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RG Law Anmeldelser 

3 141
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TrustScore 5 av 5

4,8

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Se hva andre synes

Vurdert til 5 av 5 stjerner

Uba Ngenegbo and Becky Williams were so supportive and incredibly responsive in the sale of my property. The weekly updates by phone and the ease of being able to contact them was what really... Vis mer

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Vurdert til 5 av 5 stjerner

Loren was amazing and Haron too , I get stressed very easily with any kind of legal paperwork, and ask lots of questions , Loren literally responded before I’d even finished sending the email! Putting... Vis mer

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Vurdert til 5 av 5 stjerner

We used RG Law, York to handle the conveyancing for the sale of our property. The team of Amy Thompson and Jack Sumerling were excellent in all respects - we were updated by email and telephone regul... Vis mer

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Vurdert til 4 av 5 stjerner

We used RG law to purchase a property and to be honest at first the service wasn’t great. We seemed to have different solicitors at every contact and at one stage someone left and no-one took over... Vis mer

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Skrevet av virksomheten

Legal advice built around you At RG Law, we believe great legal service is about more than completing a transaction. We are passionate advisors who take the time to understand what matters to you, keep you informed and make the legal process feel clearer, simpler and more personal. Whether you are buying or selling a home, remortgaging, purchasing a new build, investing in property, planning for the future or dealing with the loss of a loved one, our specialist legal teams are here to guide and support you every step of the way. Property and conveyancing services across England and Wales From our offices in Sidcup and York, RG Law provides legal services to clients throughout England and Wales. Our fully online approach means you can access experienced legal professionals wherever you are, while still receiving the personal service, regular communication and reassurance you would expect from a trusted advisor. Our property services include residential conveyancing, sales and purchases, remortgages, transfer of equity, equity release, new build conveyancing, auction property and commercial property. We have also developed services designed around the way people buy and sell property today, including Sale Ready, helping sellers complete more of their legal work before a buyer is found, and Rapid Remortgage, with a dedicated team focused on helping clients move onto their new mortgage rate as efficiently as possible. Specialist New Build Conveyancing Our award-winning New Build Team understands the additional demands and tighter timescales involved when purchasing a newly built home. The team works with buyers and developers to keep transactions progressing, with a strong focus on proactive communication, efficiency and meeting demanding exchange deadlines. Wills, Probate and Estate Planning Planning for the future or dealing with an estate can feel complicated. Our Wills, Probate and Estate Planning Team provides clear, practical advice to help individuals and families understand their options and make informed decisions with confidence. Our services include wills, lasting powers of attorney, trusts, inheritance tax planning, probate and estate administration. A service built around communication and client care We want our clients to feel supported, informed and confident throughout their experience with RG Law. Our approach combines experienced legal professionals with modern technology and accessible communication, helping to make legal services easier to understand and manage. RG Law has received industry recognition for client care, training, business development and professional excellence, including recognition at the Modern Law Conveyancing Awards and The Negotiator Awards. Most importantly, the experience of our clients speaks for itself, with more than 3,000 client reviews helping people choose RG Law with confidence. Trusted advisors for life's important moments Everything we do is guided by our five values: Openness, Excellence, Happiness, Opportunity and Togetherness. Our aim is simple: to build lasting relationships, provide legal advice people can rely on and be there for our clients not just for one transaction, but through the important milestones that follow.

