Richer Sounds - Cambridge Anmeldelser 

1 717
TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

25 Hills Road, CB2 1NW Cambridge, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Ordered tv via a friendly telephone call. All was simple to do which included ordering an empty box to place the old tv in. Timescales was to my requirements. After receiving new tv it was simply a ca... Vis mer

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Vurdert til 5 av 5 stjerner

Bought new TV and soundbar from Cambridge store. Purchased 4pm yesterday, professionally delivered 9am this morning. Excellent knowledge from Tom in the store, took time with us even though very busy.... Vis mer

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Vurdert til 5 av 5 stjerner

Paul provided good clear honest advice in shop. Listened to requirements and provided options. Happy with multiple visits without expecting a decision. Price matched when ready to buy. Have bought fr... Vis mer

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Vurdert til 5 av 5 stjerner

I recently purchased a 55inch 0LED LG TV. The staff were very knowledgeable and helped me decide on this model . Great customer service .im very happy with my choice .

Selskapet har svart


Informasjon om virksomheten

  1. Hi-fi-butikk
  2. Elektronikkbutikk
  3. TV-butikk

Skrevet av virksomheten

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(1 717)

23 803 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

The go to place for Home Cinema

The go to place as always for everything hifi and home cinema. Always has the best deals and service.

23. november 2025
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Svar fra Richer Sounds - Cambridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Vurdert til 5 av 5 stjerner

Customer Service was excellent even for…

Customer Service was excellent even for a small item and despite the best efforts of DPD to sully their reputation.

23. november 2025
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Svar fra Richer Sounds - Cambridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Vurdert til 5 av 5 stjerner

I always prefer to use Richer Sounds…

I always prefer to use Richer Sounds and my last experience confirmed why. I spoke to a very helpful person, and got my order through in less than 10 minutes.

23. november 2025
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Svar fra Richer Sounds - Cambridge

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 5 av 5 stjerner

Fantastic product. Great service.

I went into the store to look at a CD Transporter. I discussed it in detail with Olivia the manager. She was very helpful and knowledgeable about the item. I've bought from Richer Sounds before, but this was my first time at the Cambridge branch, as I'd only moved to the city this year. But I will definitely shop there again.

22. november 2025
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Svar fra Richer Sounds - Cambridge

Thank you for your 5 star review!

Vurdert til 5 av 5 stjerner

Great advice given

Was going to order a turntable online,but there was issues with the internet.so phoned up Cambridge store and spoke to paul.after a few questions to what amp and speakers I had he gave me some other options.so after taking in the advice I said I would think overnight and get back to him.so glad I had a chat before buying the original choice.in the end I went for the argon audio TT3.paul wasn't pushy,just gave sound advice.great delivery time and price for a lovely turntable which was delivered next day.

19. november 2025
Vurdert til 5 av 5 stjerner

Great service

Great service. Very attentive gentleman helped me. I’ve received the product sooner than I expected but not tried yet as it is a Xmas present. Thanks.

16. november 2025
Vurdert til 5 av 5 stjerner

Richer Sounds, Cambridge

Very friendly and helpful advice as well as flexibility on price. Delighted with Argon Fenris A4 speakers and the help from Paul and Olivia in Cambridge store. Recommend these speakers and Richer Sounds Cambridge!

16. november 2025
Vurdert til 5 av 5 stjerner

New TV

Could not fault the service , the product or the price. My preferred vendor for all AV goods after many years experience with Richer Sounds

15. november 2025
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Svar fra Richer Sounds - Cambridge

Thank you for your 5 star review!

Vurdert til 5 av 5 stjerner

TURNTABLE ADVICE AND PURCHASE

was going to order online,but there was an issue with internet being down.spoke to paul at cambridge branch over the phone regarding a turntable purchase.
all i can say is what a great guy for advising me on the different options available in my price range.not pushy,just great advice given.so i had a think over night with all info given.phoned back next morning an ordered a different turntable to my original choice.great advice given from cambridge store and delivered next day.
thank you richer sounds for great service

19. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great advice

Great service, great advice, great prices - nobody beats Richer Sounds for hifi, tv and associated products.

11. november 2025
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Svar fra Richer Sounds - Cambridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Vurdert til 5 av 5 stjerner

Amazing experience! Great Service!

Had an amazing experience at Richer Sounds in Cambridge. Just walked in from the street on a Sunday enquiring about a Samsung TV and Samsung Soundbar. Bradley was very friendly and knowledgeable and quickly set up the soundbar system in the demo room for us to try and experience. (We were not booked in) We were blown away by the product and straight away ordered the TV and Soundbar combo which was on a fantastic Black Friday deal. Delivery was prompt, communication was fantastic. Overall a brilliant experience and we are very happy with our purchase!

9. november 2025
Vurdert til 5 av 5 stjerner

Excellent service

Excellent service. Very helpful staff guided me through my options when I was looking for a small smart tv in white.

9. november 2025
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Svar fra Richer Sounds - Cambridge

Thanks for your kind review, we look forward to your next visit.

Vurdert til 5 av 5 stjerner

Excellent customer service

When my Rotel cd player failed I was pleased to be told it was covered by the 6year warranty. I was offered a credit note for the full purchase price, from almost five years ago. The replacement model, a Marantz, was currently on offer for slightly less,so I have been able to have a new player, with a credit note for the balance. It was ordered yesterday and arrived today. Paul, in the Cambridge store, was unfailingly helpful throughout the process of taking the Rotel in for repair to receiving the new one. If only all customer service was as good the World would be a happier place. Thank you Paul and Richer Sounds.

14. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Richer Sounds - Cambridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Vurdert til 5 av 5 stjerner

Recommendations for a turntable

I asked for recommendations for a turntable to match the system I bought from Richer Sounds 9 months ago. Paul came back with an ex-display Cambridge Audio Alva TT V2. Which was excellent value for the high spec. We arranged to visit for a demo and they setup the same system that we already had. It was a brilliant match so we didn't even try anything else and came away with an excellent turntable.

6. november 2025
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Svar fra Richer Sounds - Cambridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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