Warning to all hosts: avoid Rental United. I just realized today in My spam email. My co host opened a trial account a few years ago and never used this service, yet they continued charging my... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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They were very responsive and helpful throughout the process. Although it took some time to resolve the issue, they stayed on top of it, reached out to the appropriate departments for assistance, and... Vis mer
We have been dealing with Rentals United for a couple of years now, and whilst RU delivers ‘what is says on the tin, our contact Ana takes it to another level. Ana is a busy lady but somehow she manag... Vis mer
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We have been using Rentals United as our channel manager for quite some time. Anytime we experience issues, Brittany is always there to help resolve them as soon as possible! We are very happy to have... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Rentals United is the revenue-first channel management platform trusted by leading vacation rental property managers worldwide. Built for professionals, our 2-way API sync and Analytics Premium platform connects with over 90 global channels and integrates seamlessly with +15 PMS software providers. With best-in class technology and over 15 years expertise we empower property managers to grow revenue, improve occupancy and overall performance. A flexible add-on that turns your existing workflow into a powerful distribution engine.
Kontaktopplysninger
Carrer del Comte Borrell, 62, 08015, Barcelona, Spania
- support@rentalsunited.com
- www.rentalsunited.com
3,8
Bra
44 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 66 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
If I could give this company zero stars…
If I could give this company zero stars I would.
This has to be the worst channel manger software ever. It is simply not fit for purpose. It fails miserably to protect from double bookings which is the whole point of it.
There staff are shockingly bad, well except the super sales person who persuaded us to sign up.
They blame everyone except themselves, one excuse after another.
We will be suing them... AVOID
20. oktober 2019
Anmeldelse skrevet uten oppfordring
DO NOT WORK WITH RENTALS UNITED CHANNEL MANAGER!
Hi, I have my company, real estate agency specialized in seasoned rental, working on my own. My priority is always my guests' satisfaction, and organisation is very important for that...however I started working with this channel manager, and had an awful experience, as I never had before. They sold me the contract, saying everything would be so easy, they would take care of everything, all connections and settings once I would have re created all my ads on their site...which I did really carrefully and finally there is only dysfunctions, and no service from them, they do not do their part of the contract, and I do not have the hand on my ads anymore to be able to solve their problems (and "they have no time to solve their settings multiple problems). So as a professional, I really would like to alert everybody... furthermore, when I contacted Homeaway and Tripadvisor to inform I would connect to this channel manager RENTALS UNITED, they said: "Don't do that!! do not work with them, they are not efficient, there are so many settings problems,and no resolution....and they are used to working with channel managers...so it is really important to inform people about that. As such non-service is unacceptable, and once you start with them...be sure all that they promess won't be done... Now for me it is too late now as season is started, I paid already for the 1st trimester, loosing time and trying to solve all their problems, spending my days calling to have someone to fix it and to make things moving...but nobody...be carreful!
26. mars 2019
Anmeldelse skrevet uten oppfordring
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