Your Trusted Property Partner – RG Law

Skrevet av virksomheten

Property Law, Centred Around You
RG Law believes conveyancing is more than completing the legal work. It is about keeping you informed, making things easier to understand and giving you confidence at every stage of your property journey. Whether you’re buying or selling a home, remortgaging, purchasing a new build, releasing equity, transferring ownership or buying or selling at auction, our specialist property teams are here to help keep your transaction moving. Our services are designed around the way people move and invest in property today. From Sale Ready, which allows sellers to get their legal work underway before finding a buyer, to Rapid Remortgage, our dedicated remortgage service, we look for ways to make your experience more efficient and straightforward. We also provide specialist legal support for new build and commercial property transactions, combining experienced property lawyers with modern technology and proactive communication. With a fully online service available across England and Wales, RG Law gives you convenient access to your legal team wherever you are, supported by the personal service and regular communication you would expect from a trusted advisor.
Commercial Property Advice That Moves With You
Whether you’re buying, selling, leasing, refinancing or investing in commercial property, RG Law provides practical legal advice focused on your transaction and your wider commercial objectives. Our Commercial Property Team supports businesses, investors, landlords and tenants across England and Wales with clear, straightforward advice from the outset. We take the time to understand what you want to achieve, identify potential issues and keep your transaction moving. From commercial property purchases and sales to leases, refinancing and commercial mortgages, our approach combines experienced legal advice with proactive communication and a service designed around you.
Protecting What Matters, Now and for the Future
Planning for the future or dealing with the loss of a loved one can bring important decisions. RG Law is here to make the legal side clearer, simpler and easier to manage. Our Wills, Probate and Estate Planning Team provides practical, straightforward advice tailored to you and your family. From making or updating a Will and arranging a Lasting Power of Attorney to trusts and estate planning, we help you put the right plans in place for the future. When someone dies, our Probate specialists can guide you through the process with clarity and care. Whether you need help obtaining probate or support with the complete administration of an estate, we’ll explain what needs to happen and help you move forward with confidence. Clear advice, personal support and trusted guidance when it matters most.
Specialist Property. Expertly Handled When There's a Deadline
Buying a new build or purchasing or selling at auction can move quickly. An experienced legal team can make all the difference. RG Law’s specialist New Build and Auction Teams understand the unique requirements and demanding timescales involved in these property transactions. We provide clear advice, proactive communication and focused legal support to help keep everything moving. For new build buyers, we guide you through the legal process from reservation to exchange and completion, helping you understand the important details along the way. For auction clients, we can help you prepare for sale, review an auction legal pack before you bid, or handle the conveyancing following a successful purchase or sale.

Client Care Designed Around you

A Service you can track

A Service you can track
RG Law’s client care means making it easier for you to communicate with us, understand what is happening and feel supported throughout your legal journey. Our Client Care Charter sets out the service you can expect from us, with a focus on clear communication, regular updates and providing you with clear milestones throughout your transaction with us. We know your time is valuable, which is why our scheduled booking service allows you to arrange a telephone appointment at a convenient time, giving you dedicated time with your legal team without the frustration of missed calls or telephone tag. Our MyExperience team is another way to contact RG Law if you need additional support, want to share feedback, or need help during your experience with us. We listen and make sure your voice is heard. Our Principal Relationship Coordinator helps us stay connected with you throughout your journey, gathering feedback and helping us understand what we are doing well and where we can make the experience even better. And if something doesn’t go as expected, we want to know. We will listen, take your concerns seriously and work with you to find a way forward. It’s all part of our commitment to putting you at the centre of your experience with RG Law.

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Legal advice, centred around you

Property, wills and probate. Expert legal support when you need it.

4,8

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TrustScore 5 av 5

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Alle anmeldelser

(3 141)

288 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Loren and Haron were amazing and very…

Loren and Haron were amazing and very communicative, made this experience as easy as possible!
Loren came recommended and I can safely say it was a great choice to go with her and Haron.
All the best guys!

12. mars 2026
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Dear Kasia,

It is fantastic to hear that Loren & Haron were very communicative and made the process as easy as possible for you. It is also great to hear that you had been recommended to use us! Thank you so much for choosing RG Law for your conveyancing matter.

Kind Regards,
Olivia

Vurdert til 1 av 5 stjerner

Extreme lack of communication

Used RG Law on recommendation from the estate agent when buying my leasehold flat. I spoke to them and several other firms before choosing RG. Unfortunately, after instructing, RG Law has the worst communication that I have experienced with a service provider. The only times I was able to get a timely reply without sending multiple emails and making many (unanswered) calls was through the conveyancing assistant who has since left. There was a point that I had to send 4 emails and make several calls before receiving a short answer to very simple questions. There were multiple issues regarding invoicing, errors with transaction details, missing key details and referring to my flat purchase under another case address and name. On completion day, my conveyancer was MIA for most of the day which made it so incredibly stressful when it didn’t need to be. Morally, I felt I had to make a formal complaint and I hope the actions they said they would be taking have actually been implemented. It has also taken me over a month to get any contact from the post-completion team (after 3 emails and at least 5 calls). I would not recommend this company at all.

29. januar 2026
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Svar fra RG Law

Dear Alana,

Thank you for taking the time to share your feedback, and we are genuinely sorry to hear about your experience. What you have described falls short of the level of service and communication we aim to provide, and we fully understand how stressful this must have been during an already important and time‑sensitive process.

We appreciate you raising these concerns, and we would like the opportunity to look into this in more detail to understand exactly what went wrong and how we can prevent similar issues in the future. Our feedback and complaints team can support you directly with this, and you can reach them at myexperience@rglaw.co.uk.

