Paul provided good clear honest advice in shop. Listened to requirements and provided options. Happy with multiple visits without expecting a decision. Price matched when ready to buy. Have bought fr... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Helpful staff. Product good price and delivered on time. The only thing which was not good was the payment process. It didn't work after several attempts. However the staff member (I think he was call... Vis mer
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I bought a wall television and a sound bar and ordered an appointment with the installer. The installer arrives and said that the television was too big. Richer Sounds changed my products and gave me... Vis mer
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Good reviews and advise from R.S as always The first time I have brought an LG TV 55" C5 I have another TV that is Samsung that is also very good but the LG was at a more reasonable price and featur... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktopplysninger
25 Hills Road, CB2 1NW, Cambridge, Storbritannia
- 0333 900 0053
4,9
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Richer Sounds - Cambridge
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Expert advice from Simon
Expert advice from Simon. Friendly and knowledgable without being pushy.
21. februar 2026
Svar fra Richer Sounds - Cambridge
Thank you for your wonderful feedback
Brilliant staff interaction from the…
Brilliant staff interaction from the outset . Welcoming , knowledgeable & patient . After initial visit we booked a listening session . Turned up & it was all set up and ready to go .Helpful advice & suggestions. We made our purchase - it was delivered 3 days later . Would thoroughly recommend Richer Sounds , Cambridge .
23. februar 2026
Svar fra Richer Sounds - Cambridge
Thank you for your 5 star review, it’s lovely to read your comments.
Support in my hour of need :)
The guy who helped me was eager, helpful, knew exactly what I wanted, gave me options and then gave me quick check out.
And I was desperate for a charger after 3 hours on a train with no sockets, so this was such a relief!
18. februar 2026
Svar fra Richer Sounds - Cambridge
Thanks for your great feedback and for supporting local business.
Svar fra Richer Sounds - Cambridge
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Had to TV that I was looking for and…
Had to TV that I was looking for and gave the TV a 6 year warranty 👍
29. desember 2025
Svar fra Richer Sounds - Cambridge
Thanks for your kind review, we look forward to your next visit.
Paul at the Cambridge store was brilliant !
Paul at the Cambridge store was absolutely brilliant ! The guys who delivered and assembled the telly to the stand were good but didn't seem to know what they were doing !
13. februar 2026
Svar fra Richer Sounds - Cambridge
Thank you for your review, although I'm sorry the desktop installation wasn't as smooth as it should have been. I will of course feed this back to the delivery crew, that undertake the service, and ensure they improve for the future.
I do hope all is now well with the TV, should you need any help of course do get in touch..
seniorcomplaintsteam@richersounds.com
Tom Griffiths
Head of Customer Experience
Richer Sounds
Svar fra Richer Sounds - Cambridge
Thank you for your wonderful feedback
Helpful staff
Helpful staff. Good price. Bonus soundbar. Prompt delivery. Could have done with guidance on setting up and unboxing TV
11. februar 2026
Svar fra Richer Sounds - Cambridge
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Professional and friendly
The shop assistant showed professional and friendly manner. Nothing can replace the personal contact when purchasing such a valued product. Such a rare find. Well done richersounds!
23. desember 2025
Svar fra Richer Sounds - Cambridge
Thanks for your 5 star review, we look forward to seeing you again next time
A very good service
From the ordering of products, to advice and sorting out a couple of minor issues — perfect comms from Tom, expertly handled.
8. februar 2026
Svar fra Richer Sounds - Cambridge
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Best place to buy HiFi and TV
Best price by far. Staff are very knowledgable, helpful and most importantly friendly. The TV set I bought arrived very quickly. They also give 6 years warranty on top. I have been shopping at Richer Sounds for three decades and had pleasant experience…
5. februar 2026
Svar fra Richer Sounds - Cambridge
Thanks for your great feedback and for supporting local business.
staff all very helpful
4. februar 2026
Svar fra Richer Sounds - Cambridge
Thanks for your 5 star review, we look forward to seeing you again next time
Superb service
Superb service, twice in a row. Will always come back to Richer Sounds.
4. februar 2026
Svar fra Richer Sounds - Cambridge
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
the delivery was free
the delivery was free, said it would be delivered by tuesday, was delivered saturday. Top job guys and the TV is spot on
3. februar 2026
Svar fra Richer Sounds - Cambridge
Thank you for your 5 star review, it’s lovely to read your comments.
Super service from Bradley at RS Cambridge
Super friendly service from Bradley who provided me with excellent information about the product I was interested in, which in turn led to me purchasing the item.
The item arrived via courier on the date advised, was well packed and performs superbly.
Thanks Bradley !
2. februar 2026
Svar fra Richer Sounds - Cambridge
Thanks for your 5 star review, we look forward to seeing you again next time
Great help service and choice.
I had been elsewhere looking at Headphones and not getting much help. Went to Richer Sounds in Cambridge and got all the help I needed. Top work by all in the shop. Thanks.
1. februar 2026
Svar fra Richer Sounds - Cambridge
Thank you for your 5 star review, it’s lovely to read your comments.
Good service especially the help given…
Good service especially the help given with our decision on which tv to buy
2. februar 2026
Svar fra Richer Sounds - Cambridge
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Brilliant service
Bought a Cambridge Audio music streamer from the Cambridge Richer Sounds branch and it was an excellent shopping experience. As a complete novice in the field, I got very good advice and made my purchase quickly and smoothly.
The following day, I phoned the store with several idiotic questions and again got good and patient advice.
The CXN100 that I bought is a fabulous piece of kit and having implemented the various ideas I was given, gives stunning music quality. It’s a great addition to my ancient CD collection.
2. februar 2026
Svar fra Richer Sounds - Cambridge
Thank you for your wonderful feedback
Purchased Marrantz Melody X package at…
Purchased Marrantz Melody X package at very competitive price. Staff were very friendly, knowledgeable and helpful. Particularly impressed when a staff member offered to make up the cables for me.
1. februar 2026
Svar fra Richer Sounds - Cambridge
Thank you for your wonderful feedback
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