Richer Sounds - Holborn Anmeldelser 

1 333
TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

29 Bloomsbury Way, WC1A 2SL London, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Steve was (still is) brilliant, from the moment I walked into the store. Great customer service, I told him what I liked, he arranged a demo of the equipment within 30 mins. I ended up purchasing a Ca... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Knowledgeable & helpful shop staff at the Holborn store, good communication, no hard selling, a genuine helpful hifi shop. Good understanding of the products they sell.

Selskapet har svart

Vurdert til 5 av 5 stjerner

I wanted some headphones and was very specific about pricing and requirements. I called the store and was served by Elliot who gave excellent advice and was very patient with me and answered by 100 q... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I need to replace my CD player, I have always used Richer Sounds, so I went to the London Bridge branch. One assistant was speaking to a customer on the telephone which is fine, the other was looking... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Hi-fi-butikk
  2. Elektronikkbutikk
  3. TV-butikk

Skrevet av virksomheten

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(1 333)

24 752 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

As always

As always, Richer Sounds are a top store.

Staff always helpful and I love that you can still visit a shop.

21. februar 2026
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Svar fra Richer Sounds - Holborn

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Vurdert til 5 av 5 stjerner

Incredibly helpful staff who went above…

Incredibly helpful staff who went above and beyond to help me find the right speaker and Bluetooth solution for my vinyl set up. Many thanks!

19. februar 2026
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Svar fra Richer Sounds - Holborn

Thank you for your 5 star review!

Vurdert til 5 av 5 stjerner

The staff listen to your request if you…

The staff listen to your request if you are not sure of the item you are asking for,then suggest an alternative and the reason why. This gives you confidence on making a decision.

26. februar 2026
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Svar fra Richer Sounds - Holborn

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

Excellent service on the phone

Excellent service on the phone. Great delivery time, very up to date information

25. februar 2026
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Svar fra Richer Sounds - Holborn

Thanks for your 5 star review, we look forward to seeing you again next time

Vurdert til 5 av 5 stjerner

Helpful and knowledgeable phone…

Helpful and knowledgeable phone service. Flexibility about when to have delivery (the order was placed for me the next day to get the ideal delivery).

24. februar 2026
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Svar fra Richer Sounds - Holborn

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

Incredible experience

Incredible experience. Efficient and great price. Easy your talk to. Knowledgeable and a great store to deal with. Cannot recommend enough and will definitely be using again. Super quick delivery and the delivery team were great and efficient too.

21. februar 2026
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Svar fra Richer Sounds - Holborn

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 4 av 5 stjerner

Very good headphones, but need to bed them in.

I phoned the shop, they had in stock the Austrian Hi-X15 over ear headphones I had decided to buy, they put them by for me and next day I went to the shop and bought them. That's all good. Five stars. I think the only thing that might have improved the experience would have been if the salesperson had emphasised to me how very important it was to give the headphones time before they perform at their best. They sounded pretty awful when I got them home, unpacked the box and played piano music through them. Thin, clangorous, ghastly. But now, after several days and quite a few hours' use, they have improved immensely and sound really great.

21. februar 2026
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Svar fra Richer Sounds - Holborn

Thanks for the review and I'm really sorry that 'running' or 'breaking in' the headphones wasn't discussed at the time of purchase. It is a subjective issue, but you clearly benefited from it here, so I will make sure I feed this back to the team at the store, and our wider network, to continue to ensure that customers are getting the best helpful tips from us..

seniorcomplaintsteam@richersounds.com

Thanks again,

Tom Griffiths
Head of Customer Experience
Richer Sounds

Vurdert til 5 av 5 stjerner

Perfect Professionalism

I took a CD player under guarantee in need of repair. No problem and as the unit had been discontinued it was immediately replaced. I have used Richer Sounds Holborn for many years, they understand their products and are always helpful as well as being competitive in price. Bravo!

17. februar 2026
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Svar fra Richer Sounds - Holborn

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Vurdert til 5 av 5 stjerner

Excellent customer service

Excellent customer service from the team. I ended up buying from another company as RS were out of stock but I'll buy from then again in the future. The service and warranty is 10/10

25. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Richer Sounds - Holborn

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

Easy purchase

A 3 minute phone call to answer all my questions and arrange a delivery address.

Easy purchase!

9. februar 2026
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Svar fra Richer Sounds - Holborn

Thank you for your 5 star review, it’s lovely to read your comments.

Vurdert til 5 av 5 stjerner

Alan from the Holborn store was…

Alan from the Holborn store was extremely helpful and knowledgeable. He advised me on the best buy for my needs.it arrived on time and when I rang him as the UK plug adapter was missing immediately sent a replacement.

9. februar 2026
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Svar fra Richer Sounds - Holborn

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Vurdert til 5 av 5 stjerner

The staff are very nice and very…

The staff are very nice and very knowledgeable. All my questions were patiently explained to me and I am now clearer with the tech.
I will definitely go back for future purchases!

22. januar 2026
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Svar fra Richer Sounds - Holborn

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

Service and beyond as ever. Great comany to deal with!

Emailed to ask for a stock check on an item and quickly recieved a call back stating that they had the item nad had put one aside for me to collect. A nice touch which saved the possibility of a wasted journey.
When I collected the deck the Alan made sure to use 5km of parcel tape :) to make a robust handle for the awkwardly sized box, which made it a cinch to carry on the tube, with no fear of it bouncing down the escalator system.
Cheers Alan, much appreciated

7. februar 2026
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Svar fra Richer Sounds - Holborn

Thanks for your kind review, we look forward to your next visit.

Vurdert til 5 av 5 stjerner

Treated like you want to be treated

Quick, accurate information provided and questions answered in a friendly, helpful and - best of all - non-patronising manner.

3. februar 2026
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Svar fra Richer Sounds - Holborn

Thanks for your great feedback and for supporting local business.

Vurdert til 5 av 5 stjerner

Steve and his crew are great

Steve and his crew are great! I had a few problems which they sorted quickly whilst being helpful and still smiling! Can’t recommend them highly enough.

3. februar 2026
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Svar fra Richer Sounds - Holborn

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Dette er Trustpilot

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