I ordered a loudspeaker on the phone - only one left! The person I spoke to was very helpful. When he had difficulty getting through to the store he sent an email to keep me informed. Having secured t... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
I ordered a loudspeaker on the phone - only one left! The person I spoke to was very helpful. When he had difficulty getting through to the store he sent an email to keep me informed. Having secured t... Vis mer
Selskapet har svart
After many years away, relieved to find customer service standards have not slipped. Stock management systems could be improved; other than that, still a great company. Fast delivery, trouble-free ord... Vis mer
Selskapet har svart
Our experience with dealing with Richer Sounds was nothing short of amazing, the sales assistant was so knowledgeable it made our decision very easy. Also a great product,
Selskapet har svart
The young man who served me was extremely helpful and I came away having made a good purchase. I received the item (a Manhattan T4-R 2TB TV recorder) the following day. I also inquired about 3D projec... Vis mer
Selskapet har svart
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
4A York Place, London Road, BA1 6AE, Bath, Storbritannia
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Helpful knowledgable staff. Organized a comprehensive demonstration and then kept me informed of progress with the order
Absolutely stellar experience shopping with Richer Sounds

Svar fra Richer Sounds - Bath
Our experience with dealing with Richer Sounds was nothing short of amazing, the sales assistant was so knowledgeable it made our decision very easy. Also a great product,

Svar fra Richer Sounds - Bath

Svar fra Richer Sounds - Bath
Really good advice from Tom in Bath. Very helpful and presented all the options to us by email very quickly.

Svar fra Richer Sounds - Bath
Brilliant first visit to a Richer Sounds shop.
Staff were very knowledgeable and helpful and gave good advice on what to buy.

Svar fra Richer Sounds - Bath
We spent an excellent two hours picking our stereo and speakers. The help we received was professional, and friendly, and without pressure. The staff are well informed and good natured. It was a really positive experience. More so, it was fun.
The after service was very good too. After I'd struggled with something I didn't need to struggle with, was met with kind and supportive words.
The system were chose not only sounds great, but it looks great too. I'm still struggling a little with all the things it can do, and how to get them to do it, but I have no doubt I can seek support if I need to.

Svar fra Richer Sounds - Bath
I ordered a loudspeaker on the phone - only one left! The person I spoke to was very helpful. When he had difficulty getting through to the store he sent an email to keep me informed. Having secured the item he phoned and waited patiently while the payment went through- several processes were needed by the card provider- to ensure it cleared. I felt cared for throughout the process, treated as a valued person not just a number.

Svar fra Richer Sounds - Bath
Good advice from the shop. Promptand careful delivery Great product.

Svar fra Richer Sounds - Bath
Having bought several items in the past, I knew that the quality, price and customer service is second to none, so when I was looking to purchase a Sonos Era 100 speaker went straight to Richer Sounds.

Svar fra Richer Sounds - Bath
The staff! Fred is a really nice and helpful guy who knew exactly how to sort out a problem we had.

Svar fra Richer Sounds - Bath
Helpful and very knowledgable staff combined with great pricing - what's not to love?

Svar fra Richer Sounds - Bath
After many years away, relieved to find customer service standards have not slipped. Stock management systems could be improved; other than that, still a great company. Fast delivery, trouble-free ordering, helpful store staff, great prices, good range.

Svar fra Richer Sounds - Bath
I recently purchased a Sonos soundbar on the recommendation of Which?, and I couldn’t be happier with both the product and the service from Richer Sounds.
The manager of the Bath branch is particularly helpful, knowledgeable and always happy to offer advice without being pushy. I’ve been really impressed with the service and, based on my experience, Richer Sounds is definitely my first port of call for this type of purchase. Highly recommended!

Svar fra Richer Sounds - Bath
As always, your service is impeccable your help and guidance was great after we couldn’t sort it out but you helped us get to the right place

Svar fra Richer Sounds - Bath
At Richer Sounds in Bath, I had a sensible conversations with, initially Fred, then Tom prior to my TV purchase.
Thank you

Svar fra Richer Sounds - Bath
The staff were very helpful in providing lots of good advice to help me in selecting the best equipment for my needs.Also a pleasant environment for browsing.

Svar fra Richer Sounds - Bath
Perfect combination of old fashion service from staff ( Sean) and modern technology, website etc

Svar fra Richer Sounds - Bath
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