Your comments are important to us, and we are committed to putting things right wherever possible. Thank you again for bringing this to our attention.

Kind Regards,
Olivia

Vurdert til 5 av 5 stjerner

Joshua Bridgeman

Joshua Bridgeman. It has taken just 16 working days to exchange contracts and 21 working days to completion on our new property.
This is an outstanding achievement for Joshua and his team, Tarik Semic. Delightful and polite people and very happy to be contacted for regular updates on progress.
Thank you so much.

6. mars 2026
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Svar fra RG Law

Dear Hazel,

It is amazing to hear that Joshua Bridgeman was able to exchange and complete on you house purchase within 21 working days! It is also great to hear that in the meantime, he contacted you with regular updates on progress. Thank you for choosing RG Law for your Conveyancing matter.

Kind Regards,
Olivia

Vurdert til 1 av 5 stjerner

Poor communication, failure to advise of fees and still no keys!

I used RG Law for my third property purchase as my previous two experiences were positive, but unfortunately this transaction fell well below expectations. Key costs, including £5,400 in Stamp Duty, were only disclosed after exchange of contracts, leaving no opportunity to reconsider the purchase. Completion statements were repeatedly revised with missing or inconsistent information, resulting in several last minute payments. Important checks, such as a company winding up search, were only carried out on completion day, and key leasehold information such as service charges was not clearly reported until the final stages. Communication throughout the transaction was poor and I had to chase frequently for updates.

I raised a formal complaint five weeks ago but have still not received any resolution. Even more concerning, five weeks after completing on 30 January I still do not have the keys to the property, as there appears to have been a failure in due diligence to establish who actually held them for this repossessed property. Overall the experience has been extremely stressful and far below the standard I expected.

30. januar 2026
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Svar fra RG Law

Dear Mr Tree,

Thank you for your review and for entrusting us with multiple property purchases. We are very sorry that this transaction did not meet the standard you previously experienced with us.

We are aware of the points you have raised, and we recognise how these issues impacted your experience and the stress this created.

Your formal complaint is already being handled by our My Experience team, and they are progressing the investigation and resolution in line with our complaints procedure.

Thank you again for your previous custom and for raising these concerns. We are committed to bringing your complaint to a conclusion and to learning from this matter.

Kind Regards,
Olivia

Vurdert til 5 av 5 stjerner

Applications to the Court of Protections

Our applications to the Court of Protection were complex and demanding with numerous "curve balls" received from various parties. However, thanks to the hard work and commitment of the staff of RG Law York, the challenges were resolved and the Court of Protection issued the requested court orders.

26. februar 2026
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Svar fra RG Law

Dear David,

It is great to hear that our staff in RG Law York worked hard to resolve the challenges with Court of Protection and the process was able to complete the process.

Thank you for choosing RG Law for your Private Client service, and for leaving us this 5 star review!

Kind Regards,
Olivia

Vurdert til 1 av 5 stjerner

Despite several attempts to contact…

Despite several attempts to contact your office by telephone, email, and through your formal complaints procedure, we have yet to receive any response. We are still awaiting the deeds to our property, and it has now been over a year since this matter was first raised. The continued lack of communication and delay is deeply concerning. We would appreciate it if a representative could contact us as a matter of urgency to resolve this issue.

27. februar 2026
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Svar fra RG Law

Dear Jade,

Thank you for your feedback, we are truly sorry to hear about your experience. What you have described is not the level of service we usually provide, and we sincerely apologise for the delay and lack of communication regarding your property deeds.

We have asked a member of our post completion team to call you and provide you with an update. Please be assured that this matter is being treated with urgency.

Thank you for bringing this to our attention, we are committed to resolving this as quickly as possible.

Kind Regards,
Olivia

Vurdert til 4 av 5 stjerner

Great communication

I was happy with the way they kept me updated, and communicated on my behalf.

23. februar 2026
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Svar fra RG Law

Dear Elizabeth,

Thank you for leaving us this review! It is great to hear that you were happy with communication and being updated throughout. Thank you for choosing RG Law for your Conveyancing matter.

Kind Regards,
Olivia

Vurdert til 5 av 5 stjerner

Great service from all, for the 2nd time.

We used RG Law when we moved around years ago, so decided to use them again on our recent (and hopefully final) move. They were very efficient and communicated clearly throughout the process. Our contact, Laura Wiseman was excellent, and really helped to get our move over the line, despite our purchasers conveyancers poor communication and ability to work to agreed timeliness.

