Richer Sounds - Hanley Anmeldelser 

2 057
TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

2 Providence Square, ST1 2LQ Hanley, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Great advice no pushy sell & ended up taking a different item than we set out for at half the price we were originally going to spend. So nice independent none biased advice. All demonstrated to us.... Vis mer

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Vurdert til 5 av 5 stjerner

Every time I shop with Richer Sounds it’s the same. I call, and your team help more than I expect. You deliver a deal that I don’t expect and meet your promises to deliver goods on time. I first st... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Excellent customer service from the telesales team. Genuinely some of the best I’ve ever received. Knowledgable, helpful and friendly. I thought a reconditioned LG tv which I couldn’t add to my bask... Vis mer

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Vurdert til 5 av 5 stjerner

Will and the entire staff at Hanley are knowledgeable, friendly and very helpful, and nothing seems too much trouble for them. Will goes that extra mile getting pricing on items that they rarely stoc... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Hi-fi-butikk
  2. Elektronikkbutikk
  3. TV-butikk

Skrevet av virksomheten

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(2 057)

23 849 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

To upgradeWe recently decided to update our tv we…

We recently decided to update our tv we went to richer sounds Hanley shop with a rough idea of what we needed but were not exactly sure of the technology available and how it works.We spoke to Christopher who advised us on what was best for our needs provided with a written quote and no pressure to make a decision.After giving it some thought we decided to purchase the package suggested.Although we have never dealt with this company before we feel able to recommend them if you need some guidance as to what to buy but not necessarily down to price

6. april 2026
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Svar fra Richer Sounds - Hanley

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

It is never too much effort at Richer…

It is never too much effort at Richer Sounds to try before you buy, we changed our minds after purchase and went back the next day to get the amp we wanted, great service as always, I would highly recommend Richer Sounds Hanley.

3. april 2026
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Svar fra Richer Sounds - Hanley

Thanks for your great feedback and for supporting local business.

Vurdert til 5 av 5 stjerner

Expert advice

Expert advice, personal service, good choice of products and savings, whether it be online, by phone or in store.

2. april 2026
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Svar fra Richer Sounds - Hanley

Thank you for your 5 star review!

Vurdert til 5 av 5 stjerner

There’s a team of expert people who are…

There’s a team of expert people who are Incredibly helpful and their VIP discount scheme worked to provide a discount that was Lower than a low price I’d already been offered.

2. april 2026
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Svar fra Richer Sounds - Hanley

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

Really helpful knowledgeable staff

Really helpful knowledgeable staff, chose the wrong product originally but no issues when returning for an exchange . Would definitely recommend

2. april 2026
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Svar fra Richer Sounds - Hanley

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

Easy purchase with guarantee

Wanted a TV and knew exactly what model I wanted. My local store had it in stock and also had the best deal on price and it came with a 6 year guarantee included. The shop assistant had it ready for me to collect and loaded it into my vehicle. What's not to like?

1. april 2026
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Svar fra Richer Sounds - Hanley

Thank you for your 5 star review!

Vurdert til 5 av 5 stjerner

Ex-display TV at a bargain price

They priced an ex-display TV at a significant discount. Being from RS it was still in excellent condition.

1. april 2026
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Svar fra Richer Sounds - Hanley

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Vurdert til 5 av 5 stjerner

Will always goes the extra mile and…

Will always goes the extra mile and always helps with advice and any problems I've got 5star thanks tony 👍

1. april 2026
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Svar fra Richer Sounds - Hanley

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Vurdert til 5 av 5 stjerner

Deputy manager will

Hanley stoke on trent
Will deputy manager was very helpful we set up my old speakers to get a good matched amp
Couldn’t be more helpful ⭐️

27. februar 2026
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Svar fra Richer Sounds - Hanley

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Vurdert til 5 av 5 stjerner

Richer Sounds

As usual excellent service once again from Richer Sounds

31. mars 2026
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Svar fra Richer Sounds - Hanley

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Vurdert til 5 av 5 stjerner

Jacob was more than helpful and…

Jacob was more than helpful and patient,giving excellent advice to choose particular products.I bought a tv from Richer some 10 years ago and again the staff were really pleasant all that time ago.I would recommend your company to everyone.5 stars !

29. mars 2026
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Svar fra Richer Sounds - Hanley

Thank you for your wonderful feedback

Vurdert til 5 av 5 stjerner

TV problem

I've been emailing the company over a problem I had with the tv, this has been going on for some time, but the company have gone up and beyond to try and get to the bottom of the issue. Eventually it turned out to be a problem with wiring, I have apologised to the Manager who has been really understanding, I wish to thank the.

25. mars 2026
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Svar fra Richer Sounds - Hanley

Thanks for your kind review, we look forward to your next visit.

Vurdert til 5 av 5 stjerner

TV and Soundbar - great experience.

On a recent visit to purchase a new TV and soundbar, we received first class service and advice from the Hanley team. Jacob in particular was extremely helpful and helped us to finally choose products that were both fit for purpose and within our budget.

We are very happy with the new TV and Soundbar. Thank you guys.

21. mars 2026
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Svar fra Richer Sounds - Hanley

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Vurdert til 5 av 5 stjerner

Fantastic service all round

Fantastic service all round. Well done to the staff at Richer Sounds, Hanley.

24. mars 2026
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Svar fra Richer Sounds - Hanley

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Vurdert til 5 av 5 stjerner

New TV oled

Price was good and salesman knowledgeable was good

22. mars 2026
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Svar fra Richer Sounds - Hanley

Thanks for your kind review, we look forward to your next visit.

Vurdert til 5 av 5 stjerner

Great customer service

Great customer service! I only had a vague idea of what I wanted, and Jacob was great at talking through the options and giving advice. Ended up with an audio system I’m very happy with at a good price.

29. mars 2026
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Svar fra Richer Sounds - Hanley

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Vurdert til 5 av 5 stjerner

Great service and demostration Jacob…

Great service and demostration Jacob was very knowledgable on the various options and suggested an excelent upgrade on the speakers

26. mars 2026
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Svar fra Richer Sounds - Hanley

Thank you for your 5 star review, it’s lovely to read your comments.

Vurdert til 5 av 5 stjerner

Samsung OLED 65inch television

It was smooth with no pressure selling and the store manager who sold us this item is a proper gentleman.

The Samsung 65 inch OLED television is the best on every points and we are very happy with the purchase.

The price was £350 cheaper compared to Curry’s, and while we were at Curry’s they wanted to sell us the LG.

Once again Richer Sounds are far better then its competitors.

26. mars 2026
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Svar fra Richer Sounds - Hanley

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Vurdert til 5 av 5 stjerner

Spoke with telesales

Spoke with telesales, very helpful, provided free next day delivery and best price anywhere for TV

18. mars 2026
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Svar fra Richer Sounds - Hanley

Thank you for your 5 star review, it’s lovely to read your comments.

Vurdert til 5 av 5 stjerner

Straightforward advice that we could…

Straightforward advice that we could use to make an informed choice. We were delighted with the patient service we received. The TV is fabulous.

18. mars 2026
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Svar fra Richer Sounds - Hanley

Thanks for your 5 star review, we look forward to seeing you again next time

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