday. Staff friendly and helpful.

26. april 2026
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Svar fra Richer Sounds - Prestwich

Thanks for your 5 star review, we look forward to seeing you again next time

Vurdert til 5 av 5 stjerner

Great products, excellent customer service

Richer Sounds offer great products, reasonably priced, and excellent customer service. Their knowledge and advice are second to none. I always make them my first choice.

25. april 2026
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Svar fra Richer Sounds - Prestwich

Thank you for your 5 star review!

Vurdert til 5 av 5 stjerner

I arrived at the Radcliffe store about…

I arrived at the Radcliffe store about 10 minutes before closing time on a Friday evening, delayed due to a crash on a bypass. Andy the store manager and his colleague (sorry I can't remember your name) where very knowledgeable and helpful and helped me get everything I needed to upgrade my AVR system. They stayed late and I must have been a pain on a Friday night. I usually shop at the Preston store, but parking is a nightmare. Richer Sounds is the only place I shop for my audio video equipment. Competitive pricing especially with the VIP deals, but most importantly very knowledgeable staff who will take their time to discuss your needs and advise what is the right choice. My only complaint about Richer Sounds is that the don't have a shop near Blackburn, I'm sure you could find a suitable premises to fill the gap for those of us who are between Preston and Manchester. I know you can shop online and delivery is quick, but you cannot beat the service of discussing your needs with knowledgeable about the products they sell and are more interested in selling the best product instead of the most expensive

17. april 2026
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Svar fra Richer Sounds - Prestwich

Thanks for your great feedback and for supporting local business.

Vurdert til 5 av 5 stjerner

I've used Richer Sounds for all my…

I've used Richer Sounds for all my Tech, from Tv's to Soundbars, Speakers and Amplifiers. Never have i had a bad experience. The guys are so helpfull, and have the experience to explain the equipment, and specifics for your needs. On top of that, the great discounts you get, even more so from the V.I.P which is even more monet off. Also, if you see anything they have in the shop, or on line, which is cheaper, they will beat that price, which again, is a great money saver... all in all, i can't fault anything i've bought, or experienced at Richer Sounds, great people, great tech, low prices. 10 out of 10 😊👍🏻

16. april 2026
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Svar fra Richer Sounds - Prestwich

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Vurdert til 4 av 5 stjerner

No sale but great service

Excellent service from the company, all the people I had contact with were both helpful and knowledgeable and did the best they could. I would use Richer Sounds again without hesitation.

20. april 2026
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Svar fra Richer Sounds - Prestwich

Thanks very much for taking the time to leave your review and for the kind comments. It’s great to hear feedback such as yours, and that you would shop with us again, for which we're very grateful.

If there was anything at all that would have made the experience a clear 5-star one for you, we’d always love to understand that so we can continue improving.

seniorcomplaintsteam@richersounds.com

Thanks again for choosing Richer Sounds and we look forward to seeing you next time.

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Vurdert til 5 av 5 stjerner

Great service

Great service, even when I'm having problems with online banking, have been using Richer sounds since they opened their shop at London bridge.

18. april 2026
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Svar fra Richer Sounds - Prestwich

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Vurdert til 5 av 5 stjerner

Great service

Went for an open box item that hadn’t been prepared, the team was very apologetic and got it sorted quickly. Turned out the item wasn’t for us and returned it with no quibble a couple of days later. They then discussed whether we’d be interested in trying something else out which might satisfy based on our feedback, which we took. Item was delivered the next day. Excellent service from Dom and the replacement item is just right.

13. april 2026
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Svar fra Richer Sounds - Prestwich

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Vurdert til 5 av 5 stjerner

Very helpful and friendly staff…

Very helpful and friendly staff knowledgeable about their stock.

14. april 2026
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Svar fra Richer Sounds - Prestwich

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Vurdert til 5 av 5 stjerner

Second time of using richer sounds and…

Second time of using richer sounds and I won’t be going anywhere else, this time called in for a new TV and dealt with Tom. Tom listened to what we needed and found a solution, he also mentioned an offer that was on one of the TV’s we were looking at and gave us time to think about what we wanted to do, we then got a phone call to see if we were interested still as the offer was finishing that day (we were away at the time so was going to call in on our return) I was able to complete the purchase over the phone and it was delivered the day after our return. Keep up the great work guys I will be back.

14. april 2026
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Svar fra Richer Sounds - Prestwich

Thanks for your 5 star review, we look forward to seeing you again next time

Vurdert til 5 av 5 stjerner

Excellent product knowledge …

I was served by someone who knew exactly what I was looking for (possibly more than I did) and the product we came up with has been ideal.

13. april 2026
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Svar fra Richer Sounds - Prestwich

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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