Reliable delivery of notes but there are SO many spelling mistakes of patient names on the portal it is unbelievable and takes extra time to find each one. I'd also like to thank Michelle Monahan per... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
i sent an email to request an amendment to the information for the a pack of title deeds to be amended. This was actioned and an email received back to confirm system should be updated within 24 hour... Vis mer
The Delivery Service works extremely smoothly, the delivery person is always helpful. Any time we have to request a data change on the website through the customer service team the response is very qu... Vis mer
Selskapet har svart
Dale from the Manchester always provides excellent support. Dale is always friendly and willing to help whenever needed. He is highly efficient in dealing with requests or issues I have. His commi... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Restore Information Management is the UK's leading UK-owned provider of information management services. We help organisations protect, access, transform and manage their information through secure document storage, scanning and digitisation, digital mailrooms, outbound communications, and information hosting. For more than 30 years, organisations across both the public and private sectors have trusted us to manage their information securely and efficiently. Today, we support over 6,900 customers throughout the UK, managing more than 22 million boxes of information and processing over one million mail items every month. Our customers choose us for our combination of scale, expertise and service. We operate secure, compliant facilities across the UK, offer the country's largest scanning capability, and provide reliable same-day services that help organisations improve efficiency, reduce costs and free up valuable space. Whether supporting a single site or a nationwide operation, we help businesses and public sector organisations gain greater control of their physical and digital information. Trust is at the heart of everything we do. We are committed to maintaining the highest standards of security, compliance and customer service, while building long-term relationships based on reliability, transparency and results. We are committed to operating responsibly and reducing our environmental impact. Restore has achieved CDP A List recognition for climate transparency, has SBTi-validated Net Zero targets and diverts 99% of operational waste from landfill. By combining responsible business practices with intelligent technology and operational expertise, we help customers improve efficiency while supporting their own sustainability goals. By combining intelligent technology, operational expertise and responsible business practices, we help our customers manage information and communications with confidence, allowing them to focus on what matters most.
Kontaktopplysninger
8 Beam Reach, Coldharbour Lane, RM13 9YB, Rainham, Storbritannia
- records@restore.co.uk
- www.restore.co.uk/informationmanagement
Trusted by Organisations Across the UK
4,6
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Next day service
The (2) boxes we requested were delivered to us the next day. Very good service.
19. august 2026
Svar fra Restore Information Management
Thank you for your review Kim. We are pleased to hear you are happy with the service received from us here at Restore
Always have a good service with Restore
Always have a good service with Restore, with pleasant helpfull staff answering any queries quickly.
18. august 2026
Svar fra Restore Information Management
Thank you for your review Belinda, It is great to hear you are happy with the service you have received from us at Restore
The customer care team (mentioning…
The customer care team (mentioning Leanne) who were extremely helpful and prompt with our request for retrieval of our records, despite only been given a few hours to action our request. Great customer service!
21. august 2026
Svar fra Restore Information Management
Hi Susan, thank you very much for your review, we shall make sure that Leanne is passed these kind words
I sent a request and I did not change…
I sent a request and I did not change the shipping address so I emailed Restore to change the address for me and it was done in no time at all and they email me to confirm that the email address had been changed.
19. august 2026
Svar fra Restore Information Management
Thank you for your review. We're pleased we could quickly update your shipping address and provide confirmation. We appreciate your feedback and are always happy to help.
My problem was resolved very quickly
My problem was resolved very quickly and with no hassle. Dale was friendly and helpful.
20. august 2026
Svar fra Restore Information Management
Thank you for taking the time to leave such positive feedback. We're delighted to hear that your issue was resolved quickly and without any hassle. It's great to know that you received a friendly and helpful service.
They always do a great job with…
They always do a great job with promptness and friendlyness.
19. august 2026
Svar fra Restore Information Management
Thank you for your review. We're glad your request was dealt with promptly and that you were happy with our service.
Always efficient and prompt in getting…
Always efficient and prompt in getting records back.
15. august 2026
Svar fra Restore Information Management
Thank you for your review. We're glad your request was dealt with promptly and that you were happy with our service.
Retrieval of files via the portal…
Retrieval of files via the portal enacted quickly and helpful staff on telephone to assist, as necessary
15. august 2026
Svar fra Restore Information Management
Thank you for taking the time to leave a review. We're delighted that your files were retrieved promptly through the portal and that our team was helpful and supportive over the phone. Your feedback is greatly appreciated
My request was dealt with promptly
15. august 2026
Svar fra Restore Information Management
Thank you for your review. We're glad your request was dealt with promptly and that you were happy with our service.
Svar fra Restore Information Management
Thank you for your lovely review. We're pleased that you found our service efficient and timely, and that our customer care stood out. Your feedback means a lot to our team, and we look forward to helping you again in the future.
Svar fra Restore Information Management
Thank you for taking the time to share your experience. We're delighted that our prompt responses and professional service met your expectations. Your feedback means a great deal to us.
Svar fra Restore Information Management
Thank you for your kind feedback. We're delighted to hear that you were happy with our quick service and communication. We appreciate your support and look forward to assisting you again in the future.
Restore Experience
I always have a great experience with Restore. My emails are answered promptly and the delivery guys are friendly and helpful.
13. august 2026
Svar fra Restore Information Management
Thank you for your kind review. We’re delighted to hear that you consistently have a great experience with Restore. Providing prompt communication and helpful, friendly service is extremely important to us, so it’s wonderful to know our team has met your expectations. We truly appreciate your feedback and look forward to continuing to support you in the future.
Svar fra Restore Information Management
Thank you for your review Brittany, We are sorry to hear that you are dissatisfied with the service provided to you, i shall pass this onto the team who look after you to investigate and get in touch with you regarding the matter to resolve this
Quick to respond & helpful with query.
7. august 2026
Svar fra Restore Information Management
Thank you for your review Candiss, It is great to hear you are happy with the service you have received from us at Restore
Very efficient service
Very efficient service. Delivery staff are always polite when collecting or delivering items to Maternity.
7. august 2026
Svar fra Restore Information Management
Thank you for your review Ruth, It is great to hear you are happy with the service you have received from us at Restore
Svar fra Restore Information Management
Hi Elaine, thank you very much for your review, we are greatly pleased to hear of your satisfaction with the service provided
No response to communication
No response to communication. Very slow service. No customer care
31. juli 2026
Svar fra Restore Information Management
Thank you for your review Nicola, We are sorry to hear that you are dissatisfied with the service provided to you, i shall pass this onto the team who look after you to investigate and get in touch with you regarding the matter
I requested a copy of my contract
I requested a copy of my contract, they sent a generic email saying they would be in touch and ive heard nothing . It is essential i get a copy of my contyract, why should that be so difficult.
31. juli 2026
Svar fra Restore Information Management
Thank you for your feedback Christine and for bringing this to our attention. We're sorry to hear you've experienced delays in receiving a copy of your contract and understand how important this is. We will look into this and the relevant people to make contact with you to resolve this
Great service from arranging pick up to collection
I liked how easy I was able to communicate with the team to arrange a collection via email and followed up with a telephone call.
I also had to amend the number of boxes late in the afternoon, day before collection and after the collection I had to amend the paperwork and again the team were easy to communicate with and dealt with my request quickly and effectively.
The collection was straightforward and in the morning which was really helpful as we have limited space to store lots of Restore boxes.
31. juli 2026
Svar fra Restore Information Management
Thank you for taking the time to leave your lovely review Salima. We are delighted hear that our teams provided you with the level of service we aim to provide
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.