15. desember 2025
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Dear Martin,

It is great to hear that Laura was efficient and communicated clearly throughout the process of your house move. Thank you for choosing RG Law for your Conveyancing matter!

Kind Regards,
Olivia

Vurdert til 5 av 5 stjerner

As a local independent agent

As a local independent agent, I couldn't recommend Beth more. The working relationship we have built which works with a high level of efficiency is one of the major factors in my sales progression going smoothly which is not only great for my clients but also myself. Truly second to none!

24. februar 2026
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Good afternoon Alex
Thank you for a wonderful 5 star review.
Bethany Western is an amazing Conveyancer and has a large number of clients requesting to work with her based on the incredible service she offers.
Nothing is ever too much trouble for Bethany and her knowledge and application is second to none.
We thank you again for your very kind words
Best regards
Adam @ RG Law

Vurdert til 5 av 5 stjerner

An excellent experience

We transferred over to RG law after finding out a few months in to selling and purchasing homes, our previous solicitor couldn’t represent us in our onward purchase. This meant in order to not lose momentum in the chain we needed someone diligent, efficient and an excellent communicator- all traits I would use to describe Laura at RG law. She is thorough and kind. Supportive and informative. A truly lovely person, the only downside of our lovely new home is not having an excuse to talk to Laura anymore

16. februar 2026
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Good afternoon Jess
Thank you for taking the time to share your 5 star RG Law experience. I am delighted that Laura could showcase her skills and provide you with a great service, she is always very diligent and has first class communication skills, which is such an important part of any Conveyancing transaction.
We thank you again for choosing RG Law
Kind regards
Adam @ RG Law

Vurdert til 5 av 5 stjerner

The client service and professionalism…

The client service and professionalism was excellent and fully recommend RG Law, especially Ben who was my case manager

20. februar 2026
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Good afternoon
Thank you for a wonderful 5 star review and for your very kind comments. Ben is delighted and said that it was a pleasure to work on your file. Ben carries himself with the highest professionalism and always delivers for his clients.
We thank you for choosing RG Law
Best regards
Adam

Vurdert til 5 av 5 stjerner

Bethany at RG Law - Fantastic

We have just used RG Law to both sell our old house and purchase our new one. Moving house is a stressful time, especially when you are moving 130 miles away like we just have. However Bethany and her team took that stress away completely. Her communication was second to none, all email enquiries were answered promptly and most importantly with the answers to our questions. She worked tirelessly during the last few days to get the process completed (exchange and completion) to our timescale, even with the tricky buyers that we had. Even changing her days around so that she was able to keep us up-to-date date via the phone on moving day.

Once again I can't rate RG Law and Bethany highly enough, along with Will, Calvin and Hannah who assisted her.

Thank you Bethany for helping make our dream move a reality

18. februar 2026
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Good afternoon
Thank you so much for awarding us with a 5 star review, I have shared your very kind feedback with Bethany Western and she is delighted with your comments. She is a fantastic Case Manager with numerous comments regarding her first class communication, professionalism and knowledge. We wish you many happy years in your new house and we look forward to welcoming you back one day to RG Law when the need arises
Best regards
Adam@ RG Law

Vurdert til 5 av 5 stjerner

Responsive

Responsive, helpful, professional and thorough

20. februar 2026
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Good afternoon Alexander
Thank you for your 5 star review, we have passed on your feedback to your Case Manager Reece Kenny who has said it was a pleasure to deal with your file. Reece is always very responsive and professional towards his clients so i thank you for complimenting him on this.
Kind regards
Adam @ RG Law

Vurdert til 5 av 5 stjerner

Excellent Service

I have nothing but the highest praise for Ewan, our solicitor at RG Law, who handled our recent house sale. All communications with him were clear, efficient and reassuring. Most importantly to us, he responded promptly to every query. From start to finish we were kept fully informed. He made what can often be a stressful process feel straightforward and well managed. I would not hesitate to recommend RG Law to anyone seeking a reliable, professional and highly responsive service.

17. februar 2026
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Dear Suze,

It is fantastic to hear that Ewan provided clear communication, and responded promptly to every query. I am glad to hear that you felt fully informed and made the process straightforward and well managed.

Thank you for choosing RG Law and for recommending us to others.

Kind Regards,
Olivia

Vurdert til 5 av 5 stjerner

Excellent service from Loren & Haron!

As first-time buyers, we would definitely recommend RG Law. Loren and Haron were consistently approachable and friendly, always answering our questions and emails promptly while keeping us fully informed throughout the process. The online tracker was incredibly helpful and gave us real peace of mind. We’re truly grateful for their support and professionalism from start to finish - thank you again!

