Richer Sounds - Plymouth Anmeldelser 

2 331
•
TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

87-89 Exeter Street, PL4 0AH Plymouth, GB

•

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Well, firstly, Richer Sounds is the go to when buying anything that can’t be understood by old people. The staff there are always so patient and don’t make you feel as though you are a dim-wit simpl... Vis mer

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Vurdert til 5 av 5 stjerner

As always when I visit the Plymouth branch I am met with a friendly, knowledgeable and professional member of staff. Nothing is to much trouble. I love shopping for my AV goods in this store. I have... Vis mer

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Vurdert til 5 av 5 stjerner

I have always shopped at Richer Sounds for my AV kit, so when it was time to replace our OLED TV this year, this was the first place that I looked. As always - the best selection of the latest mo... Vis mer

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Vurdert til 5 av 5 stjerner

I have been going to Richer Sounds for so many years, bought everything from headphones to AV receivers and always fantastic staff Always very helpful doesn't matter what question it is they always... Vis mer

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Informasjon om virksomheten

  1. Hi-fi-butikk
  2. også i
  3. Elektronikkbutikk
  4. TV-butikk

Skrevet av virksomheten

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktopplysninger

  • 87-89 Exeter Street, PL4 0AH, Plymouth, Storbritannia

  • 0333 900 0047

4,9

Enestående

TrustScore 5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,9

Alle anmeldelser

(2 331)

24 867 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Used Richersounds for a few purchases…

Used Richersounds for a few purchases now, the only place i use now for Tv and Audio.

Very helpful in store and know what they sell.

Very happy with my latest OLED TV. Thanks again!!

7. april 2026
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Thanks for your kind review, we look forward to your next visit.

Vurdert til 5 av 5 stjerner

First Class Service

I contacted Richer Sounds and was put through to their Plymouth Branch. I wanted to buy a sound system but really wasn't sure what to purchase.

Oana talked me through my options and I ordered an amp with dual speakers along with the relevant cables. Everything arrived within 48 hours and I could not have wished for a better pre and post sale service, even to the extent of an email checking that I was happy with the products after the event.

I would not hesitate to recommend Richer Sounds to anyone.

1. april 2026
Anmeldelse skrevet uten oppfordring
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Thank you for your 5 star review, it’s lovely to read your comments.

Vurdert til 5 av 5 stjerner

The Staff are the first point of…

The Staff are the first point of contact by telephone for me, and I can only say First Class, Service is second to none from beginning to end, again First Class, Fantastic Team, It is a pleasure to deal with Richer Sounds.
Any equipment I require, first stop is always Richer Sounds for all of the above and pricing won't be beaten anywhere, Take a Bow People.

31. mars 2026
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Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Vurdert til 5 av 5 stjerner

New CD Player and spares

Ben is alway quick to respond to requests and send quote and supportive information and amazing customer service

1. april 2026
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Thanks for your great feedback and for supporting local business.

Vurdert til 5 av 5 stjerner

Paid for an EverSolo T8 Network…

Paid for an EverSolo T8 Network Streamer which was awaiting stock. Kept well informed until it was ready for collection. Have bought most of my equipment from them and will continue to do so. Customer service as it should be.

25. mars 2026
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Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Vurdert til 4 av 5 stjerner

Leak stereo 130 amplifier

I was pleased to be able to audition a new amplifier at home with the option of a return and refund within two weeks. However, when I asked for the price match to be honoured I was told despite the exact same product being available at £100 cheaper elsewhere it wasn’t eligible because it didn’t have the same warranty period offered by Richer Sounds, so I think the price match offer by RS is quite deceptive.
I was given a £30 discount which helped sweeten the pill somewhat.

20. mars 2026
Vurdert til 5 av 5 stjerner

Sony tv

As always top staff and very honest and helpful they never put me wrong 5 🌟 every time i get 90 of my things from them top staff plymouth store thanks boy

26. mars 2026
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Thank you for your 5 star review, it’s lovely to read your comments.

Vurdert til 5 av 5 stjerner

Staff were very helpful

Staff were very helpful. there was no pressure to buy.
Oana sold well and even helped me with my purchase to the car.
Overall very Satisfied and will return.

26. mars 2026
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Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Vurdert til 5 av 5 stjerner

"I’ve been a regular at Richer Sounds…

"I’ve been a regular at Richer Sounds in Plymouth for years and have never been disappointed. You always get honest, expert advice without any pressure to buy—which is rare these days. Whether you're a hi-fi expert or a total beginner, the staff make you feel welcome. It’s my go-to spot for quality gear and great service."

21. mars 2026
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Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Vurdert til 5 av 5 stjerner

Good service

19. mars 2026
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Thank you for your 5 star review, it’s lovely to read your comments.

Vurdert til 5 av 5 stjerner

Excellent service from everyone…

Excellent service from everyone throughout the whole buying process, from advice and guidance in the Sheffield store and support on-line from the Plymouth store in price matching then beating a competitor price. Delivery team were also very helpful. We would have no hesitation in using Richer Sounds again in the future.

19. mars 2026
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Thank you for your 5 star review!

Vurdert til 5 av 5 stjerner

Great customer service from Jay

Great customer service from Jay. Pleasure to do business as usual. Always best price and I’m very happy with my purchase

19. mars 2026
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Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Vurdert til 5 av 5 stjerner

very good pricing, PLYMOUTH store WITH PARKING

very good pricing, super clear communications, quality product, ability to extend warranty easily, location of Plymouth store (striking distance of the city centre, and WITH PARKING!) Lovely staff, really knowledgeable, and genuine enthusiasts e.g. of vinyl

19. mars 2026
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Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Vurdert til 5 av 5 stjerner

I was able to talk to a real person on…

I was able to talk to a real person on the phone for advice in finding exactly what suited me; he was very charming and helpful.

18. mars 2026
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Thanks for your kind review, we look forward to your next visit.

Vurdert til 5 av 5 stjerner

They are the perfect company

They are the perfect company. Amazing knowledge, service, and great prices. Plus quick delivery.

13. mars 2026
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Thanks for your feedback, great to read you were happy with our service.

Vurdert til 4 av 5 stjerner

Price

Price, prompt delivery

12. mars 2026
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Svar fra Richer Sounds - Plymouth

Thanks for taking the time to leave your review – it’s great to hear you were pleased with both the price and the prompt delivery. Your feedback really is genuinely appreciated and helps us understand what we’re getting right.

If there’s ever anything more we can help with in the future, or if you feel there’s anything we could do to make that next visit a full 5★ experience, please don’t hesitate to get in touch with us..

seniorcomplaintsteam@richersounds.com.

Tom Griffiths
Head of Customer Experience
Richer Sounds

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