Richer Sounds - London Bridge Anmeldelser 

1 618
•
TrustScore 5 av 5

4,8

Beliggenhet

Bytt filial

100 Tooley Street, SE1 2TH London, GB

•

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Amazing customer service.Absolutely no reason anyone should be buying from Amazon for their hifi / TV. great advice given and if you sign up you receive 6 year warranty and price offers. So good.

Selskapet har svart

Vurdert til 5 av 5 stjerner

Excellent experience at Richer Sounds - very knowledgeable, helpful and accommodating team! Thank you so much for all your help, especially Alex and Malek (Tooley Street) and Tim and Joe (Chiswick)! H... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Absolutely excellent. Bought a cd player for my step mother who struggled to operate it. So malik from the shop came to her house to help. Fantastic customer service and so friendly with it. Would hig... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Wanted to buy new Cambridge audio as my model was the first one. Very supportive staff and received the A100 two days later and very happy with the price with 30% discount linked to fidelity program.... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Hi-fi-butikk
  2. også i
  3. Elektronikkbutikk
  4. TV-butikk

Skrevet av virksomheten

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(1 618)

24 562 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Malik at London Bridge was of great…

Malik at London Bridge was of great assistance by listening to my requirements and came up with the ideal solution. He was very knowledgeable, patient and courteous throughout. Highly recommend.

25. august 2026
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Svar fra Richer Sounds - London Bridge

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

Hassle free experience

Hassle free experience, easy to navigate website, good comms and pleased with the product.

20. august 2026
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Svar fra Richer Sounds - London Bridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Vurdert til 5 av 5 stjerner

Richer sounds has very good electronics…

Richer sounds has very good electronics and services, Although like other retailers their products arrives incomplete, As you know I ordered one of their latest sound bars (Samsung products)But unfortunately it arrived without a HDMI cable, The matter is still waiting to be resolved by a technician, 5/9/26 I will get back to you ASAP, Any technical issues I will let you know for assistance, Thank you for your products and technical support team,

20. august 2026
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Svar fra Richer Sounds - London Bridge

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

Excellent customer service

Excellent customer service. Had issue with delivery, but dealt with efficiently. Would recommend.

12. august 2026
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Svar fra Richer Sounds - London Bridge

Thank you for your 5 star review, it’s lovely to read your comments.

Vurdert til 5 av 5 stjerner

Great Service, Great Price

Staff always friendly and helpful, plus they price match and provide a 6 year warranty.

15. august 2026
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Svar fra Richer Sounds - London Bridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Vurdert til 5 av 5 stjerner

ordered something for store delivery

ordered something for store delivery. arrived when expected and the store manager was very proactive letting me know it had arrived - he called as well as emailing in addition to the system-generated alert

12. august 2026
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Svar fra Richer Sounds - London Bridge

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

A friendly and knowledgeable staff who…

A friendly and knowledgeable staff who were interested in my purchase and wanted to understand why I purchased it and what I needed it for. Discussing their own experience- the product is excellent.

3. august 2026
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Svar fra Richer Sounds - London Bridge

Thank you for your wonderful feedback

Vurdert til 5 av 5 stjerner

Listening room

Friendly and helpful staff. Had to wait a while as other staff were sorting boxes in the listening room. Once they were gone, staff took down from display and set up the two amplifiers that I wanted to compare. The staff were very knowledgeable about the amps (although they preferred the Arcam 5). I was given a soft drink and they left me to listen to the cds I brought with me. Not rushed, probably there for an hour altogether.
I chose the Audiolab 6000 amp, was given a good price and it was delivered two days later. All good.

31. juli 2026
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Svar fra Richer Sounds - London Bridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Vurdert til 5 av 5 stjerner

All good

All good. I had great service. I picked up the item I wanted and it works brilliantly. I'm super happy with it. I like Richer Sounds and made the effort to come to the shop rather than getting the same product on Amazon despite the slight extra expense and inconvenience.
One slight thing is that I saw on the leaflet that I got that you offer £10 off the first in store/online purchase and I think this was my first but I wasn't aware off the £10 and now I suppose it's too late

28. juli 2026
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Svar fra Richer Sounds - London Bridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Vurdert til 4 av 5 stjerner

Friendly and non pushy staff who gave…

Friendly and non pushy staff who gave great advice

18. juli 2026
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Svar fra Richer Sounds - London Bridge

Thank you for leaving such positive feedback about the team, and the advice they gave. We hope to see you again in the future, and will try our best to score the full 5 stars next time!

The Customer Experience team

Vurdert til 5 av 5 stjerner

Product availability

Product availability, good offers, and great service by Ali!

13. juli 2026
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Svar fra Richer Sounds - London Bridge

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

Robin at London Bridge was incredibly…

Robin at London Bridge was incredibly patient, knowledgeable and supportive. He's a credit to Richer Sounds and I will definitely be back again.

12. juli 2026
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Svar fra Richer Sounds - London Bridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Vurdert til 5 av 5 stjerner

Great customer service

Bought a pair of Sennheiser HDB630 recently from the London Bridge store.

They were quick to reply on the emails beforehand, and Ali was very helpful in store allowing me to test out a couple of headphones without any pressure. Very useful to be able to test out two headphones side by side to make a decision.

Thanks

2. juli 2026
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Svar fra Richer Sounds - London Bridge

Thank you for your 5 star review!

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