18. februar 2026
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Dear Nicole,

Thank you for leaving us this 5 Star review!

It is amazing to hear that as first‑time buyers, you felt supported throughout the process. It is also great to hear that Loren and Haron's approachable manner, clear communication, and prompt responses made a difference.

We are also glad the online tracker provided reassurance and helped keep everything transparent along the way.

Thank you for choosing RG Law and for recommending us to others. Congratulations on your new home!

Kind Regards,
Olivia

Vurdert til 5 av 5 stjerner

We recently completed on our property…

We recently completed on our property purchase in Borough Green and were extremely impressed with the service Loren and Haron provided throughout. From the outset, they were thorough, responsive and clear in their communication, which gave us real confidence during what can often be a stressful process.

As we approached exchange and completion, they were diligent in progressing matters, keeping all parties aligned and ensuring key issues were resolved without unnecessary delay. Their professionalism and attention to detail made a complex transaction feel well managed and under control.

We’re very grateful for their support and would highly recommend them.

30. januar 2026
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Dear Charlie,

It is amazing to hear that Loren and Haron managed to make your house purchase so positive.
It is also great to hear that they provided clear communication, thorough guidance and proactive support.

Thank you for choosing RG Law, and for recommending us to others!

Kind Regards,
Olivia

Vurdert til 1 av 5 stjerner

Terrible Post-Completion service

According to the previous post, to complain about their service about the post-completion service.
You may have a good experience with the pre-completion service because they need to get paid. But the post-completion service is extremely terrible and H.Meek is handling my case
- Actually, they have no response at all no matter how many times you chase by email. They will only respond once I make a comment on social media including Trustpilot.
- Even they respond. But just like “Sorry, sorry! We are working on it and will get back in 5days” (Finally nothing happened, The last response was Jan 19, 2026; Nov 12, 2025; Oct 17, 2025)
- My case has been pending to settle for more than 3 yrs because the information on the official document provided by RG Law was incorrect. Can’t you imagine!

12. februar 2026
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Svar fra RG Law

Hello Lam, this is clearly not the level of service we aim to provide, especially during the post‑completion stage, which is straightforward.

We will need to investigate what is happening. I appreciate your frustration regarding the delays and the difficulty in getting updates. Your comments about communication have been noted.

Regarding the issue with the official documentation, can you email myexperience@rglaw.co.uk with your file reference so this can be investigated immediately.

Thank you for bringing this to our attention. We are committed to putting this right.

Regards Karen

Vurdert til 5 av 5 stjerner

We would like to say a huge thank you…

We would like to say a huge thank you to Loren and Haron for all their hard work and support during our home purchase.
This was not an easy or quick process and it took much longer than expected, but throughout the whole journey they remained professional, patient and very supportive.
They kept us informed, explained everything clearly and, most importantly, saw the case through to the very end.
Thanks to their dedication and commitment, we can finally say that we have our own home – and we truly could not have done this without them.
Highly recommended.
Thank you again, Loren & Haron, for never giving up on our case 🏡 Many thanks from Indira and Marius

9. februar 2026
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Dear Indira & Marius,

Thank you for leaving us this 5-Star review! We are delighted to hear that Loren and Haron were able to support you throughout this challenging process. Their professionalism, patience, and commitment are qualities we value, and they will be thrilled to know their efforts made such a difference.

Thank you for choosing RG Law and for recommending us to others.

Kind Regards,
Olivia

Vurdert til 5 av 5 stjerner

Loren and Haron were superb

Loren and Haron were superb, very professional and supportive throughout.

28. januar 2026
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Dear Shabnam,

It is amazing to hear that Loren and Haron were superb throughout your conveyancing transaction as they were professional and supportive.

Thank you for choosing RG Law!

Kind Regards,
Olivia

Vurdert til 5 av 5 stjerner

Laura was brilliant throughout our…

Laura was brilliant throughout our first home purchase. She made everything easy to understand and both she and her assistant were always there to answer our questions whenever we needed help. We worked well together and completed right on schedule. We're now in our new home - couldn't be happier!

23. januar 2026
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Dear Victor,

Thank you for leaving us this 5-star review! It is great to hear that Laura was brilliant throughout your first home purchase as she made everything easy to understand and answered all of your questions. I am so glad to know that we managed to work together to meet completion expectations too. Thank you for choosing RG Law, we wish you every happiness in your new home.

Kind Regards,
Olivia

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