Richer Sounds - Hanley Anmeldelser 

2 058
TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

2 Providence Square, ST1 2LQ Hanley, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Great advice no pushy sell & ended up taking a different item than we set out for at half the price we were originally going to spend. So nice independent none biased advice. All demonstrated to us.... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Excellent customer service from the telesales team. Genuinely some of the best I’ve ever received. Knowledgable, helpful and friendly. I thought a reconditioned LG tv which I couldn’t add to my bask... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Will and the entire staff at Hanley are knowledgeable, friendly and very helpful, and nothing seems too much trouble for them. Will goes that extra mile getting pricing on items that they rarely stoc... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Every time I shop with Richer Sounds it’s the same. I call, and your team help more than I expect. You deliver a deal that I don’t expect and meet your promises to deliver goods on time. I first st... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Hi-fi-butikk
  2. Elektronikkbutikk
  3. TV-butikk

Skrevet av virksomheten

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(2 058)

23 951 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Another great experience at richer Sound's Hanley

Always a great experience at richer Sound's Hanley.
All the staff are helpful, knowledgeable!
Can't recommend this store enough!
⭐️⭐️⭐️⭐️⭐️

5. februar 2026
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Svar fra Richer Sounds - Hanley

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Vurdert til 5 av 5 stjerner

Highly recommend

This for me is the best store I’ve visited. Very friendly and knowledgeable staff. Came away with the perfect equipment for what I needed based on their recommendation. Will definitely be going back again soon

4. februar 2026
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Svar fra Richer Sounds - Hanley

Thanks for your great feedback and for supporting local business.

Vurdert til 5 av 5 stjerner

Denon hi fi

Good service and responses to telephone enquiries
Good advice from in store manager
Product competitively priced
Discount given

4. februar 2026
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Svar fra Richer Sounds - Hanley

Thanks for your kind review, we look forward to your next visit.

Vurdert til 5 av 5 stjerner

Price Match Done Well

I dealt with the Hanley branch via email to get a price match on a new TV. The queerie was dealt with very quickly and the price was matched so I immediately placed an order for the TV. Thank you for excellent quick service.

29. november 2025
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Svar fra Richer Sounds - Hanley

Thanks for your great feedback and for supporting local business.

Vurdert til 5 av 5 stjerner

Great customer service

Great customer service. Polite, friendly staff. Kept informed of my order status.

1. februar 2026
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Svar fra Richer Sounds - Hanley

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Vurdert til 5 av 5 stjerner

Decided to attend the Hanley store…

Decided to attend the Hanley store rather than purchasing online having been more than happy with a previous purchase there. Really pleased I did. Excellent and friendly service, good advice and purchased a hi-fi system not available online.

31. januar 2026
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Svar fra Richer Sounds - Hanley

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

All good👍…

Very helpful in the shop,the product wasn’t available in shop but would be delivered,it took almost a month to be delivered,it all was very smooth 👍

31. desember 2025
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Svar fra Richer Sounds - Hanley

Thank you for your 5 star review, it’s lovely to read your comments.

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service! We purchased our TV from the Hanley store, where the staff gave us plenty of their time and shared their honest experiences to help us make the right decision. We received a thorough in-store demonstration, and when we returned a few days later with additional questions, they again took the time to assist us.
The whole experience felt both professional and relaxed. We never felt pressured to buy anything — just genuinely supported with expert advice.
Delivery was also excellent. The team who brought the TV were kind, helpful, and even let us know exactly when they would arrive.
Overall, our experience with Richer Sounds was outstanding, and we would not hesitate to use them again.

17. januar 2026
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Svar fra Richer Sounds - Hanley

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Vurdert til 5 av 5 stjerner

Really great guys at the Hanley branch

Really great guys at the Hanley branch. A special shout out for Chris who sorted a great deal on a pair of monitor audio silver 100 7gs. Very impressed with the level of service and knowledgeable advice. Offered a trial on the speakers which after taking home found they re amazing so definitely keeping.Have been a customer for years and will continue for many more. Thanks

25. januar 2026
Vurdert til 5 av 5 stjerner

Manufacturers Customer Service

Your agents have been very good and helped every time I had problems and would not hesitate to buy of you again.
What I am absolutely annoyed with is the manufacturer’s customer service which was diabolical Thanks

22. januar 2026
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Svar fra Richer Sounds - Hanley

Thank you for your 5 star review!

Vurdert til 5 av 5 stjerner

It was a pleasure to shop without a…

It was a pleasure to shop without a sales person breathing down your neck.but all the staff were friendly when approached and very informative on the products.Leigh,the assistant who served us,answered all our questions and concerns,he was extremely helpful.we came away with an LG oled tv,which we are really happy with.would definitely go there again and highly recommend.

17. januar 2026
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Svar fra Richer Sounds - Hanley

Thanks for your great feedback and for supporting local business.

Vurdert til 5 av 5 stjerner

Simply The Best !!!

Fantastic choice of TVs
Fantastic Price
Fantastic 6 yr warranty
Fantastic Service

20. januar 2026
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Svar fra Richer Sounds - Hanley

Thanks for your 5 star review, we look forward to seeing you again next time

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