Richer Sounds - Bristol Anmeldelser 

2 819
•
TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

143 Whiteladies Road, BS8 2QB Bristol, GB

•

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Jonathon set up a demo for me, trying different speakers until I found the one I liked. Bought a WiiM Amp Ultra and Wharfdale Diamond 12.1i speakers for a great price and in my budget . 6 year warrant... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Always fantastic service from Richer Sounds and I am delighted with my purchases. This is a business which really knows how to treat customers well, and the staff all know their stuff too. Very highly... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Great choice, expert team and good advice. O'h and online ordering and delivery is also good, if needed. Personally I prefer going in to meet my local professionals.

Selskapet har svart

Vurdert til 5 av 5 stjerner

It was a pleasure to visit the Bristol branch and have a warm welcome as usual from mark,who was very helpful and knowledgeable. He very kindly set up the demo room which helped us. decide what equipm... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Hi-fi-butikk
  2. også i
  3. Elektronikkbutikk
  4. TV-butikk

Skrevet av virksomheten

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktopplysninger

  • 143 Whiteladies Road, BS8 2QB, Bristol, Storbritannia

  • 0333 900 0024

4,9

Enestående

TrustScore 5 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(2 819)

24 562 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Exceeded all my expectations

Exceeded all my expectations. Professional, reliable, best price, quick friendly delivery. Best Service Ever!
Highly recommended.

2. august 2026
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Svar fra Richer Sounds - Bristol

Thanks for your kind review, we look forward to your next visit.

Vurdert til 5 av 5 stjerner

The shop staff were very friendly and…

The shop staff were very friendly and helpful and organised the efficient delivery of the second speaker as there was only one in stock. Thank you.

1. august 2026
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Svar fra Richer Sounds - Bristol

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Vurdert til 5 av 5 stjerner

Sonos

service, staff, price

30. juli 2026
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Svar fra Richer Sounds - Bristol

Thanks for your 5 star review, we look forward to seeing you again next time

Vurdert til 5 av 5 stjerner

I had the pleasure of dealing with…

I had the pleasure of dealing with Harry for my purchases , what a superstar that provided great customer service. The whole team at Bristol are always brillant.

30. juli 2026
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Svar fra Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Vurdert til 5 av 5 stjerner

Very good service and a competitive…

Very good service and a competitive price, as usual. I only completed my order of a pair of speakers at 17:29hrs for next day delivery and received immediate confirmation that it would be delivered the next day. I was hoping this would be the case but thought I might have been pushing it. Speakers duly arrived the following day and are working perfectly.

30. juli 2026
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Svar fra Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Vurdert til 5 av 5 stjerner

Super helpful staff

Super helpful staff. Wanted to change part of my order before it shipped, no problem. There’s was a couple of small chips on my brand new triangle audio speakers, was given a decent amount of money off as I didn’t want to swap them out. Great service

10. juli 2026
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Svar fra Richer Sounds - Bristol

Thanks for your great feedback and for supporting local business.

Vurdert til 5 av 5 stjerner

Excellent service

Delivery team were great. Contacted me before the drop off and were very helpful in making sure everything was ok with my mum.

22. juli 2026
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Svar fra Richer Sounds - Bristol

Thanks for your 5 star review, we look forward to seeing you again next time

Vurdert til 5 av 5 stjerner

i can certainly recommend this as a customer first store.

always a pleasure to use,
i have been a customer at this store for many years now, they have never let me down. whatever the business and marketing teams do behind the scenes, the staff in this store ensure they are applied to the customers fairly.
always my first stop when looking for a new piece of equipment.

20. juli 2026
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Svar fra Richer Sounds - Bristol

Thanks for your feedback, great to read you were happy with our service.

Vurdert til 4 av 5 stjerner

Mic quality isn't great for voice…

Mic quality isn't great for voice memos, (probably worse for anything else that isn't a voice too) - noise suppression tech seems to be working on overdrive and there isn't a clear way to adjust this. Sound quality is generally good for the price point and the ear pads and head piece are squishy and comfy. The build quality feels a bit like it could break at any point as it's mostly plastic, so a case might be worth getting, but for £29 they pack a fair amount in.

Noah was super helpful over the phone and got me to the place where I could make an informed decision and buy there and then which was ideal for me. He took me through some technical payment issues with care and calm and I didn't feel like I was being oversold anything. Great service.

20. juli 2026
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Svar fra Richer Sounds - Bristol

Thanks for the detailed feedback on the product, which is really helpful, and it's good to hear too that Noah gave such good service.

Many thanks

The Customer Experience team

Vurdert til 5 av 5 stjerner

My 5 year old TV I bought from Richer…

My 5 year old TV I bought from Richer Sounds went wrong. It could not be repaired due to its age but I was offered a generous voucher to spend at Richer Sounds. The Bristol staff I spoke to over the phone could not do enough to suggest a replacement and within days I received a new TV and soundbar which are excellent. The final cost was also extremely competitive.

17. juli 2026
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Svar fra Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Vurdert til 4 av 5 stjerner

Superb TV & Soundbar deal

Great deal - OLED TV + FREE sound bar & woofer.
Tried to take advantage of the PayPal 3 monthly payment but staff advised too difficult / not possible over the phone - had to do online that evening?
On collection, asked staff about HDMI lead included or not, either in TV or soundbar package - could not provide a definitive answer but intimated likely included with the soundbar. It was not - had to purchase a HDMI after setting up new TV & soundbar .... not ideal.

7. juli 2026
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Svar fra Richer Sounds - Bristol

Thanks for the feedback although our apologies for some of the issues you had during the experience. We understand the branch manager has since been in touch, but if you do need any further help you can e-mail in via..

seniorcomplaintsteam@richersounds.com

The Customer Experience team

Vurdert til 5 av 5 stjerner

Bristol Richer Sounds

The team at Bristol Richer Sounds could not have been more helpful. From the initial discussion on what the buy, to the purchase and then helping me load the car. They couldn't have done more

10. juli 2026
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Svar fra Richer Sounds - Bristol

Thank you for your 5 star review, it’s lovely to read your comments.

Vurdert til 5 av 5 stjerner

New Amp

Staff gave great advice and guidance on the compatibility of amps to current equipment.

16. juli 2026
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Svar fra Richer Sounds - Bristol

Thanks for your great feedback and for supporting local business.

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