Richer Sounds - Maidstone Anmeldelser 

2 243
TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

17 Earl Street, ME14 1PL Maidstone, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Received standard email from richer sounds and noticed the price of the TV I had recently purchased had dropped by £50. Completed the online price promise form and had a call from Jay around an hour... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I bought a TV through richer sounds, picked it up from the Maidstone store and they were great, friendly and courteous..the ordering was easy, great company with great personal service.. I thought a... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Bought online at a great price. Arranged to pick up in store. Staff were very helpful and knowledgeable. I was helped to carry my purchase to my car. Overall a good shopping experience, I would re... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Bought this Denon soundbar to upgrade my previous one. Manager at local store price matched the soundbar I was after online. Picked up and paid for a week later with added discount. Easy to setup and... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Hi-fi-butikk
  2. Elektronikkbutikk
  3. TV-butikk

Skrevet av virksomheten

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(2 243)

25 159 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Fantastic offer on a customer return…

Fantastic offer on a customer return and fantastic service. Very happy with my Sony Bravia 8 II

23. august 2026
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Svar fra Richer Sounds - Maidstone

Thanks for your 5 star review, we look forward to seeing you again next time

Vurdert til 5 av 5 stjerner

Great service

Received standard email from richer sounds and noticed the price of the TV I had recently purchased had dropped by £50. Completed the online price promise form and had a call from Jay around an hour later to arrange the refund. No quibbles, all sorted quickly and refund appeared in my bank account a couple of days later. Excellent service.

20. august 2026
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Svar fra Richer Sounds - Maidstone

Thank you for your wonderful feedback

Vurdert til 5 av 5 stjerner

I bought a TV through richer sounds

I bought a TV through richer sounds, picked it up from the Maidstone store and they were great, friendly and courteous..the ordering was easy, great company with great personal service..
I thought a part was missing and emailed them and received a really helpful and intelligent email back asking me to check the packaging and of course it was all my fault but they were really courteous..
Many thanks richer sounds maidstone

17. august 2026
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Svar fra Richer Sounds - Maidstone

Thank you for your 5 star review!

Vurdert til 5 av 5 stjerner

Great products

Great products, staff very knowledgeable and helpful

15. august 2026
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Svar fra Richer Sounds - Maidstone

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Vurdert til 5 av 5 stjerner

Very helpful over the phone

Very helpful over the phone, helping me as to how to measure the TV and confirming new size and the unit it has to go on.

13. august 2026
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Svar fra Richer Sounds - Maidstone

Thank you for your 5 star review!

Vurdert til 5 av 5 stjerner

Bought online at a great price

Bought online at a great price. Arranged to pick up in store.
Staff were very helpful and knowledgeable.
I was helped to carry my purchase to my car.
Overall a good shopping experience, I would recommend Richer Sounds if you're buying TV's and Music systems.
Worthwhile going into the Maidstone store to check out everything and get good advice.

11. august 2026
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Svar fra Richer Sounds - Maidstone

Thank you for your wonderful feedback

Vurdert til 5 av 5 stjerner

Very useful telephone conversation…

Very useful telephone conversation before purchase filled by next day delivery. Items delivered in good condition.

6. august 2026
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Svar fra Richer Sounds - Maidstone

Thank you for your 5 star review, it’s lovely to read your comments.

Vurdert til 5 av 5 stjerner

Joseph was extremely helpful in getting…

Joseph was extremely helpful in getting the right connection for me between the headphone DAC and my tv.

7. august 2026
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Svar fra Richer Sounds - Maidstone

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Vurdert til 4 av 5 stjerner

Product arrived quickly

Product arrived quickly . Sound quality not bad for the money.

8. august 2026
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Svar fra Richer Sounds - Maidstone

Thank you for your feedback, and for taking the time to leave us a review.

We hope you enjoy your new purchase!

The Customer Experience team

Vurdert til 5 av 5 stjerner

bought a tv delivery was Lg tv good…

bought a tv delivery was fast, Lg tv good quality, had a few problems setting up TV so called the store direct spoke to who Jay talked me through things step by step over the phone and got everything sorted for me support and help by the staff 1st class

13. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Richer Sounds - Maidstone

Thanks for your great feedback and for supporting local business.

Vurdert til 5 av 5 stjerner

Purchased a Sonos Arc Ultra

Purchased a Sonos Arc Ultra. Excellent service as always from Richer Sounds

6. juni 2026
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Svar fra Richer Sounds - Maidstone

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Vurdert til 5 av 5 stjerner

Professional, courteous and knowledgeable.

Placed the order Sunday, received confirmation, called the store Monday as I had specific plans to collect it on Wednesday. Received confirmation that delivery was due Tuesday so I could collect from then. I received a call Tuesday and spoke to another person who confirmed it was now available, we spoke about it, the screen required, the setup and other geeky stuff that only someone like me who had spent months looking this product up and someone who knew their product would have been able to do. Arranged to collect Wednesday, walked in, spoke to one person who got the product from our the back, confirmed who I was, asked if I needed anything else, any help etc. I didn't and I was off, back to the car and back home to start the long-winded process of building my ALR frame and then setting up the projector.

It's simply amazing btw, the Hisense PX3 Pro is just phenomenal.

In summary, a great product, a good price, excellent, professional service and for me that's all any of us needs. Well unless something goes wrong and then from previous experience Richer will smash that as well!!

Excellent.

3. august 2026
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Svar fra Richer Sounds - Maidstone

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Vurdert til 5 av 5 stjerner

Excellent experience buying TV

Excellent experience buying TV, excellent service from Jay

1. august 2026
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Svar fra Richer Sounds - Maidstone

Thank you for your 5 star review, it’s lovely to read your comments.

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