A company with an all round outstanding service. Staff at call centre are polite and understanding. When speaking to them ensure you have your product number/ details to hand, which can be fo... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great communication. On the day we received a text saying they were 15 minutes away. Soon after two very polite technicians arrived, quickly fixed our appliance and stated if anything else goes wrong... Vis mer
Over the years i have been receiving Service Engineers. I have never come across an Engineer so thorough and skillful like the Washing Machine engineer you sent to me last week. He was also very s... Vis mer
Joe provided outstanding service from start to finish. He quickly identified the problem with my dishwasher, explained everything clearly, and fixed it efficiently. He was punctual, professional,... Vis mer
Informasjon om virksomheten
- Hvitevarereparatør
- Reparatør av mikrobølgeovner
- Kjøleskapsreparatør
- Reparatør av vaskemaskiner og tørketromler
Om Respond Services
Skrevet av virksomheten
We pride ourselves on our technical expertise, built up through our many years of experience providing warranty repair service for AEG, Electrolux and Zanussi appliances.
Our engineers work very hard to give you the best results and avoid multiple visits.
Whether your AEG, Zanussi or Electrolux appliances are covered by the manufacturer's warranty, an extended warranty or you just need to pay for a repair, please call us directly on 01245 490300 to book a repair for you.
Kontaktopplysninger
42 Robjohns Road, CM1 3DP, Chelmsford, Storbritannia
- 01245 490300
- customerservice@respondservices.co.uk
- www.respondservices.co.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 13 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Thank you guys!!!
The engineer knew exactly what the…
The engineer knew exactly what the problem was and after a quick check got to work on replacing the faulty part. In little over 30 mins the cooker was fixed and back in service.
Very prompt within the time slit given
Very prompt within the time slit given. Very polite engineer
Very helpful gentleman and explained…
Very helpful gentleman and explained what he was doing to resolve my issue. Great service.
Great service with a great result!
Great service, engineer was friendly and did a great job - Thank you.
The engineer is prompt, polite and competent.
The engineer is prompt and polite. Apparently, he is experienced in the repair works. The washing machine is working now.
The guy that came to us was so helpful
The guy that came to us was so helpful, considerate and polite. He explained everything clearly! Thank you.
Very nice service quickly answer helped…
Very nice service quickly answer helped fully graduated knowledge
Great Engineer
Great Engineer. Immediately knew how to solve issue. Resolved problem and gave tips on how to stop issue occurring again.
Its worth actually persevering to get to speak to a person!
After having spent around an hour trying to communicate with online chat, I gave up. I must admit my first attempt in getting assistance was basically a disaster using AEG online chat. I explained several times why I needed help, myself having just come out of hospital and unable to do anything, and my Mother being 94.. we needed a little understanding and help.. (basically I kept asking for an engineer..) this did not work, and gave up and telephoned the next day determined to speak to someone..this worked. The person was helpful and got me an engineer out.. The engineer was lovely, and although given the wrong details about the product, so had to return with the correct part.. which he happily did one week later.. he was great! product fixed perfectly!! He was very polite, clean and tidy and quick. Well done finally AEG!

Svar fra Respond Services
Good comms
Good comms , sorted the repair quickly and gave some useful advice for future use .A+++++++++
The right people are being hired.
The right people are being hired.
The engineers are not judgemental as to the age of the appliance being repaired and carry out the repair with the same level of efficiency as if it were reasonable new.
A lovely engineer
A lovely engineer, so polite and very efficient.
Seemed to know the trouble immediately.
Very pleased with the result.
Thank you.
Zanussi washer dryer
The washing machine has had multiple repairs before but was never fixed in one visit
He wasProfessional, friendly, and reliable.
He knew exactly what to look for and came prepared with all his equipment He found the fault quickly explained it clearly, and fixed it in one visit.
Unfortunately I didn’t catch the engineer’s name!
Highly recommend!
Fast effivent service.
Really nice chap and sorted it all out…
Really nice chap and sorted it all out really quickly.
Solution
On time, super quick diagnostic and fast fix, friendly and reliable service. Very pleased.
Service turned up at the agreed time…
Service turned up at the agreed time slot. They fixed the problem with our washing machine. Friendly and accommodating. We are very grateful customer!
Dette er Trustpilot
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Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







